I rolled my ankle while moving some empty boxes. And after getting some x-rays at the urgent care,…read morethe doctors there recommended me to come here for a more closer look. I was able to get all my x-rays on a flash drive. I gave it to the doctor for his examination. The staff and the doctor here are very nice. Checking in was very simple. Everything is done through kiosk in order to avoid more personal contact. And I didn't have to wait for long before I get to see the doctor. Fortunately, the doctor said it's not too serious. I did not have a fracture and luckily it was just sprained. The doctor told me to keep my leg elevated, stay off my feet and take plenty of rest. The good news is that my ankle is getting a lot better, so I don't have to go back for another visit. But if I have to, I know the doctor and the staff here will take good care of me.

I called in a week ago and spoke with Sonya, a familiar sounding voice from a past visit 3 years…read moreago for my ankle. I had told her I had hurt my arm and it felt like the surgery I had from a past associated Dr., Dr. Kelly, had re torn itself. I told her I was in a lot of pain. She told me to get a referral from my primary. So I did and had an appointment today @9:30am. I arrived @9:20am, did the self check in Kiosk inputting an 8 as my pain level, sat down, and was called by Lorita. The first thing she asked was where is your pain. I said in my arm and before I could say shoulder, she said to me was I might want to check my insurance, because your doctor put shoulder pain on the referral. I tried to explain to her there was pain in both areas and she actually said the insurance won't cover it. I asked why can't I see the dr because it didn't make sense (I'm one to do every step correctly) but her attitude was aggressive. Nicholas came over and explained that the bicep and shoulder connects so there can be pain in the shoulder from a bicep tear. Lorita did not like the fact Nicholas corrected her. I saw it all over her face as she kept turning back to another office associate. I mean I'm a customer and returning client, why was I treated this way. I became upset because Lorita then back tracked and said she didn't say what she said about the arm. I asked to speak with Sonya and she said she was on the phone. 15 minutes later Sonya hands me a packet to fill out. She said I haven't been there in 10 years, when in actually I was there less than 3 years ago for an ankle injury but she didn't want to hear it because I was trying to explain to her how rude the front desk Lorita was. It took me about 15 minutes to fill out the paperwork. I stood at the window, I knocked politely, hoping that the situation was over. I stood there and heard talking. Then two gentlemen came to the window and said they were going to refer me to another orthopedic dr. One was Nicholas, who was amazing during this whole situation, and Alex, who I would say tried his best to handle a situation which was a he said /she said and he has to work with Lorita. I knew to not to argue at this point, so I just asked for there names because Lorita was no where to be found. I'm confused why when I was confronted with misinformation from Lorita, I chose to question it, and rather than properly explain it, she got more aggressive and said that she never said the previous misinformation. I believe now a days it's called gaslighting. Her communication made me feel extremely uncomfortable while I'm already at a 8 pain level as I inputted in the digital check in. Now I have to find a new orthopedic, on my plan, that takes my insurance, get another referral from my primary,and then make another appointment with a different orthopedic. If I have a potential bicep tendon tear or tear of my shoulder, time is of the essence. Needless to say I will never go back to this office. I believe the Dr. is only as good as his staff because he chose them. If he doesn't handle his office detail, how would he handle a patients details.

Dr. Kolettis is amazing! He takes the time to explain everything and has such a great bedside…read moremanner. The office is really nice, and everyone explains what's going on throughout the process. You're never left wondering what's happening or feeling like you're in the dark. I really appreciate how comfortable and informed they make you feel. Highly recommend Dr. Kolettis!

Have been a patient for 18 years now. Dr Kolettis is a kind, caring, takes time to listen, never…read morehurry's the visit. He is very knowledgeable. You are in good hands with Dr Kolettis. I enjoy my visits with him

Thank God for Dr Purnell Traverso, a true doctor and healer who saved me from the worst possible…read morenightmare. I am so deeply grateful for this man and his staff of loving angels. I had broken my wrist and had an experience with a "physician" who had miscast me and was attempting to alter my healing to ensure surgery was necessary. Fortunately I was blessed enough to find Dr Traverso, who rescued me and change the course of my healing back to where it should have been. I am eternally grateful. This whole office and his staff reflect the heart and intent of this true physician who takes the Hippocratic oath seriously. Every single member of his staff is excellent. They are loving, they are kind, they are gentle, they are patient, everything that a true physician's office should be they are.

A very good orthopedic doctor. He takes his time with his patients and is very warm and friendly. I…read morewould highly recommend him to anyone needing orthopedics.

The office staff is so sweet. The dr assistant is a…read moresweetheart and makes you feel very calm. Dr. Fletcher is one of my faves. I actually look forward to going there. I highly recommend this surgeon for knees!

I wrote a review years ago and it disappeared, so this is long overdue…read more I think I first saw Dr Fletcher in 2017 after I fell off of a table at school and injured my arm. I saw him a year or so later when I had, again, fallen at work and injured my knee. At that time, I joked about being "clumsy" and having had broken/injured many body parts (foot, ankle, knee, ribs, hand, ulna, shoulder, skull). Although all my doctors knew of my previous injuries, Dr. Fletcher was the very first one to state that it was not normal to have so many falls. I though he was joking when he referred me to my first neurologist, Dr. Bruce Barton (great, but just retired.) I had been noticing that I was getting much weaker on one side with more obvious symptoms appearing and drastically affecting my functionality. 30+ doctors either dismissed my complaints or prescribed another do-nothing-but-make-me-sick medication. After a many brain/spine scans, it was discovered that I have an exceedingly rare (NORD -national organization for rare disorders) and progressive neurological problem. After 265 appointments with multiple surgeons/specialists in 18 months, I now have some sort of plan. Fast forward and I am no longer able to work, but thankfully kept seeing Dr. Fletcher with more falling injuries. I had a very painful, torn knee meniscus and he fixed me up beautifully! (I could finally get some exercise with 4 stable points of contact on a stationary bike.) I still use a cane for walking when dizziness is extreme. This year, after so many previous falls onto my shoulder, it was hurting 24/7 and would keep me awake with spasms. I tried physical therapy and cortisone shots, but I was so tired from sleep-deprivation that I was tripping more frequently. I am 3 weeks into Dr. Fletcher's rotator-cuff repair, and I can already feel a difference. I cannot begin to express my gratitude for finding Dr. Fletcher and his office of incredibly kind staff. After my experience these past few years, I know that a great, friendly staff makes any visit more pleasurable. Dr. Fletcher - my hero. Took 60 years, hundreds of doctors and dozens of surgeries for him to send me to the right person. He did a FABULOUS job on my knee and I'm now healing from his shoulder work. He is a Board-certified Orthopedic Surgeon who was recommended by an ex who worked in orthopedic surgery throughout the tri-county area. His words were, "He cares. He takes his time to do the best thing for the patient." This was not something he said often. Sonja - Scheduler - always friendly and very helpful Rita - check-in; always pleasant; always returns calls Kisha - nurse here forever - you have got to love this woman who is ALWAYS upbeat Janet - newer to office - same positive vibes as Kisha Kayla - check-out; always a kind word from this young lady Helen - records - you don't need to ask anything twice. Prompt and friendly. Walle - surgical , will call you back for any questions. Casey - tech, always helpful

My experience is great. I have had no real pain after my hip revision. I would definitely recommend…read moreDr. Richard Berkowitz.

my name is claudia. i saw dr. r. berkowitz this week june 5th 2025. i've had total knee…read morereplacements 6/2001 & one left knee revision in oct. 2010. i've been having a lot of pain in both knees recently, had xrays taken, the outcome is i might need a right knee revision after so many yrs, 24 yrs in right knee, that's a long time. have to take blood to make sure there's no infection, get shots, then we will find out. dr. berkowitz was fabulous he explained everything , he was extremely caring. the xray technician was very helpful. the staff in the reception area was great. i would highly recommend dr. r. berkowitz for your knee replacements or knee revision. the last time i saw the dr. was in 2022 regarding my right knee. both times he was excellent & explained everything. god bless dr. r. berkowitz.

Excellent service! The office staff was friendly, and professional. The D.O. Was tops! Super…read morequality of care! My foot was In superior care!

My experience with Dr. Gelb was extremely disappointing. At my first surgical consultation, Dr…read more Gelb clearly stated that I needed knee surgery for a complex medial meniscus tear shown on my MRI. However, because of a burn injury on my knee, he advised that I complete physical therapy first and return once the skin had healed. When I returned for follow-up -- just a few weeks later and still in significant pain -- he abruptly told me that my knee was "fine" and completely dismissed my symptoms. The new note omitted all mention of the meniscus tear and the prior surgical plan, even though the second MRI (done within six weeks) showed the same tear and bone edema. Since that visit, I have seen multiple orthopedic surgeons, all of whom confirmed that surgery is needed. I left Dr. Gelb's office feeling dismissed, unheard, and deeply frustrated by the lack of honesty and continuity in my care. Patients deserve to have their pain and imaging findings acknowledged and documented accurately. Unfortunately, that did not happen in my experience with this provider.

I will suggest DO NOT use this center for a injury treatment with a LOP (Letter of protection)…read morethere records are non consistent, the invoices are super messy unable to pick point the dates you got treatment they used 2 days to confuse your bills and they will charge double or more, you like you are in VIP treatment Center 24 hours getting treatment and you're back to normal, I did not and my bill were Horrible!!! Trust me look for another place!!! They are not going to work with your BILLS

Honestly, I was recently planning to come back to see the physical therapists, Martin and Jeff, who…read moreare great & have helped with a previous ankle injury. However, it never happened because even after two weeks of back and forth with front office (Aleya), I finally get an appt. only to come the day of my appt and find out that they moved to a different location. I was never told or made aware of the new location, I just called to let them know why I'm not at my appointment but no answer and I'm still waiting on a call back.. I haven't even been called from their end to check where I am for my appointment. Also, they rarely pick up the phone and if they do, they put you on hold right away & I've stayed holding for over 10min with them before, it's just not worth it, I feel like they made my pain on my neck worse with the way they handled this. If you've read this far and know of a much better place where they actually care and attend to their patients, pls share because this place is NOT it.

Ongoing treatment for advanced glenohumeral osteoarthosis, and resulting shoulder pain…read more Entire office is outstanding. From reception, to Dr. Hersch and his two assistants, to check-out. Sorry, don't know the professional titles of the assistants, but they are top notch. It's quickly evident that the entire team is very busy, but I was in no way rushed. All staff make it clear that they have time for you, and especially time to address any questions, treatment options, etc. Highest recommendation.

Dr. Hersch approximately spent a matter of 7 mins with me. 5 mins jotting down on his computer as I…read moreexplained the pain I have been having in my right leg for the last 3 months. The remainder of the last 2 mins(approximately) he pressed on my leg finding it hard to believe (as if I'd been stretching the truth about how long I had been dealing with/ the pain.) His conclusion was it must be a muscle. I do understand that muscles do not show up on an X-ray. But, I've been told an ultrasound would reveal more. Didn't seem to be an option? Bottom line... The visit cost me $100.00. It came w/ a attitude that I felt from the Dr. He did give me a referral for physical therapy.

I came here with my husband for his appointment. I'm his "interpreter". Sometimes, it's just…read moreeasier if I'm in the room with him as I can ask any questions that he doesn't. The name of this place is actually Hand to Shoulder Center. And he was here for a trigger finger on his left hand. We arrived early to fill in paperwork. All the staff were very nice. They even took him early. The X-ray took no time at all. We got to meet PA Mike who was very personable. And a couple interns shadowing. Plus Dr Lovy (yes with an o) who had been recommended by our GP. A fast solution -- a shot of cortisone -- which we hope works for a long time and we were on our way. Easy Peasy. Such a seamless doctor's appointment.

I was experiencing some pain caused by a "Trigger Finger" getting locked into position, with a…read morepainful release. I was able to schedule an appointment with Dr Lovy and I am so glad I did! The office staff here was pleasant and helpful. I arrived early and was taken in early. Xrays of my hand, evaluation, and treatment in less than 15 minutes for my procedure. Excellent professionalism from PA Mike and Dr Lovy! You know you are in "good hands" when you come here!

If I were a religious guy, I'd call my experience "miraculous." I had a cyst the size of Mount…read moreEverest between my L3 and L4. The pain was so intense I had to hold onto the walls and chests of drawers to get from the bed to the john. Dr. Norton removed the cyst and that very afternoon I was walking the hospital halls with no pain at all. There were some minor episodes of back pain the first 5 days or so. But within two weeks I was -- and am -- able to walk comfortably. Amazing.

updating my review because Dr. Norton is GREAT, but the communication and staff could use a lot of…read morework. my first appointment, i was told there was a cancellation for tomorrow, so i booked it. i drive 45mins, and find out that i was booked for a different day and time. i got a cervical mri, and usually doctors receive images on their own. i finally have my follow up appointment and find out i was supposed to bring the physical disc. nobody informed me that i would need to bring the actual disc. for something so important, a reminder would be professional. i'm just supposed to reschedule which is a major pain because norton is out of office a lot. i also left a VM for the medical assistant and never received a call back. i'm glad i pushed to still be seen without the mri images because my experience after seeing dr. norton was pleasant. but these mistakes/bad communication by the team cannot be overlooked.