Backflow Specialty is one of the best specialist service providers I use. Never mind that they're…read moreknowledgeable about their field (of course they are), they're pleasant to talk to on the phone, pleasant to deal with in person, and deliver on promises. What more could you hope for?

From the owner: Our company specializes in inspections, testing, repairing and installing backflow preventers for…read moreresidential, commercial and industrial customers.

East Tennessee Rooter and Plumbing saved the day!…read more When a frozen pipe burst in our home and water started pouring out of the wall, we were scrambling to shut off the water outside. By sheer luck, I saw their truck at a neighbor's house and flagged them down. Without hesitation, Ryan and Griffin jumped right in--helping us get the water turned off quickly to prevent further damage and immediately working on the repair. Their responsiveness, professionalism, and willingness to help in an emergency were outstanding. It's rare to find a company that acts so quickly and with such care. I can't recommend East Tennessee Rooter and Plumbing enough--if you ever find yourself in a plumbing crisis, these are the people you want on your side!

I can't say enough about these guys!! super fast and more than fair with pricing. I had them…read moreinstall a whole house water softener and filter that I purchased on Amazon. What a great job and I love the fact that I didn't have to do it. I will be keeping their number close

I cannot even begin to express how lovely, kind, polite, and efficient the specialists are at Lee…read moreCompany. They far exceeded my expectations, and our home had a ton of little issues before their visits: I had a vent duct cover that was falling apart, a hose stuck onto the wall, and numerous other little issues that would have required several different tools, ladders, and expertise. I want to emphasize especially how amazing the drywall patching was done. It was seamless...without paint. It looked world's different than the slap-dash, amateur job our builders attempted in the same room. While you may hesitate to call an expert like we did (we were so determined to do it ourselves), the people at this company explained every step of their process. If you ask any questions during a check-up (on their maintenance plan), they'll walk you through the steps if you're able to do it yourself. I'm so impressed by their willingness to help, and they clearly hire people who are kind first and foremost. I really respect that in a company. Highly recommend all the specialists here. Really down-to-earth, awesome people.

I had a terrible experience with Lee and co misdiagnosed issues with my hvac, trying to cover their…read moremistakes by trying to overcharge and do more unnecessary work even damaging my unit.I had all this backed up by another company.I showed proof to corp and got no response for many months then some guy named Cody called asking me for more info about my experience.Then of course I never heard from him again either.Very unprofessional company.If you hire them be sure to get a second opinion before authorizing work.And be aware, if they make a mistake or damage anything further.They won't make it right. They will blow you off.

$93 or free! Only…read morehad excuses. Upselling began before the evaluation even started. Blamed my pipes not being up to code. I ended up ordering a drain snake/auger on Amazon for $65 and completing the job myself.

I had this company out for what should have been a straightforward shower cartridge replacement,…read moreand the whole experience left a bad taste. To start, the plumber was friendly enough, but within minutes of arriving, he pivoted straight into trying to sell me a $5,000 water softener system. I don't know when every service call turns into a retail sales pitch, but it's exhausting. I declined and asked to stick to the actual issue. From there, things got worse. Before even inspecting the cartridge or looking behind the wall, he began suggesting a much more invasive (and expensive) solution involving cutting an access panel into my bedroom wall and potentially replacing surrounding plumbing. Again, this was all before any real attempt to diagnose the problem. When I pushed back and said I just wanted the cartridge replaced, I was quoted around $500. High, but fine. Then, after about 30 seconds of trying, he claimed the faucet "wouldn't come off" and immediately went back to pushing the wall-cutting option. I decided to hold off and take a look myself after he left. The faucet was stuck, sure--but with a Dremel, I had it off in under two minutes. A quick trip to Lowe's, about $150 in parts, and an hour of work later, everything is fixed. No leaks, no wall damage, no unnecessary upsell. End result: I saved somewhere between $350 and $1,000, depending on which route they were trying to steer me toward. I don't expect miracles, but I do expect an honest attempt to fix the actual problem before jumping to the most expensive option. This felt far more like a sales call than a service call. Would not use again.

Professional, knowledgeable, courteous. Would happily use again. Keep in mind, if you're in Blount…read moreCounty you will have to pay an additional $99 fee. I was happy to pay this because of their reviews, and also that that would go towards any repairs that needed to be done. They also let me know that upfront.

Had them come out and quote me for replacing some receptacles and running a new dryer line. Asked…read moreabout upgrading the panel due to the house being so old and no labels and adding an upgraded line for the dryer. Gave me a quote on Monday and was able to do the work on Thursday. Shaun did the estimate and helped to get everything set up. Even getting the state inspector to come by on an off day for the area. Randall, Matthew and Jody did the bulk of the work with Dustin coming in and doing some finish up work. It was a large job but I finally got the correct outlet for the dryer, all electrical up to code and had everything completed in a day, even the labeling of the panel. So very greatful for the quick timing. Will definitely be calling them for future electrical and plumbing needs. Thanks Again!

Recently I had a hot water heater installed & about 1 month prior a pressure valve. I was give…read morecomputer receipts. I have made 5 requests for a paper printed receipt & also for the manuals/ instruction booklet for each of these & not received . when u purchase any appliance it comes with a pamphlet of information. So, I still am waiting! I will not be calling them again . Their actual work was ok , but in other areas , I don't think reliable/responsible. M. Orstead 9/29/2024 Dandridge

From the owner: "Trusted plumbing experts serving Knox County and surrounding areas. We specialize in complete…read moreplumbing solutions for residential and commercial properties - from new construction and renovations to prompt repairs. With professional service and quality workmanship, we're your local solution for all plumbing needs. Call our Farragut team today at 865-275-6438 for reliable service."

I had a horrible experience with this company, and I ended up losing approximately $17,000 to have…read moreanother plumbing professional repair their mistakes and then have three newly tiled showers rebuilt. Very disappointing to say the least.

We couldn't be happier with Ryan! He was very friendly and courteous. He told us up front what the…read morecharges would be for the services we needed. I got a text the night before to let me know who was coming and what time. Ryan was on time(which I find rare anymore). He was such a true pleasure to deal with. We highly recommend Payne's Plumbing and Electrical . Definitely will call on them again!

I had actually never heard of this company before but they had good reviews. I called mid Sunday…read moreafternoon and they sent Matt out to fix the issue. Matt was professional, courteous, knowledgeable and cleaned up. I've got a new plumbing company and will request Matt for any future needs.

I can not tell you how great this company is. The two wonderful men that came out and unstopped my…read moredrain were so nice and beyond professional. I am so relieved that my drain is open and functional! Thank you Zoom Drains KnoxvLille, TN!