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    2 years ago

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    Drew J.

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    1 month ago

    They responded quickly asking for my contact number, which I provided, however, no response, no voicemail....nothing.

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    1 month ago

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    8 months ago

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    8 months ago

    Lee Company gave me the best quote. They installed my heat pump quickly and perfectly.

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    1 year ago

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    1 year ago

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    3 years ago

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    Drew J.

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    2 years ago

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    1 year ago

    Electrician never showed up during the arrival window and never called to say he would be late.

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    Drew J.

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    1 year ago

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    1 year ago

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    2 years ago

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    3 years ago

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    Drew J.

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    3 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    Ask the Community - Lee Company

    Review Highlights - Lee Company

    From the time I requested a quote to final job completion, the customer service was exceptional!

    Mentioned in 4 reviews

    Read more highlights

    Aire Care Mechanical Heating & Cooling

    Aire Care Mechanical Heating & Cooling

    3.5
    (10 reviews)

    When our air conditioner unexpectedly went out, I was extremely worried because my mother is in…read morevery poor health and cannot tolerate the heat. From the very first phone call, everyone at Aire Care understood the urgency of the situation and went above and beyond to help us. A special thank you to Eddie and Chris M. for making our situation a priority. They worked hard behind the scenes to rearrange schedules, get us a temporary window unit to keep my mom cool, and make sure our new Carrier system could be installed as quickly as possible. Their compassion and willingness to help during such a difficult time meant more to my family than I can put into words. I also want to recognize Chris R. and Ethan, our installers, who rearranged their schedules as well to make sure we were taken care of. They were professional, courteous, and knowledgeable, but what stood out most was the kindness they showed my mom. They were so sweet and compassionate when speaking with her, treating her with genuine dignity, patience, and respect. They answered all of my questions, treated my home with care, and made sure everything was installed properly. It was clear they truly cared about the people they were helping, not just the job they were there to do. Finally, a shout-out to Jeff Davis, the owner of Aire Care, for building such an outstanding team. It's clear that compassion, integrity, and customer service start at the top. Thank you for hiring such a fantastic crew and for showing genuine care and understanding during one of the most difficult times my family has faced. Because of all of you, my mother was comfortable, cared for, and cool when she needed it most. I can't thank the entire Aire Care team enough and highly recommend them to anyone looking for an honest company that truly puts people first.

    I called Aire to diagnose an AC unit that had suddenly stopped working…read more To be fair, some diagnostic checks were performed. However, the actual cause of the problem was never clearly identified because most of the visit was spent trying to upsell us on additional services or a new unit. I was repeatedly told that the unit was old, poorly maintained, and that the best option was to replace it. The first repair estimate was around **$6,000** for a compressor replacement. Later, I was offered another option for about **$900** to replace the start capacitor and relay, along with a coil cleaning. We declined both repairs and simply paid **$224** for the service call. Afterward, I drove to Home Depot, bought a replacement start capacitor for about **$20**, and installed it myself in roughly **15 minutes**. The AC unit started working again. Will the unit fail again soon? Probably--it is old. But for now, it works. Could an experienced technician have identified and repaired this particular issue quickly instead of focusing on selling a replacement? In my opinion, yes. Decide for yourself whether you want to call Aire for **repairs**. Based on my experience, the emphasis seemed to be on selling a new system rather than diagnosing and repairing the existing one.

    Service Experts Knoxville

    Service Experts Knoxville

    2.4
    (25 reviews)

    R & M climate HVAC technicians Matthew (Matt) and Jeremiah, installed a new RUUD downstairs combo…read morenatural gas heat and central air conditioning unit beginning at 7 am on Monday April 4, 2022 at left side of my 2 story 3000 sq ft house right next to gas meter and chimney and existing Lennox new upstairs attic fan unit. As soon as they pulled the huge old Lennox box unit away from against the lower crawl space opening of my house, they smelled extremely strong smell of leaking natural gas from KUB. They immediately stopped all work and ran around my house to tell me to call KUB emergency tech to close off my gas meter beside house and lockout/tagout the unit till my black iron pipe natural gas leaks were fixed. I called KUB immediately and their tech arrived within 5 minutes and closed and locked down their natural gas meter against my house right beside the new RUUD combo gas heat, central air unit being installed! I truly believe that HVAC R & M Technicians MATT (Matthew) and Jeremiah actually saved my life from a natural gas explosion within my home where I was at the time. Tech Matt removed the 2 inch black iron 12 inch long pipe going from the outside KUB gas meter through a metal sleeve into the crawl space under my house and it was so badly corroded that there were many leaks that you could see through this thick black iron corroded so badly it was leaking profusely!! Matt went to Home Depot, replaced this main 2 inch black iron pipe with brand new one. Matt and Jeremiah both checked to see if gas piping held 10 lb of air pressure for 15 min and it did not hold up-still leaking. Matt did not charge me for this work -he also spent a few hours repairing 6 to 8 other black iron elbow joint natural gas leaks in my black iron gas pipes under crawl space. They informed me to call a Master Plumber at Tennessee Standard --Daniel Richardson who came out Wednesday at 3 pm and again Thursday at 3:30pm to fix one more leak under house and one leak in my other upstairs HVAC unit replacing small section of black iron down thru the wooden attic floor that was leaking. Called KUB to unlock and turn natural gas back on and had R&M climate send another tech out to wind up a switch to get my gas heat working inside my home!! Very pleased with Matthew and Jeremiah ESPECIALLY! Tremendous job guys! I thank you so very much for saving my life and for your great professional work. I highly recommend these two HVAC techs from R & M Climate Service Experts. They went way above and beyond their duty to perform their jobs!!

    Do NOT sign up for their service plans . it's a total ripoff. These people do not honor their…read moreservice agreements. Installed units without air filters ! Who does this ? Not a place to even install air filters . Tankless water heater problems since installed. Was told they would back out to repair my water heater , and that was 3 months ago. Do not use these people !

    Lee Company - hvac - Updated August 2026

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