Awesome spot to source a costume for any event. What makes Southern Costume different than the…read moreother costume stores in town, is that most of what you need can be rented instead of purchased. Granted there are times you want to own, but for the times you just want a movie-quality costume for a few days, this is the best option I've found. Excellent customer service and fair prices, in a clean, well organized space, too. I'll be a regular!

I've been a customer here for years and never once have I been disappointed with anything. Great…read morestaff and everything you need to address your costume needs! Highly recommend!!!

Minimal selection for Mardi Gras colored attire. Staff was friendly…read more They have parking available.

Disappointing Customer Service Experience…read more I went to the store to buy tights and jazz shoes for my daughter. When I walked in, I told the sales associate I was there to purchase both. She showed me the available shoe options. I mentioned I was looking for flesh-toned shoes and wasn't sure the colors they had would work. I then picked out a pair of tights and, after that, went back to the shoes and asked to try some on my daughter. The associate then asked if I was "just trying on or purchasing." Stunned, I replied, "trying on to see if I want to purchase." She then said there would be a $15 try-on fee for the jazz shoes, which would go toward the purchase if I decided to buy. I asked for clarification: "So, if I try the shoes on and don't like them, I have to pay $15?" She said she might not be explaining it correctly and called over the manager or owner. Instead of clarifying the policy like the associate asked her to, the owner repeatedly said she was "confused" about whether I was buying or trying on, referring back to my earlier comment about wanting a flesh tone. I explained that I wanted to try them on my daughter to decide if the available color worked, but she continued to say she was confused, without ever attempting to explain the try-on policy or addressing my question. At that point, I said, "Never mind, we're in the wrong place," and left with my children. I went there to make a purchase, as i have many times over the years, but the tone and attitude made me feel unwelcome and completely uncomfortable. We ended up purchasing the shoes and tights online for less money, but I went to this store specifically hoping to support a small business. Unfortunately, this experience made that impossible and I won't be returning. Lastly, if a try-on fee is the store's policy, it should be communicated clearly and professionally, especially when a customer has already expressed intent to buy.

Definitely a mix of "Halloween" and adult store. Large selection of wigs, latex masks and some…read morecostumes. Staff was attentive, not pushy. They also had a sale section. Prices seemed fair from what I could tell.

Love this place. Super chill. Awesome selection, within reasonable expectation I mean, it is a…read moreHalloween store. current staff is great. Super talkative and personable, friendly. Price is pretty standard.

service was great, the value of the costumes were perfectly priced, and the selection had a bunch…read moreof selections

Absolutely worst party city ever! Me and my sister came here to browse and buy balloons. We stood…read moreat the balloons counter for 10 minutes waiting for the guy to talk to us, which he didn't.he completely ignored us and continued to make balloons, eventually one of the older ladies helped us which she was awesome, but really party city? Your employees need better customer service skills. We ended up leaving and not buying anything because we didn't want to deal with the male employees attitude much longer. We will NEVER be back here.

Airship Isabella just might be one of the best kept secrets in New Orleans…read more The store front itself isn't much. Although, you can stop in 12-8 on most days, you are going to really see what these folks have to offer on their website. This is a group made up of talented individuals who make everything from jewelry to costume pieces to leather iPad cases. Their specialty is "steam punk" style things, but they are all so talented you can contact any of the artists to make custom pieces. I was impressed by the detail in a lot of the work that these folks make and everyone is super nice and friendly. Whatever you have in mind, one of the artists at ASI is sure to be able to bring it to life, so check out their website and don't hesitate to email them or stop into their store front in order to make your artistic vision come to life.

From the owner: Airship Isabella is a costuming, props and production company. We specialize in making leather…read moregoods, handmade costuming and props. We happily work in the film and theatre industry as well as for anyone else who wants handmade goods. Our theory is, if you can dream it, we can build it. Our current line of product focuses in the Steampunk (Neo-Victorian science fiction) genre. We specialize in a post-apocalyptic style within Steampunk. Dark, gritty and grungy is the aim of the day. Not everyone has the be the good guys. We are the Steampunk you mamma warned you about.

1. Their hours: even when it says on the website that they are open, more times than not, they have…read morea sticky note on the door that they won't be there til hours later and even then they are late 2. Nowhere does it say that they do not accept returns or exchanges. I went there to return an unopened item and they were unbelievably rude. There are better costume shops in New Orleans, Dentist, unprofessional and unfriendly place . No need to support a business like that.

I've been to this store several times over the years and it was always pleasant. Until I needed an…read moreitem in a crunch for an event a few weeks ago. The girl behind the counter was rude as H3ll. Like girl, I did not make you work here. She kept trying to sell me a different item than what I wanted. I ended up reluctantly purchasing item I wanted, against her will it seemed, as I really needed it. Going forward they do not have to worry about stepping foot in there again. My daughter went last week unknowingly to me and also had a terrible experience with the same person. I like to support local businesses , but this girl needs some customer service training.

Great selection and good service. The store was clean and well stocked. I always shop at Spirit…read morestores for my Halloween needs. Their amniatronics are always great, although they are too large for my place. They are still fun to look at and enjoy in the store.

the selection was not that good this year and very picked over already and it's only august. all of…read morethe employees seemed very annoyed and weren't very welcoming.

The Halloween Bootique is a pop up costume shop in an old Blockbuster Video. I stopped in here…read moreright before Halloween to pick up some costume accessories. The store was very large and well stocked. There were everything from kid's costumes to adult only varieties. The prices seemed kind of high. I saw identical costumes online for less, but I understand the cost of a storefront is greater than an online only business. Besides not having to pay for shipping, having the costume in front of you means you can try it on. That alone was a big plus compared to online. One problem I encountered was that I needed to look at the costumes near the adults only section and I had my kid. I had to move quickly through the area so that I didn't have to explain why the convict costume said "Department of Erections". The area was labeled, but I couldn't leave my kid in a different part of the store. If shopping with kids I suggest you shop for them and then come back to finish your own shopping. I am glad that we have a store like this. Hopefully it will re-purpose itself as a holiday store like those in the city.

Mardi Gras Zone is probably my favorite place to buy food in the city…read more They have beet kimchi!!! Anything that you're looking for as far as health food they have There's so much to choose from I discovered Pam's lemon shortbread gluten-free cookies at the store and I ate a whole box once I couldn't get enough of their chicken salad from the deli A box gluten-free crackers, the chicken salad, and a couple of those cookies with a glass of unsweetened tea is one of my favorite meals! I have not been upstairs yet, I have heard wonderful things Will update when I do! Little local gem

Seemingly Racist Establishment that will target people of color …read more.... During the first week of January, my lifelong friend visited Plush Appeal to purchase Mardi Gras decor for her out of state home. We are natives of New Orleans and were raised with the proper etiquette and respect for ourselves, others and community. We are proud graduates of an affluent Catholic high school and our class of women has made quite a positive impact in this world collectively. With that said, as my friend was shopping she interacted with one of the sales associates and had a lovely conversation. This particular sales associate then left the area. Within minutes two other sales associates approached my friend, accused her of stealing, and when my friend attempted to clear her name and prove her innocence, these women refused. They stated she was on camera and despite my friend asking multiple times for proof and to view the cameras, she was again refused her request. Apparently, two large men were then instructed to escort her out to which she stated she felt extremely uncomfortable. Several of her friends have reached out to the store. Ms. Vee was so nice! CeeCee though ... the manager... when I called to ask for clarification she became nasty and hung up. Long story short, nothing was stolen. If that were the case why not call the police or show the video? Most importantly to note are the differences in skin tones. My friend is an upper class African American female who was seemingly targeted for the color of her skin. Take your business elsewhere!