Fantastic family run business! Steven was so pleasant and knowledgeable. With his expertise he showed us options and helped us in making a decision on our fireplace glass doors and reflective fire glass. His dad Jim came within a few days and measured. The doors, new gas burners, and fire glass were ready earlier than the projected due date. Michael came out and installed everything. We appreciated the time he took to adjusting the glass doors so that there were no uneven gaps. Highly recommend this place if you are in the market for new fireplace doors and burners. read more

Backyard Expressions - Fireplace glass doors and fire glass - Outdoor Furniture Stores Near Me - Huntington Beach, California

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Terrible customer service, rude management. Came in for a Flange was told they dont have it, fine, but the proceeded to get lecture on how old mine is. Very rude. read more

My daughter and son-in-law needed a new barbecue for the Thanksgiving holiday, but considering it was the Saturday before, I suggested they visit Jim at Backyard Expressions, since I have known him for many years....AND there is absolutely no one in OC more knowledgeable about barbecues (and patio) than Jim Montgomery and his staff! Bottom line: they purchased a terrific barbecue and although it was not in stock, Jim arranged with his vendor to get it on his Monday delivery, and over to their house on Monday afternoon. Great service above and beyond expectations! read more

We wanted a modern insert for our newly remodeled fireplace. We decided to go with fireballs and Backyard Expressions offered competitive prices and fast delivery. Unfortunately we immediately had quality issues with this particular brand of the fireballs. Although the manufacturer refused to warranty the items, the owner of Backyard Expressions, acknowledged the problem and offered a solution. In a time when customer service is rarely found, Angela's assistance was very much appreciated. We now have the Peterson Fire Balls and couldn't be happier. Without a doubt, we will return to Backyard Expressions for all of our patio & fireplace needs! Thank you!!! read more

This is the reason you shop online. They only care about making the $$$$ have a concern or problem after the sell. Forget it. Your on your own. Thought I would get a deal on the 4th. Not the case. No veteran discount no follow up no concern. Better off buying from Amazon hate to say it. read more

Brian is very pleasant to work with & very patient as my friend and I were trying to make a decision . He also helped me get the best price he could. Everyone in the store is very welcoming! read more

Highly recommend! We shopped online and several local stores before visiting the HB location after our landscaping contractor suggested Backyard Expressions. Steven was very friendly, knowledgeable and patient. We explained our backyard renovation plans and he made some great recommendations. We've purchased all of our patio furniture here and will continue to do so as we add additional items. The delivery service was timely and expertly handled. We found it to be a real pleasure to deal with a local business that is respectable and offers quality service and products. Backyard Expressions should be your first stop when shopping for patio furniture and related items. read more

Really like this store. Angela (owner) is great. She has gone the extra mile for us....bringing a sectional out to the house for trial fit (under no commitment) plus seeking a credit from a manufacturer for an expired coupon. We only shop here for patio furniture read more

We have an older home here in HB with an old original fireplace. It has a gas pipe & had old lava rocks on a grate. We tried using it a few times but it smelled old, musty & smoked up the wall. We moved from back East where we had a big, beautiful wood burning fireplace. I shopped online & in stores until I found the perfect place. Backyard Experience had a wonderful selection of logs & custom doors, plus good advice. Everyone there has been a delight to work with, knowledgeable, helpful, attentive & professional. I'd like to mention James in sales, Jim who came out to measure & help with design, Sean & Micheal who installed everything. I would recommend Backyard Expressions to anyone. When we redesign our back yard patio area, I'll be using them again. read more

Backyard Expressions - Outdoor Furniture Stores Near Me - Huntington Beach, California

I needed a base for a new umbrella, and I called Backyard Expressions because they had been listed as a supplier of Tropitone products. I spoke to Angela, and she couldn't have been more helpful and customer oriented. I drove to her HB store, and she showed me the color options for a much nicer base which was also much less expensive than the one which Tropitone offers. If I ever need outdoor products, I will definitely shop at this store. read more

We recently moved into a new home and were in need of some outdoor furniture. I remembered seeing this furniture store on my way to work and decided to check it out. When I got there, I saw they had a large selection and it was a bit overwhelming but their sales representative, David, was amazing and helped me to narrow down my choices to just a few pieces. I brought my wife in the next day to see which of the pieces she liked most and again David was of great help. He made the experience easy and gave us a great price on all the furniture we purchased. The furniture is all in place now at our home and everyone that has seen it loves it as much as we do. Thanks David!! read more

If you're looking for high quality outdoor furniture, this is the place to go. This is a family owned/ran business and they are so knowledgeable and helpful. We had a TON of questions and pretty much sat on everything in the store. We settled on the OW Lee chairs because I don't think I've ever sat in chairs that comfortable...inside or outside. Tom was our salesman and he was great. Tom was even there for delivery, along with Chance. He even helped us with some ideas for the backyard when he was here. We are so happy with the quality and comfort of the chairs, as well as the service. We will be back soon... read more

I stopped by this great new location and was blown away. The staff were friendly, the selection was amazing and the prices were the best I had seen. I have a new home with large patio and I will be continuing to buy from this store as I remodel. Thank you all so much! read more

These guys are great. Family-owned and they go out of their way to make sure all your needs are met. Bought a Weber Performer Deluxe for about the same price any other place charges, but they put it together for me and offered to deliver. Outstanding service all around. read more

Great group of people. They have a large inventory of high quality furniture and outdoor needs. BBQ's, furniture, awnings, Fireplaces, etc. They were able to find a special order item that I couldn't find anywhere else. Definitely a spot to go checkout if you own a home!!! read more

Steven and the delivery team were excellent!! We are very happy with our new set. Thank you!

Have been looking for weeks for a propane, round pedestal grill. No luck. Someone recommended this place, they didn't have any in stock but did spend the time finding and ordering one for me. Great customer service, very neat store. Highly recommend. read more

Tom at Backyard Expressions was fabulous! He helped us find beautiful patio furniture & a fire pit for our new home. We weren't sure if the collection we liked best would fit our space, so he & his delivery man brought the pieces out to try (with no obligation!) It was great, we were able to see how it all fit & how the colors looked with our pavers & exterior paint. That is outstanding service that we really appreciated! Furthermore, the dining table side chairs were backordered & Tom found out that they wouldn't be available when I had hoped for. He knew we were having guests on Easter so he delivered our pieces that were in, and then without us asking, lent us 6 more chairs so we could use the set on Sunday. You wouldn't get that service from a big box store! Backyard Expressions is a family business which we always prefer to use. With a huge selection to choose from, very fair prices and outstanding customer service, we will be recommending them to all our friends & family, and won't go anywhere else to buy patio furniture in the future! read more

We searched many places for new patio furniture and we found the perfect one here. They have a great selection and it was delivered on time. David was very helpful and agreed to throw in the pillows that were displayed with the set. read more

I've been coming here for years and have always had a great experience. I have bought patio furniture, a high-end BBQ, parts and used them to convert my fireplace to gas. Although the products are not inexpensive, they are high quality and worth the money. They also have a great selection. I recently needed new slings for a patio rocker I bought 15 years ago and since I had purchased so much stuff from them they gave me a discount on the installation. I brought the rocker in a few weeks later when the sling arrived and the bolts were so rusted they had to send it out rather than do it in-house, which I am sure cost them more money than what they charged me, but they did not raise my price. Since it took a little longer than expected due to the circumstances they delivered the repaired rocker back to my house at no cost. The end product looked brand new. I wish I had paid them to install the slings on my other chairs rather than doing it myself. read more

Love this place! Mom and I were searching for barstool covers for our outdoor teak furniture and we just happened to call and talk to Sarah M. who by the way is extremely helpful and full of information. First of all they have them in stock and she was able to put them aside and said her parents (the owners) would take care of us when we walked in. We went in and the store is huge with so much selection and options and we were greeted by the owners Jim and Joanne, lovely and friendly couple who took care of us and gave us tips on our furniture. Thank You Backyard Expressions for taking care of our needs and being so helpful and friendly! 100% great customer service. My mom and I will be using this place for all our backyard needs from now on! read more

I reached out to Backyard Expressions when I found them in a search I was doing for my Executive. I had called a number of other places, and after the sharp tongue, quick to interrupt, and well, rude people on the other end of the line, I said, OK, I will try one more place. I am SOOOOO glad I did, because Stephen picked up, and what a delight and game changer that call became! Like for real, what a delight. Super knowledge, extremely professional, very courteous, went above and beyond, and did it all with such a positive, peppy, and let me serve you attitude. My executive ended up buying an umbrella and base from them and it's top notch, the Cadillac of umbrellas I call it. But wait, there is more. My executive has been in the market for an outdoor heater. He had been working another company for some time, but everything was just dragging and lingering. So I said, "Hey! Let's call Stephen!" It really did go just like that. I called Stephen, asked him if he had what we were looking for, and boy did he! Now, I must add, my executive went in the store in person to get more information and details about this heater and components. He could not remember Stephen's name, and unfortunately was met with a sales person that really was of not much use and wasted my executive's time. Stephen was with a customer and not able to catch my executive before he left, and was aware of the poor service, and contacted me right away about the interaction. Monday morning came and my executive told me he could not remember Stephens name and someone else helped him, and my executive's words were, "it was a waste of my time, and useless to me." (Now, if I was writing this review on that guy and that experience, this store would be getting a 1 star.) I got to tell him that Stephen had reached out to me and told me he figured as much, and that made my executive very pleased. I picked up my phone and we called Stephen right away. It was through that lead to another sale with Stephen, the heater. Stephen is top notch and set apart from regular, typical sales people who I dread working with and interacting with, because there's no life, no zeal, and just blah. Stephen cares about the customer experience, the customer relations, and the customer service. He cares about the business he represents. Stephen is not the owner, but I promise you, if you go in and see Stephen and work with him, you'll think he is! We will keep going back so long as Stephen is there. read more

We have purchased more than once from Backyard Expressions. The most recent was a week ago. Once again it was a great experience. David was super helpful and patient. He showed us many options, gave us time to ponder and walk around , and was happy to answer questions. The price was fair for the top quality we bought. Delivery was inexpensive and took only a couple days. read more

For years I have done business with Anaheim and now I am doing business with Backyard Expressions. My first experience with Backyard Expression was a good one. I went in to purchase new cushions for my Mallin Patio set and there was an error made on my order. Jim Montgomery, owner, took care of the problem and made sure that I was a happy customer. I would recommend Backyard Expression in a heartbeat. They carry quality products with great warranties. I will return to purchase again. Happy Customer, Cindy read more

lots to look at, friendly staff and plenty of parking. i went to look at a bistro table and there were some sets for me to consider. they have everything for outdoor living. read more

These guys are a joke. Especially the owner jim. I purchased a weber grill from them about 4 months ago. They assembled the grill at their location. When i got the grill home i noticed that there was a problem with the lid. The back of the lid was hitting part of the lower unit. It caused a metal to metal screaching sound and damaged the finish on the back. They did send a rep to my house (twice) to asses the problem. On the second trip they even brought a new lid to replace the original one but that did not resolve the problem. Did i mention that they assembled the grill at their location and was no doubt aware of the problem prior to my purchase. However they still sold me that unit. Im sure they dont want a fucked up grill in their inventory. At that point jim notified me that i have to deal with weber on my own. WHAT CUSTOMER SERVICE! A friend had a similar experience with them previously and got the same response. NO HELP! I spent approximately $ 4000 at their location last year but they dont seem to care about that. I WILL NOT SPEND ANOTHER PENNY AT THIS STORE. I WILL TELL ALL I KNOW TO ALSO STAY AWAY FROM THIS PLACE. They are a high volume dealer so im sure there are plenty of others that get the shaft . Go to home depot or lowes or swap meet to purchase your backyard items and save yourself a headache. Too bad i cant give them a zero star rating. What a joke this place is. With lack of customer service like this they should be out of business soon. I hope. read more

Can't say enough good things about Jim and his crew! Always professional and really go out of their way to their way for their customers. We were having a party and helped us out last minute and saved the day!!!!! Really great service!!! read more

We purchased a couple of Sunbrella cushions for our patio chairs. We were very happy with the quality and delivery for the cushions.

This is the best place we have ever purchased patio furniture from. Customer service is the best. Every company should be managed like this company. We were so happy with them in our Huntington Beach home, that we purchased patio furniture for our home in Arizona and they offered to deliver it for free. We worked with Tom Montgomery one of the owners and we can't say enough good things about Tom and Backyard expressions. I would recommend this place to anyone that want's anything for their patio. read more

James is a personable and genuine guy with a sense of humor. My wife and I got along with him instantly...and he made our search for the right patio furniture very easy. Besides the customer service, I think what won us over was the quality of their fabrics (Sunbrella). They are impervious to stain, liquid and even bleach! When we buy something, we want something that will last in outdoor/accidental conditions. To top it off...Shawn (the delivery guy) was very polite and made our experience stress free. He answered all of our questions, showed us how to attach/detach the sectionals and even gave helpful input on exterior patio arrangements. We will continue to be longtime customers here. read more

The moment we walked in we were greeted by a young man named Steven who was able to help us find the exact fire pit we were looking for, and answer all my questions. Was almost closing time and with the help of four employees they put the natural gas converter on the fire pit and loaded in my truck. Then were very careful to wrap it and tie it down. Also they have a huge selection of patio furniture and I can't wait to go back and look around. Very nice and helpful people! read more

The service that David gave my wife and I was amazing. No pressure at all. David gave us a lot of information about all the items we were interested in and his personal touch. We are so excited to get outdoor living furniture and start entertaining. This is a great place to buy your furniture. great quality and great service! read more

Sean at the Huntington Beach store was SO helpful--spent lots of time working with us and finding just the rights parts for the fire pit to be built in our patio. We learned a lot from him and know that we have all that we need to make s beautiful installation. read more

We ordered a fireplace screen from Backyard Expressions. Quality product delivered and installed as expected. Would I recommend Backyard Expressions to friends and family... Absolutely. read more

David is fantastic. No pressure. Very helpful. Fantastic customer service, even when we changed our minds! We were very happy with Backyard Expressions! read more

Backyard Expressions is a fantastic patio furniture store! Great selection, Fisher was a fantastic salesperson and Jim and Joanne (owners) couldn't have been nicer. I looked high and low for just the right furniture and though their prices are on the higher end the quality, service and beauty are worth it. We couldn't be happier! Thank goodness because since the heat wave started my husband was ready to put a twin bed on the patio! Whew! Thanks Backyard Expressions! read more