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    Awnings

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    Patioworld

    Patioworld

    2.8
    (28 reviews)
    $$$

    Patio world corp left me hanging as well as homecrest the manufacturer. My $3,000 just over 2yr old…read morehomecrest aurora 32 x 52 slate fire table created a Crack from Inside out. It is an obvious manufacturer defect, but both companies told me too bad and left me with a cracked table. I definitely do not recommend either corp companies, the staff however at FV store are very nice but unable to help with this issue at store level.

    Similar to another complaint, bought the furniture which we really liked. We were given a hand…read morewritten estimate. Purchased it over the phone. Had to call two days later to get a true receipt which we got. There was an issue with the furniture, not drying properly and water, possibly being retained within the piping of the chairs 2 weeks after purchase. Tried to return it and was told there was a 24 hour return policy. It should be on the back of our receipt ( which was not faxed.) We have never been provided with the back of the receipt. The store manager was very uncooperative. We were offered $150 return for the delivery fee by a vice president of the company who was very pleasant. Even that we had to send an email to get the refund. Very unpleasant experience. Not worth my time to sue for the value of the chairs. Hopefully they will work out, but do not hold out much hope. Attaching a picture of the amount of water coming out of the chairs three days after the last rain. All the rest of the furniture in the backyard was dry.

    Teak Stop

    Teak Stop

    5.0
    (65 reviews)
    $$$

    We were looking to upgrade our deck furniture and stopped by. Nico was amazing and worked with us…read moreto find the right table / chair combination for our family. The customer service was absolutely amazing and Nico worked with us to get our set delivered within a week (unheard of these days), including personal follow up to make sure everything worked out well on delivery day. It's really above and beyond. Ended up with a table and six chairs as well as a bench and a couple of side tables. Quality is fantastic and looking forward to using this furniture for quite a few years. Would highly recommend stopping by if you're in the market for new furniture.

    We are very happy with our purchase from the Teak Stop. The outdoor dining set and club chairs are…read morevery well designed, solid, and sturdy, and are very comfortable and stylish. Nico, the owner, was extremely helpful. He patiently described the many options and configurations available to us, and helped us pick out a set best for us. He really took his time answering our many questions. He even went out of his way to make special arrangements to remove and dispose of our old outdoor dining set. He is very knowledgable, and obviously takes great pride in his products and in assisting his customers. He clearly wants his customers to be 100% happy with their purchase. It is very refreshing to find this level of dedication and "pride of ownership" nowadays, as it is becoming increasingly rare. We highly recommend the Teak Stop.

    Room & Board

    Room & Board

    4.1
    (116 reviews)
    $$$

    Love this company! I bought some furniture from them years ago that held up super well, so wanted…read moreto check them out when I was in the market for a new couch. This location is usually not very busy, so they are able to help you with questions about each sofa. I ended up going with one that I thought would be perfect for my new space, but after a few months it ended up still being too firm for me. I reached out to them and was able to return the couch even though it was a few months later. I decided to try out some of their other couch options and found a different one that I loved, so they were able to take the first couch when they delivered the second couch. The couch I selected the second time around, The Metro Sofa (Deep), is seriously the most comfortable couch ever and everyone who visits me comments on it being insanely comfortable. Obviously not cheap, but worth it for something you use as much as a couch.

    We were incredibly disappointed in the customer service we received when we went to R&B. I had been…read moreworking with a support person over email to select some options. We went to the store to sit in some of the sofas we'd discussed and get some swatches for the different leathers we're considering. We only had one person ask us if we needed anything - and then when I started asking questions, she walked away! We drove an hour to their showroom for absolutely nothing. Horrid customer support and total waste of time. I won't be giving this company any of my money. By comparison, we walked into three or four competitors in that same plaza, and were greeted immediately and all our questions answered...and left with swatches from each place.

    SCA Outdoor - awnings - Updated June 2026

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