Visit Date: January 12, 2019…read more I wanted to take my son to Wood Kingdom when I found out about it. Hubby beat me to the punch and took him there on one of my work days but this past Saturday after the gym, he suggested we go again and I was all for it. This is a great place to go for indoor play during the winter. It's spacious, there's a ton of indoor playgrounds and a bouncy castle for the kids to go on. My one issue was certain slides and tunnels were a little tight for me to get through. My son does independent play but he does want me to go on playground equipment with him still. I lost a lot of weight so I can fit fine on most playground equipment but this playground equipment wasn't entirely adult friendly. They offer complimentary coffee and tea which I think is really awesome but I was hesitant to try it. I am a coffee snob and since I've had to go back to only drinking almond milk in my coffee and not the nice delicious dairy free creamers I was using to mask the taste of bad coffee I'm hesitant to try coffee at certain places. Hubby seemed to enjoy it but he used the free tasty creamer they put out. Still it's nice that they even offer free coffee. Open play is $12 per session I'm not sure if they offer a play pass or not.

Beyond disappointed with my shed purchase from Wood Kingdom. The installation was poorly done, with…read moremultiple issues that I caught during setup. They rushed and installed broken pieces. I went to the store for help, they said they can't do anything about it, because its installed. So unhelpful when I tried to get the problems resolved. I would never recommend anyone. You can see the gap in the in the roof plywood and broken frame. I had to add my own nails to the face boards since they didn't put any and it was separating from the frame. Don't pay before they finish. This is how they get you at this place. Don't over pay and get scammed like me.

I love Swingset. I just had a shed put in and I was amazed how easy of a process this was. Abel…read moreand Gloria were courteous and helpful in guiding us on which shed fits our needs. Their crew meticulously installed our shed quickly. They removed the old shed, set up the foundation and installed the new shed all within a month. Sturdiness, Quality and aesthetic of shed is amazing. Love it!

Do not do business with this company! Horrible customer service experience! Refused to honor $900…read morein gift cards purchased previously. There was no expiration date on the gift cards. The manager told me the company changed internally -- but this should not be a problem passed down to the customer. Making the experience even worse was the fact that she was patronizing and condescending in tone. I was prepared to spend thousands of dollars with this company. This is NOT a customer friendly company. AVOID!!

Louis did an amazing job putting together our child's outdoor playset! He was easy to communicate…read morewith, responsive, professional, and clearly knows what he's doing. The entire process was smooth and stress-free, and the playset came out perfect.

I give Luis Herrera and Swing set assemblers 6 stars! He's professional, punctual, and honest. I've…read moreknown him for over 48 years and can confidently vouch for his exceptional character and work ethic.

Order process showed free shipping at checkout for a large playground see saw. After placing the…read moreorder, I was contacted and told there was an additional $1,000 freight charge not disclosed beforehand. When I challenged this, I was told the business would not honor the original terms and the order was canceled. The issue here is transparency. Customers should not be surprised with major delivery charges after checkout.

Besides selling swing sets, this facility will allow you to host a birthday party and use all of…read morethe various swing sets and trampolines they have. I just came back from a six-year-old party... Approximately 30 kids. The place was extremely clean, the owner was very helpful, and most importantly the kids had an absolute ball. They went on all of the various swing sets and other equipment and just played to their hearts content. Highly recommend considering this facility not only to purchase swing sets but to host a birthday party.

Still crickets from Frank. Kept saying he would refund the money but never did. Don't get stuck…read morelike I did.

Buyer beware, Frank lied to us 5 times about our shed being delivered. He took payment in March…read moreand set up delivery 5 times (over 6 weeks later) to which they Never showed up. It was ridiculous excuse after excuse about why they weren't coming. After the 5th time I called the manufacturer that he uses and they told me my shed was NEVER manufacturered because they weren't paid. So if you ordered a shed you probably are stuck like we were cause he apparently doesn't pay his bills! He said he has another one which was a lie cause he refused to tell me the name of the "Amish Guy" as he said he uses..There is a lot more to this story but I'm warning you to think about this when you do business with him. I thought he was very trustworthy and was doing the right thing but he's a liar and tried till the end lie even when I confronted him. Very shameful.

Poor customer service. Made a return and was told a refund would be processed - a month goes by…read moreand nothing. Had to follow up to even get my refund back.

Thanks to Walpole outdoors for a great job fabricating a rock solid post for my large office sign…read more They have a large selection of lanterns to choose from that adorns the top. Thanks to Travis and Manny for doing a great job hanging it!

As they say, anything that can go wrong, will go wrong. That's what happened with the front gate at…read morea property I manage a week before a VIP renter was to arrive. First, the gate was stuck in the open position due to a mechanical issue, which Walpole was able to fix quickly and on the first visit. Then, one of the hinges on the gate literally snapped in half, leaving the gate, again, stuck open. This happened 24 hours before my VIP renter was scheduled to arrive. Figures, right? I emailed (it was after hours) Walpole in a panic, and they were able to send someone out to fix the issue the next morning, before the renter's arrival. I am so grateful to Walpole for not only doing great work, but also being so responsive. It's rare to have a company on the East End of LI give such great customer care; especially in the middle of the summer.

Walpole Watermill provided and installed a custom outdoor shower enclosure at our home in Montauk…read more Andrea in the office was fantastic to work with, and the shower was delivered and available to be installed several weeks ahead of when she promised. The gentlemen who installed the enclosure were neat and professional. Our experience was very positive and I'd highly recommend them. Walpole in general can be pricey due to the quality of products they use, but in my opinion you get what you pay for.