From the owner: I have more than 20+ years of experience and for us our #1 priority is our customer's satisfaction…read more Call or text (615-607-7574) for a free consultation.

Worst customer service ever!!! I called and got an estimate on installation for my carpets, We…read morescheduled installation for a Monday and I took the day off work . No one showed up to install my carpets and I did not receive a phone call. I had already paid for the carpets and I called their office all day and no one answered or returned my messages. I had to drive down to the office to talk to someone. He then promised me install Tuesday and I received a phone call telling me he could not do it and they would do Wednesday. Someone showed up and said he could lay down the padding but thats it or he could come back the next day with more people to get the carpets installed. Next day came and no one showed up or called after I left several messages. I finally went to the office first thing Friday morning since all my calls where being ignored to get a refund.

From the owner: Residential and Commercial,…read more Products: Flooring, Carpet, Vinyl, Wood Flooring, Porcelain and Laminate Tile, Area Rugs, Waterproof Flooring, Boat Flooring, Services: Locally and Veteran Owned and Family Operated, Free Quotes, Delivery, Wholesale Pricing, Installation, Military Discount, Offer Financing, Brands: Create Flooring, Lonesome Oak Trading Co., Sierra Flooring, Silent Blue, Mohawk Industries, DeZign North America, Location Facts: Located just behind the DMV.

Great customer service and very knowledgeable staff! I have a flooring that was discontinued, Mark…read moresearched the entire warehouse and was able to find what I needed. I highly recommend this store based off my the excellent customer service and wide variety of products, will come back for all my flooring needs!

From the owner: Serving you for over 50 yearsread more

We had a most unsatisfactory experience with Mid-State Flooring recently. We came in for carpet for…read morethree bedrooms. In addition to the carpet we had two stipulations, on which we were explicit. One was the install date (we gave over a week lead) and the other was we required "pet-proof" carpet pads. We keep large dogs as pets and often have grandchildren as houseguests. Both are generally messy and occasionally have accidents that can require strenuous measures to clean up. We specified the date because our son and d-i-l offered to come in from out of town to help move furniture out of the bedrooms and back in after installation. The morning of our install date we sat around waiting several hours for MidState to show up, then I called. Don was unaware of the delay and eventually found that their install person had, instead of coming to do the job, had left that morning for Alabama (his words). I explained how inconvenient and unacceptable this was and asked him to expedite a plan B. Nothing happened, even after I went back to the store to explain our needs in person. It took Don three days to find someone to make the install. I checked on the men doing the install and saw they were using very basic, inferior carpet pads and called Don to find out why our stipulation regarding the pads had been ignored. He claimed no knowledge of our order for the pet-proof pads. I reminded him of our requirements as voiced at the time of order, to no effective end. He claimed to review his notes on the order and saw no such specification. Odd, because it was a major feature of our order and seemed to have been included in the pricing of the job (which was competitive, btw). Frankly we felt cheated. From previous experience (with Joey's in Gallatin) I realized the pads are a potential target for bait and switch tactics, where the better pad is priced in the job but then inferior pads are installed and the carpet laid over before the consumer can check it. I can not recommend Mid-State Flooring for any work that you won't require specifications in writing and then keep both eyes on the entire process. Even then I do not recommend anyone who would take advantage of an incautious customer. Look elsewhere for your flooring needs and you may have a better experience.

Called to schedule an estimate and told the man exactly what we were looking for. On the day he was…read moresupposed to come he called to confirm, but had no recollection of our original discussion. It was as if we were speaking for the first time. He called again and had to reschedule the appointment for later that afternoon. No problem. I got a third phone call saying that no one would be able to come out that day and wanted to reschedule again for another day. I returned the call and left a message. Got no response at all. The customer service and lack of communication easily convinced us to go with another company. There are enough people in Nashville doing flooring that I have planet to choose from.

I'm always please with the timeliness and professionalism of 180 Degree Floors. They completed my…read morerepair in less time than stated. Miguel and Team were outstanding!!! If you need floors, I highly recommend 180 Degree Floors

I just wanted to say thank you to Ronell and his 180 Degrees Floors team! We met and spoke with him…read morethis past Saturday at his Antioch location. After a couple minutes of casual conversation while discussing flooring options, my wife and I felt as if we'd known this guy for years. We decided on a floor product and Ronell had us schedule for the upcoming Tuesday (3 days later) @ 8AM. His crew showed up on time and promptly began working. We did a luxury vinyl product that covered my entire downstairs, (living room, kitchen, hallway, bathroom, coat closet, bonus flex room/office.)approximately 850 sq ft. They were done and sending me pictures by 3:15 and everything was as I had left it when I left for work! Couldn't be more impressed with this operation! Would definitely use again and would recommend his services to anyone I know!!