Everything about this place was amazing including the price. Sadly Covid ended the business,…read morehopefully one day they will recover.

I have 3 beautiful dogs, a Chihuahua, a Terrier and a Doberman Pinscher who have had unfortunate…read morenegative experiences in the past with other groomers. As a result they are terrified and become very stressed when having to be groomed. That is until we found Dog's by Design Dog Grooming!!! They are all treated with such dignity and loving tenderness that they have overcome their fears. Regardless of whether it nail trimming or a complete grooming service. I recommend them Whole heartedly! You dog will be in loving professional hands and have a wonderful experience. The prices are very reasonable and the Owner is so professional and good to all her clients and dogs!

My cat got bit and her jaw swelled up, last time I tried to get into a vet around here. The weight…read morewas long. White Mountain Animal Hospital got me in same day even though we had never been there before. I didn't have much of a weight when I was there and the technician and the Vet were quick and efficient and pleasant. They even showed me how much it was going to be before it all happened. While I was out in the waiting room, anybody who came out of a room that worked there greeted me with kind words and a smile. The technician brought out antibiotics for my cat, I had a little trouble with my credit card, so I had to call them and was on hold for a long while, in the meantime, Amanda, the receptionist put my antibiotics in a bag with an ice pack so she wouldn't forget to give it to me and it would stay cold. After our visit, I got not one but two phone calls to check up on us. These are very caring people and I suggest them highly and I'm so glad I found them Thanks to one of my customers telling me about Dr. Bratcher. my cat and I were at ease the whole time. Highly recommend White Mountain Animal Hospital and their wonderful employees.

Well they can get rid of that lady vet that called the police on me because my dog nipped her…read morelittle finger didn't even draw blood. My God it's a veterinarian clinic. They work with animals. She had just stuck to sort of large things up to dog's butt and I think she was pretty rough while doing it. She pissed the dog off. Maybe she needs to go back to veterinarian school or go to McDonald's and flip burgers.

HORRIBLE. Hung up on us on the phone, treated me as if i was annoying while shopping. RUDE RUDE…read moreRUDE. I purchased a Tailless Whip Scorpion from them not even a week ago and she has passed away. Two separate employees here gave me contradicting advice about how to care for my animal everything I was applying came straight from my own research. They told me she would be okay in the container i purchased her in for "a few days". NOT EVEN A DAY AND A HALF LATER she is gone. When trying to go talk to them about what possibly could have gone wrong he was extremely rude and refused service. NEVER AGIN. Don't spend your money here.

I don't know if this business changed ownership, but it has gone downhill as far as staff,…read moreinventory and cleanliness.

I like this clinic! The place is modern and clean and both my dog and my cat were not…read morescared/nervous going there for the first time at all. Staff had been polite and helpful and I found the costs to be really reasonable. The staff were also friendly and helpful in listening and answering any questions I had (especially since we were just establishing care for these a dog and a cat there). I was really glad we found a trustworthy place to take our pets there in the area!

I had an emergency starting Sat. Due to weather and everyone closed. I called 1st thing Monday…read moremorning. (We moved up 6 mon ago and didn't have a vet) The girl took a bunch of info about the situation. She was wanting to work us in the afternoon. She staffed it with a Dr who said no come right away. I was on my way within 20 min. As I was about to pull in she called and said we couldn't be seen, I had taken too long. Very disappointed in the unprofessional treatment. Thankfully, I got in elsewhere right away.

Debbie was kind to my elderly father-in-law who was doing his best to care for his 3 dogs. They…read morewent the extra mile to work on the little black terrier who had matted hair. He looked like a million bucks after! The other 2 needed to have their nails trimmed and they were able to see them right away! The dogs were pretty relaxed the whole time. We are very happy we brought them to Classic Canine! :)

Simply put: I will drive from Mesa to have my dog groomed here. Debbie and her staff are second to…read morenone. Prices from the 1990s. My cocker spaniel (who is normally fearful of groomers) had a blast and felt right at home.

First time we boarded our baby and couldn't have found a better place. She was there a week and a…read moregroom to boot. I wouldn't go anywhere else. I think Jason saw I was more anxious than Charli and sent pictures almost daily to show how things were going. This is a very clean, small personal pet resort where all there get ultra personal attention. I highly recommend Biscuits Pet Resort if you live anywhere near Show Low, AZ. Thanks much Karen & Jason. RN

They really care about the pets at this place. The grooming is done with care and the atmosphere is…read morefriendly and clean. I have always felt comfortable taking my pets there.

They are amazing taking care of both our doggies. They make our doggies so beautiful and smells…read morebeautiful. we've been with them for three years thank you for taking care of our doggies cookie and Louisa look beautiful.

They gave my dog some sort of burn and a corneal abrasion. She was red and swollen all down her…read morenose and around her eye, but the groomer never mentioned it when I picked her up. We took our poor dog to the vet the next morning, and the corneal abrasion was diagnosed. We had to put ointment in her eye for a week. I stopped by the groomer two days later and spoke to the woman who groomed her. She apologized for the injury, and said they had fired a shampooer for being rough. She verified my phone number, and said she would let the owner know. I never received a phone call or apology from the owner. They never offered to refund the grooming. The vet bill was not terribly expensive, but it's the principle of the matter. It felt like they don't care about our dog. We will not be back. I have since found a groomer in Show Low who is amazing, and I will drive the extra distance/30 minutes to make sure my dog is treated well.

We contacted the new owner who's been in position of the company close to a month. Sandra the…read moreprevious owner had been the proprietor and we had been a customer for close to 15 years not always at this location but had been our groomer for that long. The new shop owner did not want to discuss The poor grooming of our year and a half old Pomeranian. she said on the phone that she and her team watched the previous owner. Sandra do the grooming and they did it exactly as she did. Which is absolutely false. The whole back end of our Pomeranian is shaved up so all you can see is her undercoat. Her topcoat has been cut off or shaved off. We asked for a refund she said they don't do refunds. We bring five dogs to the shop and have for years we will never return. It's not that they don't do a good job. I'm sure but this was a terrible job and she didn't even wanna look at it. Plus, we discussed that her little private area had been shaving too close and she's been licking at nonstop so we were concerned that she might've been nicked during the grooming process. She again didn't want to discuss any of the details they don't do any refunds and she had nothing further to say about it. Would you take your precious animals to a shop that did business like this? This new business owners only been in charge for a few weeks and this is not a good way to conduct business. If it's the way they're going to move forward. I expect that a lot of other businesses in the area will be gaining business since we will be moving to someone else. I've never had to write a terrible review like this, but I absolutely am appalled. This pet is our child. We were not pleased with the grooming and we wanted to discuss it, but there was no room for discussion. I tried to include a photo but it's difficult for anyone to know and if I can include it before if I have one in my photo files I will show you as well, but you can clearly see that the Brown top code is gone and all you can see is the undercoat.

What a comfortable environment, and so accommodating. They clearly love animals. I was a walk in,…read moreand they were so great with my dogs. I will be back. What a great find. Maverick and Marley approved.