Stephanie gave our large senior dog a much needed bath and cleanup. She did a great and thorough…read morejob and he looks (and smells!) terrific. We appreciated her excellent communication, from our first inquiry and throughout. We were also grateful she was open on Mondays! Stephanie's work and prices are a very good value.

We've been using Heart of the Mountain for the last three years and love it…read more Steve is a real pleasure to work with. He treats our dog like royalty. When our dog realizes where we're headed he gets so excited. He pulls me through the front door and runs straight to Steve. We've never had any problems and our dog always comes home happy and healthy. Do your pet a favor and make a reservation at Heart of the Mountain.

I would never leave my dog here. We stopped by to check them out and had our dog with us. Dogs…read morecan't come on tours he says, so OK, I get it. My wife takes our dog outside and he starts hollering "Don't walk your dog out there, going to the bathroom and stuff!" He's grumpy, doesn't appear to like dogs very much, and I wouldn't be surprised if he kicks them to "make them behave". We'll drive another tn minutes to another boarding place that's friendly and welcoming and genuinely likes dogs.

Being new to town I was terrified to leave my dogs in the care of anyone else! But CharlieBar…read moresurely proved me wrong, I received daily updates from them and my dogs looked like they were having a blast. By pickup I could tell they didn't want to go lol. We will definitely be back, thank you to the CharlieBar team for taking such good care of my babies! They came home exhausted from all the fun they had!

We can't thank Ricardo and the entire team at CharlieBar enough! It's been a month since our…read more4-year-old rescue, Angus, completed his 3-week board and train--and we can confidently say we have a completely transformed dog. When we adopted Angus, an American Bulldog, he was extremely reactive, had zero impulse control, and was tough to manage. Walks were stressful--he would bark, lunge, and completely lose it around other dogs. Recall was non-existent, and previous trainers had little success with him. After his time at CharlieBar, everything changed. Angus now walks calmly on a leash, his reactivity has decreased by at least 90%, and he thrives during his daily training sessions at home. The most remarkable part of Ricardo's approach is that it goes beyond basic commands--he teaches dogs how to think, make decisions, and self-correct. It's not just about punishment or praise; it's about helping dogs understand their choices. With a simple "uh uh," Angus now stops, thinks, and chooses better behavior--without fear or confusion. We're beyond grateful for the results and highly recommend CharlieBar to anyone looking to make a lasting difference in their dog's behavior.

Tiffany watched my kitten Leo while I was on vacation last year and I'm so glad she has a yelp page…read morenow so I can leave a 5 star review! I usually only leave Leo with people he knows already, but after meeting Tiffany I knew it was going to go great :) she asked all the right questions, and left the space better than she found it. I'd absolutely have Tiffany pet sit again and would recommend her to anyone.

Tiffany is a wonderful and thoughtful pet sitter. It's really nice to have peace of mind and not…read moreworry about your pets when traveling. I'm infinitely grateful!

Jessica did such an amazing job with my little Goldendoodle! She got back to me quickly after I…read moreleft a voicemail and worked me in to fit my schedule. I showed her pictures of what I wanted and she nailed it! I highly recommend her.

Jessica and Marilyn are the best at what they do my dog is always happy to get there and see them,…read moreand still happy when I come back to pick her up! It's important to me that she's never shown fear or hesitation, so it's clear that they treat her with love while making her look and smell sooo good! Wouldn't go anywhere else!

HORRIBLE. Hung up on us on the phone, treated me as if i was annoying while shopping. RUDE RUDE…read moreRUDE. I purchased a Tailless Whip Scorpion from them not even a week ago and she has passed away. Two separate employees here gave me contradicting advice about how to care for my animal everything I was applying came straight from my own research. They told me she would be okay in the container i purchased her in for "a few days". NOT EVEN A DAY AND A HALF LATER she is gone. When trying to go talk to them about what possibly could have gone wrong he was extremely rude and refused service. NEVER AGIN. Don't spend your money here.

I don't know if this business changed ownership, but it has gone downhill as far as staff,…read moreinventory and cleanliness.