They made magic happen so my boots would zip up in time for the Eras Tour! Life savers!!read more

Great local service. Amazing customer service and a great selection of Birkenstocks, bluestone and…read morechacos. All fantastic and durable brands. The resoled my Birks and did amazing job. Gave my classics Birks new life. Support local businesses. :) Grateful to have such a cool local shop.

Andy does excellent work. He is one of the last true saddle shops. He can do most anything…read moreconcerning leather. I have used him several times with repairs and he is great. I highly recommend him. It's worth the drive.

I am EXTREMELY pleased Bacon Don's Leather shop! I live in Seattle and drove here because I had…read moreheard good things and no one in Seattle seemed to be able to find a solution to my broken lock on my leather purse. Andy at the shop was extremely helpful and told me he would get creative on how to fix the purse, and I left the shop. Not even a week later (maybe less), I get the call to come get the bag. Lo and behold, the purse is better than I could have imagined! So happy to have found this gem! Thanks Andy! I'll return and make the drive again for sure!

I made a purchase here at The Wood Shop on 3/4/2026 and was surprised to see a 3% credit card fee…read moreadded, with sales tax applied on top of that fee, which didn't make sense since the surcharge isn't a product or service. I returned on 3/5/2026, less than 24 hours later, simply to switch the payment to a debit card. The biggest issue wasn't that they couldn't do it -- it was how dismissive and unprofessional the staff were. Three employees were standing together chatting and drinking coffee, and their attitude was essentially, "It's written on the machine, so too bad." There was no courtesy, no effort to help, just a very condescending tone. They also claimed that every store in Leavenworth charges a credit card fee, which was untrue. After visiting many restaurants, galleries, shops, and ice cream stores during my three day trip, this was the only place that did. This ended up being my worst customer service experience in Leavenworth, mainly because of how dismissive the staff were. I would not return.

Hats are a bit like socks for me. I like finding ones with personality and they can be a great…read morepurchase no matter the season. Cubbies full of different hats made for fun shopping with my parents in July 2017 when we were in downtown for some exploring during one of our family reunions in the area. After taking a hard look at the offerings and dwelling on a Seahawks hat, I decided to go with the Indiana Jones hat. The hat fit my head, nice because my head runs a bit on the large side, and had a large brim, which I find to be helpful for sun protection during geology fieldwork. The price was fair, and the workers helpful. At the time I was concerned the hat may be a bit on the thin side for my purposes. Nope. Almost five years later, the hat is still in great condition. I store it with my handmade Polish sheep/goat-herding hat. They have surprisingly similar structure and dimensions.

We stopped by here to look around, and I was so in love with everything they had for sale on there…read more I got duck fat caramels as a gift and chatted with the staff. I really loved the unique fines and well-made, staple pieces. It's mostly a men's shop, but I was able to find a few things for myself.

Love this place. My husband doesn't buy many clothes but when he does he prefers classic designs…read morethat are made to last. We found him some nice Howler Bros snap front shirts and a hat he loves at Asher. They also carry Freenote Cloth garments, which look to be pretty Filson-esque (or Filson before the sad decline in quality that happened because a revered heritage brand sold to a PE fund that moved the majority of manufacturing overseas). The owner was friendly and knowledgeable and gave us a discount because we came in just one week before their big sale. We'll be back!

Faced with the challenge of blending into a race of aliens, nothing is as helpful as a the right…read morehat. Slap a giant saucer on your head, and folks will assume you're El-Aurian -- or perhaps just a starship bartender. Pop on a multi-tiered job that looks like Earth's Sydney Opera House, and you can pass for a religious leader on Bajor. Get yourself a nice wraparound curtain for the back of your head, and you can fit in with the Ferengi. That's why we were delighted to find the selection of hats at The Iron Horse. While we initially assumed this shop would only help us go undercover in the Old West, we soon discovered that it offered a very wide range of options for just about any secret mission. Sure, there's a great assortment of cowboy hats, and as soon as a member of my crew learns to ride a horse, I'll be sure to mosey in here and pick one up. But The Iron Horse also offers fedoras suitable for blending in at casinos. It has newsboy caps suitable for those starting out in the media business. It even has a glorious collection of steampunk hats that would come in mighty handy for those tasked with enforcing Starfleet's Temporal Prime Directive. My junior crew members settled for two classic choices. The chief engineer selected a black felt pork pie with a tasteful feather accent, ideal for their chosen disguise as high school hipster. My first officer selected an Australian oilskin hat, after testing every under-$50 hat in the store for its ability to help him utter a credible "G'day, mate!" While we were very happy with the crew members' chosen hats, I cannot in good conscience recommend The Iron Horse as an official Starfleet outfitter. The lone shopkeeper was notably unfriendly, at least until she became convinced that our junior crew members' extensive try-ons were going to lead to an actual purchase. Furthermore, while the older members of my crew were also interested in obtaining headgear, we were discouraged by the shopkeeper's claim that she would be closing at 6 (at the time, it was 5:30, and we were eager to fit in another couple of stops). However I did note that the store was still open when we passed by a little before 7 p.m. Perhaps we had a miscommunication? I am still learning Earth customs.

A huge variety of hats, including a good selection from Stetson and American Hatmakers. I've…read morebought a couple of cool hats for my sweetheart here, and he wears them all the time. The staff is friendly and helpful. They don't always carry every size, but I think they will order it in if you ask.

Originally 0 star: Their website says 90 days 100%…read moresatisfaction guarantee. See https://www.wilsonsleather.com/category/customer-service/returns-and-exchanges.do I am trying to exchange a jacket I purchased 2 weeks ago to North Bend store because the stitching was coming off by the front zipper. The sales clerk, Carlos, told me 'NO' because it has already been worn. I told him I expect leather jacket to last more than 2 weeks. He told me that my jacket is not leather at all. It is polyurethane fabric. Very disappointed about the customer service from Carlos. I've never been to any retail store that wouldn't exchange for same item purchased 2 weeks ago due to workmanship defect. Update: I made a complaint to the corporate office. Got contacted by several customer care people within 24 hr and finally the manager of the store himself. After a week, I got my jacket replaced. Thanks Amanda, Amber, Kara, and Yaya.

I was just in the store on Easter Day with my wife and my 12 year old getting ready to grab a…read morejacket but had to walk out quickly because the people working there were blasting sexual profane music . Completely unprofessional I'm not a prude but my 12 year old doesn't need to here f:$k me like you hate me playing on a bose speaker 5 feet away . Just irritating