Nice selection, open 24 hours, and prices are always reasonable! A place has everything you need!read more

Keep asking for my id even though I've shopped with them frequently and have an account with phone…read morenumber with them , the manager asked for my id and I told her i already have an account with them and she sold to me before had my spouse go in and try to purchase it with her id she still refused I get the safety protocol but as some point you're just power tripping this kind of employee is not good for business

Good variety and selection for vapes etc. I totally recommend checking this out and other.read more

Great service, very friendly also very helpful and i could come here again also the prices ar vape…read morecity is very resonable

I'm actually not even checking in to get the discount. I wanted to make sure my boy Ethan, who's…read moreworking tonight and has been incredibly helpful to me in the past, gets some recognition. I told him I'd make sure everybody knew how helpful he was the next time I checked in, but then I realized he deserves the shoutout now. Ethan has always been friendly, knowledgeable, and genuinely helpful whenever I've needed something. Dude deserves some recognition for holding it down on the graveyard shift. And if my cosign for the graveyard-shift All-Star Ethan isn't enough, this is also easily the Vape City in the area with the best selection. A 24-hour smoke shop with this badass of a selection, decent prices, and someone like Ethan behind the counter at this hour is pretty hard to beat. Definitely worth giving this location a shot, and if Ethan's working, you're in good hands.

Excellent service open 24/7…read more They have great prices and deals on all disposable nicotine products. They have many options to choose from and are always friendly and provide excellent customer service.

Trash service. Not 24 hr Go somewhere else. You'll save…read moreyourself about 30 minutes and a very big headache.

Most Amazing Prices Great staff with so much delicious…read moreselection I have never seen such a nice clean store as well .. The customer service is 100% really good

Two Years of Loyalty Wiped Out - Zero Support Response!! I…read moream writing this review as a last resort because every other channel--in-store visits, phone calls, support emails, and even providing my information to HR--has resulted in zero follow-up. I have been a loyal customer at Vape City for two years, ALWAYS saving my rewards points. On March 22nd, I confirmed with a staff member in-store that I had a balance of over $200. I used a portion of those points for a purchase that day; however, when I got home the vape did not work and that is when all the trouble began. While the guy I spoke with eventually located my account after a call to someone else, the account has since vanished entirely. I am now being told the system cannot find any record of my phone number or my two years of accrued points. Please note they changed/updated their "systems". The Facts: Verified Balance: Confirmed in-store on March 22nd as being over $200. Due Diligence: I have contacted support, visited the store multiple times, and spoke with HR. The Result: No one has contacted me, and the only "solution" offered was a staff member telling me, "Hopefully they find your rewards." "Hopefully" isn't a business solution for missing funds. I have spent a significant amount of money at this establishment over the last 24 months, and I expect my account and the rewards I earned to be restored. I am looking for a manager or corporate representative to reach out and resolve this immediately.

Years later, this place still hits! Great inventory, always great service and the process along…read morewith the points program keep me as a loyal customer. I've tried other shops, but I keep coming back to this one and of course the 24hrs doesn't hurt one bit. #2025BIGBACKAPPROVED

I had a really disappointing experience here. I purchased two expensive vape mods, and both of them…read moreliterally fell apart within an hour buttons coming off and overall poor build quality. That alone was frustrating, but the way it was handled made it worse. I went back to the shop expecting a reasonable solution, especially considering the products were clearly defective. Instead, I got pushback. At one point, I was told I could leave a Yelp review for 25% off, which felt more like they were trying to manage their image than actually fix the issue. After going back and forth, the best they offered was $10 off. This whole situation cost me time, gas, and unnecessary stress, all for products that didn't even last a full hour. Customer service should stand behind what they sell, especially at higher price points. Unfortunately, that wasn't the case here.

Customer Service value is outrageous. I can buy any of these products for less than half the price…read moreat smoke screens on mason. The lady was rude and pissed off that I wasn't ecstatic about being ripped off. Never coming here again -5 stars

Riley provides great service with his patience and knowledge of the products. Definitely a high…read morepoint of your visit! Thanks again.

Large selection of cigarillos and nic & weed display. Nice vibe friendly service! Peppermint…read moreswisher got me and the 40k puff north bar.

A great place to purchase your vap and smoke needs! Ali assisted me with my purchase. He is…read moreextremely detailed and knowledgeable about his products. His focus is on what is it you are looking for and find the best solution. He should have a PH d in Vapes! Totally recommend this establishment!!!!

Best customer service! The selection was anything you're looking for. The man that assisted me was…read moretruly helpful and educated me about what I should be looking for in terms of purchasing a vase juice. He didn't try to upsell me anything and the prices were so reasonable.. great experience.