Westerville dermatology is great. I'm surprised to see bad reviews, doctor G is super nice, staff…read moreis kind. Scheduling is tough, you need to be ready to wait to get in, but I find that's the same with any specialist. I've had a few minor surgeries here and all went well, healed great, and I felt safe in their care. If you need a dermatologist, this place is worth the drive from where you are.

We are here for the second BLU-U treatment and Johns not really looking forward to it! He will be…read moreinside and out of all the light. Once we leave here today, he will be hiding from all sunlight, computers, phone as well as TV for at least 4 days. When he is able to tolerate the light a little more, he will be able to begin the process of reintroducing light back into his world but in small amounts. We are hoping that this will be the last treatment for the pre- cancerous cells. We are always treated as valued patients when we come to see Dr. Lin. Her staff is knowledgeable and helpful. They can answer your questions or if not, they will have the answer before you leave! It's a place where you can get honest answers about serious issues. Dr. Lin has always been pro-active about the problems with my skin as well as Johns! I would recommend this practice for any skin care issues!

Services greatly reduced hair on upper lip, chin, and back of neck…read more I did NOT like having a different tech radio each time. I especially hated the high pressure sales tactics in which the price was lowered the longer I held out.

Friendly employees who make you feel very comfortable during your treatment. A very good investment!read more

Amazing service!! Allie was so beyond helpful and understanding, and was very informative about the…read morewhole process! She immediately made me feel comfortable and safe and took great care! It was clean inside and everyone was very nice. I would definitely recommend this place for any of their services!!

650 dollars for a facial with a one-time serum application! I thought that I was scheduling a…read moreprocedure similar to microneedling and I was not. I genuinely feel like I've been robbed. The new receptionists are very rude as well. I was a customer there for 10 years, not anymore.

DO NOT GO HERE. Probably one of the worst dermatology places I have ever been to. There have been a…read moremyriad of red flags since I have started there, one starting with me being prescribed an acne medication which resulted in multiple bad reactions from me, to then calling and leaving a voicemail how it wasn't helping me (you know since they never answer their phone or are open long enough to get ahold of them) and them just prescribing me a new one without calling me or notifying me any way. I found out when I picked up my prescriptions and literally looked at it confused as I didn't know what it was. That's when I called and talked to this snippy nurse who said "so you didn't get a call on October 3rd at blah blah blah?" I clearly did not as that's why I was calling and simply wanted to know what this was and what the side effects were. So red flag one was that. Second red flag was my birth control not being sent in to the pharmacy for about the 3rd time, resulting in me missing many days and messing up my cycle, hormones, and overall period. I called in March of 2026 asking why it wasn't refilled, and that's when I was notified my Dr, Dr. Rupert left the practice and that I essentially had to find a new dr in order for it to be prescribed. Now, anyone with common sense would say, "that's not fair". I was never told she was leaving, and when I called they said they sent out letters about this. Never once received a letter and I had to be the one to find this out Instead of being professionally and properly informed like a dr's office should. Again, talked to a snippy nurse (everyone except the receptionist are angry elves I suppose) where she said I would have to find a new dr in order to get this. Frustrated and angry I reached out to my NP for it, but then went and go OTC ones at target. THEN, they suddenly started getting prescribed again? So, why was I told they were not able to if they then randomly started them again? Now, my last red flag was from today. That one random medication I was prescribed in October that I mentioned earlier was Spirolactone. I recently ran out this past week and went onto my CVS app to see why, and it said it was due to Dr. Rupert leaving. So, all this week I try calling them and again, they were somehow always not there or on their lunch break or closed already at 4:30. I'm trying to balance this as a 24 year old woman who works full time as well as is a full time student. I finally get ahold of them and talk to one of the rudest, cold nurses I have ever spoken to, the lovely Nurse Lisa I explain the spirolactone problem to her and instead of speaking to me with humility and compassion, automatically plays the blame game and says it's due to me not scheduling a follow up the last time I came and that I was informed of this in March. First of all, in March, I AM the one who called about my birth control not being filled, not them contacting me. And that's when I was informed if I want it prescribed again I need to find a new dr and see them. I won't lie, I was frustrated and more snippy because her tone automatically set me off of that this was my fault and she didn't care to listen nor help me. So she starts the blame game and I tell her that that was for the BC and if you guys only prescribe things for after a year, why has it almost been a year and a half and you're still doing it and then suddenly stop and one, not give me any warning, and two this is MONTHS after Dr. Rupert left. I listened when they said I needed to see a new dr for the birth control and have now switched to my NP, but for this spirolactone, I was still getting it from them. I have been off of it for about 5 days now and when you stop a medication like that, you clearly have side effects like getting dizzy, which I was getting. So I am trying to explain this all to the warm and fuzzy Dr. Lisa, you has straight attitude towards me, isn't letting me speak and cuts me off and tells me to not Interrupt her. I say are you kidding me, first of all do not tell me what to do, And she starts laughing and says I'm hanging up on you now. I tell her I'm calling HR or whoever on you and she laughs again and says this is your fault and hangs up on me. So I call again and am transferred to their office manager Rachelle who I of course had to leave a message for and now I'm here complaining. This surgical place has always has so many freaking problems with one even answering you, two getting you in, and three just being straight up rude (the receptionist Molly was a sweetheart though). I am clearly THEIR patient who is upset, experiencing scary symptoms from them not refilling my meds, and instead of Nurse Lisa coming in with humility, compassion, and overall customer service and ready to listen to a clearly frustrated patient in distress, she turned into a Karen (who is shocked with a name like Lisa who is a nurse, always the mean girls) who didn't listen and demonstrated horrible skills as a nurse.

Beware -- the office staff is extremely unorganized. I scheduled an appointment well in advance for…read morea treatment that required a prescription to be sent beforehand. Although authorizations were sent to the office and the pharmacy documented multiple follow‑up attempts, the office failed to respond. As a result, my treatment could not be completed, and schedules were affected because of their incompetence. Very disappointing experience.

I have been to Stephanie at the Skin Center several times. She is absolutely the Best!!!…read moreListens!!! Advises!!! She is gentle and caring and I have been pleased with the results every time with Botox and fillers. Highly recommend!!! Diana S

I was super nervous going in and came out looking and feeling great! Thank you Stephanie!!read more

I've been to Juvly for two different services over the past year. The first service I got was an…read moreIPL treatment. I used to struggle with severe cystic acne and as my skin has cleared up and been consistent for awhile, I wanted to get rid of some scarring and possibly prevent further breakouts. I'm only 20, so investing in my skin is super important to me as I haven't had the same experience as many others and I'm ready to live out some clear skin days! After 4 weeks, the results were amazing. So much of my scarring was gone and I don't break out on my forehead nearly as much. I'd love to get one more done to really solidify and advance the results and hope to soon. I saw Theresa- who was incredibly personable and sweet. The next service I got was 2 weeks ago and I got Restalyne Defyne lip fillers. I saw Dr. Justin Harper who was very nice, knowledgeable and professional. He answered all my questions and eased any nerves I had. My biggest concern was the pain but he numbed my mouth first with a few injections that were SO TINY- I couldn't even tell anything was touching my mouth and I am a baby when it comes to that stuff. I am even scared of going to the dentist. The actual injection was completely painless as well and quick. I was in and out in 30 minutes. He warned me I might feel some tender spots and I didn't even feel that. The healing process was easier than expected too. I was swollen the first night and bruised the next couple days but completely fine after 4. I was worried they weren't going to be as big as I wanted once the healing process started but at my 2 week mark today- I am so happy with the results. I have gotten so many compliments and questions and feedback and I am so happy that I did it. I can't wait to go back and get more services done. Truly an amazing, professional and clean environment. Thank you, Juvly!

A few years back a local aesthetician massively messed up filler in my lips, the toll it took on my…read moreself esteem was huge. Today at Juvly Kasey took nearly an hour to fix this mess that the other person left on my face. She was so kind and reassured me that everything would turn out great and it did. Kasey took so much time to make sure everything was perfect before I left I am forever grateful.

My service I PAID for was great hair did fall right off and haven't had a strand grow in over 7…read moreyears I also signed up for their touch up for 50.00 then it went up to 100.00 due to rising rates, nothing NEGATIVE to say about the service it's just the PEOPLE there ! RUDE @ times like everyone is in their period at the same time of the month smh

Very disappointing consult experience. I knew I was a good candidate for the coolsculpting services…read morebecause I had already been approved by another company. However, they were running a Black Friday sale so I thought I'd check it out. I scheduled a Zoom consult for later that day. I jumped on the zoom consult and quickly was told I could not do the service because I had a contraindication for the service. I knew this information was incorrect but the person insisted. After, I hung up the phone I checked the Product Information online and called two other companies and all of them verified that Ideal Image had informed me incorrectly about the contraindication. I called back to Ideal Image to report my confusion. I was told that it is an extra contraindication for their practice. I was correct that it isn't a contraindication from the product manufacturer. I'd think twice before doing business with a company that communicates this kind of misinformation to patients.

Good value, very professional and effective…read more I would consider other body parts after this experience.

Team always makes me feel comfortable and excited for next session. Provides great customer…read moreservice and education during each session. Scheduling around my busy schedule is always smooth. Happy I decided to embark on the hair-free journey with them.