I just got home from my first visit to Dr. Jou's office and I have never felt so compelled to write…read morea review and post it ASAP. Yesterday, I called Dr. Jou's office and, unlike the other three endocrinologist offices I called, his front office was extremely warm and welcoming over the phone. I felt it was a great start, but contained my enthusiasm for the time being because I have been disappointed down the road so many times before. Fast forward to today's appointment and the front office staff was just as friendly and accommodating in person. They respected the appointment time and got me back to a room not a minute later than scheduled. The nurse who started off my visit couldn't have been kinder and she even checked in with me while Dr. Jou was finishing up with another patient. When Dr. Jou entered the room, I immediately got great vibes from him and noticed his way of letting the patient talk and truly listening to what is being said. He allowed me to fully express how I was feeling, symptoms I've noticed, and never cut me off. He also entered everything I was telling him directly into his tablet. He was thorough in explaining my test results, options for treatment, and timelines. He did not rush anything and had back up plans for every scenario that were clearly well thought out. I honestly don't think I can say that I've ever visited a doctor who I walked out of their office without the regret of not having been given the opportunity to say something about my situation until now. Even on the 45 minute drive back home from his office, I couldn't think of anything that he didn't cover or allow me the time and opportunity to explain or ask. To add a shred of credibility to my words, I would like to say that my father is a (recently retired) cardiologist who had his own practice in North Hollywood. I spent countless hours with him there from the age of 5 years old through my late teens. Therefore, I know a bit about how difficult it can be to ensure your front office staff, the doctor, and the rest of the overall patient experience are all simultaneously performing at an optimal level. Somehow, Dr. Jou's office pulls off that seemingly impossible feat beautifully. In closing, health struggles can be very scary and stranger, friend, or family, I don't want anybody to ever have a poor experience with a medical office during such a vulnerable and stressful time in their life. Therefore, I sincerely hope that you strongly consider choosing Dr. Jou as your first option if you are in need of an endocrinologist. Wishing you the best of health and the best of life.

Excellent care, quality is utmost professionalism, and office visits are always pleasant and…read moreexceptional well treated by Dr. Jou.

Dr Alisha's program has helped me so much. It has been a month so far and my progress is amazing…read more Well worth it!! Everyone part of the program from Lynn to Coach Misty have been so helpful and have made it very easy to stick with the program.

Dr. Alicia has truly been life-changing for me. I had been living with chronic pain for years, and…read morewithout her help I honestly believe I would still be stuck on my back in constant discomfort. She took the time to listen, understand what I was going through, and treat the root cause rather than just the symptoms. Thanks to her care, my pain has been significantly relieved and my quality of life has improved more than I thought possible. I am beyond grateful for her knowledge, compassion, and dedication. I highly recommend Dr. Alicia to anyone who has been suffering and feels like they've tried everything.

Dr. Lundquist is the bee's friggin' knees. He is the bomb.com of Dr's. I have seen top specialists…read morefor my crazy health problems and I am a researcher at heart. I've been researching my own issues for the past 4 years. This Dr knows his stuff. I hit the jackpot when I found him. Another bonus is he is right around the corner from my house! I would drive hours to see this doc! When I spoke with a pharmacist at the compounding pharmacy, she asked who my Dr was. I told her Dr L and she said he is one of her favorite Dr's. that he knows his stuff. I'm in bioidentical hormones at the age of 37. He ran the RIGHT saliva tests for my adrenals & sex hormones to find my exact deficiencies. In this last visit, he added a compounded medication that I used to take long ago. It's a controversial immune modulator that is very safe and could help me. He knew all about it. That's impressive. I could go on and on. This Dr has zero ego that I've seen. He totally takes your input. He took an hour with me at last visit to make sure all my needs were met and all questions answered. He is a very laid back guy. His staff is great too. He sends you home with a printed plan. One issue is that suddenly it was taking me over a month to get an appointment. I mentioned it to him and he explained. Greybill Medicals computer system had a glitch and allowed him to take on 250 new patients! He was working 14 hour days trying to get everyone in. He said so egging to management and they caught the issue and corrected it. So scheduling an appointment with this sought after Dr is going to suck for a while until it levels out. I made my two month appointment when I left. He also takes Medicare and IEHP/Medical! Quality for everyone.

I was referred here by my healthcare plan and though I have a zero co-pay, when I called the office…read morethey said anyone who saw him had to pay a $99 a month membership fee. So I contacted United Healthcare and they confirmed that this is against their policy because he has a contract with them.

Friday, 10-10-2025: Once again I opted to visit with Dr. Joo in person instead of over the phone…read moresince she is my favorite doctor. I was here to discuss the results of my current blood test. Both she and I were happy that it yielded signs of major improvement. Due to Dr. Joo's absolute & diligent care and expertise I have lost over 40 lbs & other areas displayed a remarkable move in the right direction. The only downside was my cholesterol remains high. I cannot tolerate statins so she suggested Repatha, which Tricare approved. I love engaging in discourse with her because she's so attentive and so interesting. I owe her so much for helping me improve my health. Good healthcare is a true collaborative process and I'm grateful to her for the milestones we have achieved. She is a consummate professional who is also so warm & caring! These are qualities of a superb doctor. Ignore the horrendous reviews and give her an honest, fair chance. You will be happy you did! Thank you so much Dr. Joo!

Wow. Just saw Dr Joo's response to my review. Before my appointment, I called her office and asked…read morewhat should I bring with for a first osteoporosis consultation. The receptionist said they take care of the records. Then at the appointment Dr Joo told me I should have brought all my records in a file. I need to reschedule. Second appointment I am prescribed w medication for osteoporosis. Turns out these meds are blood pressure lowering, apparently the doctor didn't read my file, that I am already taking blood pressure medication. After 2 weeks of unpleasant low blood pressure symptoms my PCP saw what the problem was. I asked Dr Joo not to charge me for the additional appointment since I was misinformed by her receptionist. This is why Dr Joo is making all these rude comments on my refusal to pay for 2 appointments. Apparently this office is too basic to subscribe to the medical records services, plus incompetent staff makes the whole records process a bigger pain than it should be. Since then I have found excellent, professional care. If you have to, see an endocrinologist in other parts of the state through telemedicine, there are really great ones. It's hard enough to come down with a serious medical condition, no need to be put through this abuse by an arrogant and greedy doctor who really should go on psychiatric retirement sadly.

Deborah Layton was the best doctor I ever had in my 57 years on this earth . I saw her regularly at…read moreRancho Medical Group in Temecula. She was a great communicator and NP. Very knowledgeable and willing to listen. One day I messaged her, right after Christmas 2025. She usually gets right back to her patients, at least in my case, but in this case it was several weeks with no response so I figured maybe she was on a vacation. I was quite taken back when I found out that she had left the practice as I had just saw her a week prior to Christmas. . I never heard from her and I was pretty close to her as a patient and she knew so much about me and my medical and health needs. She helped me profoundly and I was absolutely grieved to see her go. It has been difficult to find a doctor like her. I have several conditions and a rare disease. She did not hesitate with unconventional and traditional approaches, and to listen to the patient and their needs as well as how they were feeling, to together come up with the solution that would alleviate the issues as well as provide hope for getting on a good path to overall health and well being and move forward to see what will work optimally for each of unique case. It is now April 2026 and I still am looking for a doctor that is even somewhat what Deborah Layton was.

Deborah Layton has been a Godsend to me. She cares about her patients, is quick to answer messages…read moreand questions, and knows and supports HRT for women. She is also pro-holistic but still has a great knowledge about, and for the most part, supports western medicine. She is an excellent communicator and quick to address your needs . She doesn't hesitate to offer referrals when needed. All that to say that I love this doctor and Rancho Medical Group. I was very scared when I found out my other doctor stopped taking my medical insurance, but God had another plan and I am so glad that this happened the way that it did otherwise I would not have been introduced to this clinic, nor Dr. Deborah Layton.

Well, my primary care physician referred me to Dr. Park, I'm a type 1 diabetic on an insulin pump…read more I called Dr. Park's office, and her office girl was extremely rude, didn't care at all, and blew me off. They are from a corporation called "United physicians". Thunder and off shore out sourced call center in the Philippines, and they don't give a damn about a patient at all. Stay away from any doctor with "United Physicians", just to save a few bucks, they take jobs away from Americans and send those jobs to the Philippines.

Unfortunately due to Evan's rude customer service & being no help I never got to meet Dr Park for a…read moreactual appointment however if these are the type of employees they have working for The United Medical Doctors Corporation I have no desire to get established. I've waited literally all year since the beginning of January 2023 to be seen and I finally had a appointment today but was informed within less than 24 hrs prior to my appointment that it had been cancelled due to my authorization expiring. Not only was I informed at 4:56pm (and they close at 5pm) but I was told my appointment was cancelled. Not even offering me time to get an extension or a new Authorization. I did my own research and contacted my PCP and insurance to push the auth through (they did and got me a new auth) all for nothing. Evan called my cell left a voicemail saying I can come to the appointment after he had canceled it but I need to get there ASAP. Well I had made arrangements to leave work in plenty of time to make this appointment but when he originally canceled it I didn't bother. My insurance called me to say they had Even on the other line and wanted to 3 way him in I agreed. Evan said they would not accommodate me and I would be too late he than began to yell at me and say I missed a appointment with them just going back and forth. I was so upset I almost drove down to the office to see if he would talk to me like that in person but GOD!!! That's-all I can say. Meanwhile they use virtual health assistants on a different time zone in a different country and it's extremely difficult to communicate with them let alone do something simple like get them to answer the phones. This review is based on Evan and Evan alone. He really must not enjoy what he does for a living and it clearly shows. Management needs to read the google reviews and step it up.

I have been going to Dr. Hoyt since Feb 2025. I was diagnosed with autoimmune (Sjogrens and…read moreHashimoto's) and I was MISERABLE. I had no energy. I was relying on coffee throughout the day to keep myself going. At night I would toss and turn, never getting restful sleep. I was desperate for it. I had almost constant body aches, and if I did anything physical I "paid" for it in joint and muscle pain for days after. I didn't want to go to the doctor and be put on a new medication. I needed a solution to the root of my pain, not a bandaid. I sought out a functional doctor in my area and found Dr. Hoyt and his wonderful staff. On my initial visit I learned that I was full of inflammation, and the next visit it was all confirmed with my blood test results. In two weeks of following his plan I got my sleep back. In a month I no longer had chronic joint pain issues. In the 6 months I lost 44 lbs and regained my health! I have changed my nutrition and now respect how my body can heal itself. I am feeling so great now - I can't thank Dr. Hoyt enough. My insurance did not cover it - but what I gained was worth every penny.

I am sorry that I did not mention Paula's nurse, Michelle!!! She is also a very positive credit to…read morethe Kaiser administration! Very professional also and she presents a very personal care for Paula's patients!!!! Ron Kington