Dr Alisha's program has helped me so much. It has been a month so far and my progress is amazing…read more Well worth it!! Everyone part of the program from Lynn to Coach Misty have been so helpful and have made it very easy to stick with the program.

Dr. Alicia has truly been life-changing for me. I had been living with chronic pain for years, and…read morewithout her help I honestly believe I would still be stuck on my back in constant discomfort. She took the time to listen, understand what I was going through, and treat the root cause rather than just the symptoms. Thanks to her care, my pain has been significantly relieved and my quality of life has improved more than I thought possible. I am beyond grateful for her knowledge, compassion, and dedication. I highly recommend Dr. Alicia to anyone who has been suffering and feels like they've tried everything.

I just got home from my first visit to Dr. Jou's office and I have never felt so compelled to write…read morea review and post it ASAP. Yesterday, I called Dr. Jou's office and, unlike the other three endocrinologist offices I called, his front office was extremely warm and welcoming over the phone. I felt it was a great start, but contained my enthusiasm for the time being because I have been disappointed down the road so many times before. Fast forward to today's appointment and the front office staff was just as friendly and accommodating in person. They respected the appointment time and got me back to a room not a minute later than scheduled. The nurse who started off my visit couldn't have been kinder and she even checked in with me while Dr. Jou was finishing up with another patient. When Dr. Jou entered the room, I immediately got great vibes from him and noticed his way of letting the patient talk and truly listening to what is being said. He allowed me to fully express how I was feeling, symptoms I've noticed, and never cut me off. He also entered everything I was telling him directly into his tablet. He was thorough in explaining my test results, options for treatment, and timelines. He did not rush anything and had back up plans for every scenario that were clearly well thought out. I honestly don't think I can say that I've ever visited a doctor who I walked out of their office without the regret of not having been given the opportunity to say something about my situation until now. Even on the 45 minute drive back home from his office, I couldn't think of anything that he didn't cover or allow me the time and opportunity to explain or ask. To add a shred of credibility to my words, I would like to say that my father is a (recently retired) cardiologist who had his own practice in North Hollywood. I spent countless hours with him there from the age of 5 years old through my late teens. Therefore, I know a bit about how difficult it can be to ensure your front office staff, the doctor, and the rest of the overall patient experience are all simultaneously performing at an optimal level. Somehow, Dr. Jou's office pulls off that seemingly impossible feat beautifully. In closing, health struggles can be very scary and stranger, friend, or family, I don't want anybody to ever have a poor experience with a medical office during such a vulnerable and stressful time in their life. Therefore, I sincerely hope that you strongly consider choosing Dr. Jou as your first option if you are in need of an endocrinologist. Wishing you the best of health and the best of life.

Excellent care, quality is utmost professionalism, and office visits are always pleasant and…read moreexceptional well treated by Dr. Jou.

I am currently in Prednisone withdrawal because of this practice. He gives me different directions…read moreaf each appointment. My last visit, with my husband present, he said to call him after I see my hepatologist and he'd write me an updated RX. I did as instructed. For a week. Calls. Messages. Emails via the patient portal. No communication. Zero reply. I finally got his MA who read me his chart notes refusing my refill. Ive been on this med for almost 20 years. Nevermind the call center being anywhere but local and representatives having no training offering advice and dosages. My General Practitioner can't even reach his office.

Garbage. The worst customer service ever. No one answers their phone. I ended up going with…read moreScripps. Much better service.

Well, my primary care physician referred me to Dr. Park, I'm a type 1 diabetic on an insulin pump…read more I called Dr. Park's office, and her office girl was extremely rude, didn't care at all, and blew me off. They are from a corporation called "United physicians". Thunder and off shore out sourced call center in the Philippines, and they don't give a damn about a patient at all. Stay away from any doctor with "United Physicians", just to save a few bucks, they take jobs away from Americans and send those jobs to the Philippines.

Unfortunately due to Evan's rude customer service & being no help I never got to meet Dr Park for a…read moreactual appointment however if these are the type of employees they have working for The United Medical Doctors Corporation I have no desire to get established. I've waited literally all year since the beginning of January 2023 to be seen and I finally had a appointment today but was informed within less than 24 hrs prior to my appointment that it had been cancelled due to my authorization expiring. Not only was I informed at 4:56pm (and they close at 5pm) but I was told my appointment was cancelled. Not even offering me time to get an extension or a new Authorization. I did my own research and contacted my PCP and insurance to push the auth through (they did and got me a new auth) all for nothing. Evan called my cell left a voicemail saying I can come to the appointment after he had canceled it but I need to get there ASAP. Well I had made arrangements to leave work in plenty of time to make this appointment but when he originally canceled it I didn't bother. My insurance called me to say they had Even on the other line and wanted to 3 way him in I agreed. Evan said they would not accommodate me and I would be too late he than began to yell at me and say I missed a appointment with them just going back and forth. I was so upset I almost drove down to the office to see if he would talk to me like that in person but GOD!!! That's-all I can say. Meanwhile they use virtual health assistants on a different time zone in a different country and it's extremely difficult to communicate with them let alone do something simple like get them to answer the phones. This review is based on Evan and Evan alone. He really must not enjoy what he does for a living and it clearly shows. Management needs to read the google reviews and step it up.

I have been going to Dr. Hoyt since Feb 2025. I was diagnosed with autoimmune (Sjogrens and…read moreHashimoto's) and I was MISERABLE. I had no energy. I was relying on coffee throughout the day to keep myself going. At night I would toss and turn, never getting restful sleep. I was desperate for it. I had almost constant body aches, and if I did anything physical I "paid" for it in joint and muscle pain for days after. I didn't want to go to the doctor and be put on a new medication. I needed a solution to the root of my pain, not a bandaid. I sought out a functional doctor in my area and found Dr. Hoyt and his wonderful staff. On my initial visit I learned that I was full of inflammation, and the next visit it was all confirmed with my blood test results. In two weeks of following his plan I got my sleep back. In a month I no longer had chronic joint pain issues. In the 6 months I lost 44 lbs and regained my health! I have changed my nutrition and now respect how my body can heal itself. I am feeling so great now - I can't thank Dr. Hoyt enough. My insurance did not cover it - but what I gained was worth every penny.

I am sorry that I did not mention Paula's nurse, Michelle!!! She is also a very positive credit to…read morethe Kaiser administration! Very professional also and she presents a very personal care for Paula's patients!!!! Ron Kington

Parking in front of the office is tight! It's one way only. But there's plenty of parking on the…read morestreet. There's plenty of staff here. I would say they're doing their job but that's about it. The lobby itself is clean and there were plenty of seats. The office has several doctors so it's surprising how few people there were. I didn't wait too long. The medical assistant who brought me back was OK. I came in to see Dr Pleskow- Weismann the allergist today. She has very limited hours but she's practically the only allergist in the area! She was great. She was not rushed. She took her time. I felt she was knowledgeable and am confident in her care.

My elderly Mother went to Tri Valley for almost 20 years and I was so impressed with the Medical…read moreGroup over the years of attending medical appointments with my Mother, I immediately selected them for my Primary Care when I went on Medicare. I have had interactions with several medical staff over the years - Joe Dematia, Physician Asst. is wonderful and of course Dr. Nguyen is outstanding! The staff is always responsive and professional. I appreciate they are not reluctant to refer a medical issue to a Specialist and order labs, x-rays and scans! SO HAPPY with this group and specifically the Date Street Office! Love they take initiative to call if you are overdue for a 6-month routine check up.

Dr Lundquist is the most caring and compassionate well versed MD in Temecula. He truly listens and…read moretakes pride in customizing his approach specifically to each patient. He's thoughtful and understanding as are his other staff members! This office is for people who take pride in their health overall and are committed to taking proactive measures to improve their health. Dr L is truly a 10/10!!

I was referred here by my healthcare plan and though I have a zero co-pay, when I called the office…read morethey said anyone who saw him had to pay a $99 a month membership fee. So I contacted United Healthcare and they confirmed that this is against their policy because he has a contract with them.

Friday, 10-10-2025: Once again I opted to visit with Dr. Joo in person instead of over the phone…read moresince she is my favorite doctor. I was here to discuss the results of my current blood test. Both she and I were happy that it yielded signs of major improvement. Due to Dr. Joo's absolute & diligent care and expertise I have lost over 40 lbs & other areas displayed a remarkable move in the right direction. The only downside was my cholesterol remains high. I cannot tolerate statins so she suggested Repatha, which Tricare approved. I love engaging in discourse with her because she's so attentive and so interesting. I owe her so much for helping me improve my health. Good healthcare is a true collaborative process and I'm grateful to her for the milestones we have achieved. She is a consummate professional who is also so warm & caring! These are qualities of a superb doctor. Ignore the horrendous reviews and give her an honest, fair chance. You will be happy you did! Thank you so much Dr. Joo!

Wow. Just saw Dr Joo's response to my review. Before my appointment, I called her office and asked…read morewhat should I bring with for a first osteoporosis consultation. The receptionist said they take care of the records. Then at the appointment Dr Joo told me I should have brought all my records in a file. I need to reschedule. Second appointment I am prescribed w medication for osteoporosis. Turns out these meds are blood pressure lowering, apparently the doctor didn't read my file, that I am already taking blood pressure medication. After 2 weeks of unpleasant low blood pressure symptoms my PCP saw what the problem was. I asked Dr Joo not to charge me for the additional appointment since I was misinformed by her receptionist. This is why Dr Joo is making all these rude comments on my refusal to pay for 2 appointments. Apparently this office is too basic to subscribe to the medical records services, plus incompetent staff makes the whole records process a bigger pain than it should be. Since then I have found excellent, professional care. If you have to, see an endocrinologist in other parts of the state through telemedicine, there are really great ones. It's hard enough to come down with a serious medical condition, no need to be put through this abuse by an arrogant and greedy doctor who really should go on psychiatric retirement sadly.

Deborah Layton was the best doctor I ever had in my 57 years on this earth . I saw her regularly at…read moreRancho Medical Group in Temecula. She was a great communicator and NP. Very knowledgeable and willing to listen. One day I messaged her, right after Christmas 2025. She usually gets right back to her patients, at least in my case, but in this case it was several weeks with no response so I figured maybe she was on a vacation. I was quite taken back when I found out that she had left the practice as I had just saw her a week prior to Christmas. . I never heard from her and I was pretty close to her as a patient and she knew so much about me and my medical and health needs. She helped me profoundly and I was absolutely grieved to see her go. It has been difficult to find a doctor like her. I have several conditions and a rare disease. She did not hesitate with unconventional and traditional approaches, and to listen to the patient and their needs as well as how they were feeling, to together come up with the solution that would alleviate the issues as well as provide hope for getting on a good path to overall health and well being and move forward to see what will work optimally for each of unique case. It is now April 2026 and I still am looking for a doctor that is even somewhat what Deborah Layton was.

Deborah Layton has been a Godsend to me. She cares about her patients, is quick to answer messages…read moreand questions, and knows and supports HRT for women. She is also pro-holistic but still has a great knowledge about, and for the most part, supports western medicine. She is an excellent communicator and quick to address your needs . She doesn't hesitate to offer referrals when needed. All that to say that I love this doctor and Rancho Medical Group. I was very scared when I found out my other doctor stopped taking my medical insurance, but God had another plan and I am so glad that this happened the way that it did otherwise I would not have been introduced to this clinic, nor Dr. Deborah Layton.

I'm a long time fan of the medical esthetics services at Cassone Wellness. Changing estheticians…read morefrom Kelly to Stephanie made me nervous at first but I had nothing to worry about. Stephanie is just as masterful! I continue to get the same amazing treatments to keep me looking my best. Put yourself in Stephanie's hands and you won't be sorry.

My experience with Dr. Cassone was not so great. He did not do blood tests, he went based off my…read moresymptoms I told him, took a picture of my tongue and thinks he knows what you're dealing with just based off symptoms. I'm sure every patient is different and will do blood tests for the more severe or something he can't solve but with me he didn't. I got a vibe in he takes too much pride and not having to do blood tests for most of his patients. I am also very observant when I was with him the few times of his professional behavior, he's smart, professional and gives off a fake professional caring vibe all the way till almost the end of our meeting, time was up and he did it twice, I was still asking questions and he gave that look to me like hurry up I have to get to my next patient and I watched his eyes wonder to the direction of the other room with a slight irritation. Did this twice, I'm sure Kelly will put in her own two cents. I did not FEEL heard, every time I wrote Kelly telling her of my ailments and it's getting worse, I mean worse I was experiencing symptoms of burping over EVERYTHING, even water and it was scaring me, my liver area was hurting as well and I couldn't sleep because of all the burping. Every time I wrote Kelly at first she seemed attentive in the beginning but eventually she just started saying it hasn't been that long you just started taking your supplements, give it some time, you're just experiencing detox symptoms. Okay so I tried but my intuition was telling me NO this is something more, it's doesn't FEEL right. My final straw with them was when I messaged Kelly telling her my symptoms and she just said go to nearest hospital and report back to us what they say if anything comes up. I'm also in AZ when I was seeing Dr. Cassone so I couldn't visit him but still the fact that I felt like they didn't care and were worried more about $$$ because it cost to see him each time, not once did she ever reach out or ask or say dr. Cassone would like to talk about your symptoms. Plus going to then is the whole reason why I'm not going to regular doctor and here they are just pointing me in a direction to go somewhere else. Those doctors would just prescribe antibiotics and send me on their way. That was my last straw so I never followed up and they lost my business, not that they care because another one always shows up to replace the $$$. I found a new holistic doctor here in AZ, she's amazing and I was so relieved that she wanted to do blood tests after our first meeting. I felt heard by Dr. Karleen, I found out through my blood tests, I'm dealing with candida overgrowth, pcos, low vitamin D and she had me do blood food allergy test. With Dr. Cassones paleo food plan to follow, it wasn't working for me and it's hard to tell which foods I should eat or not, I wasn't so sure whether it was a detox symptom or food allergy, I was never 100% sure and it was making me scared to eat anything. When I did the food blood test with Dr. Karleen, it gave me relief and helped narrow down as to what foods I need to avoid: all dairy, gluten, wheat, egg whites, avocado, ginger, and pineapple. I was eating most of these foods on Dr. Cassones paleo food plan because he said follow this. I knew it wasn't working for my body. Dr. Karleen's supplements are very potent, everything of what she has me taking, I love her probiotics, very powerful. I also liked how I'm able to call Dr. Karleen on the phone, she gave me 45 minutes of her time when I had some concerns when I first started her regime, she answered all my questions and again like I keep saying, FELT HEARD, you can't even call up Dr. Cassone for a quick phone conversation, everything is done through email communication with Kelly, which gets annoying because she didn't always get back to me. I also bought an at home infrared sauna, that has helped heal my gut immensely(look it up, infrared sauna and healing leaky gut), the warts on my hands are gone, my tongue is finally back to bright red, eczema patches on my skin are gone and no longer have burping. I still try to watch what I eat but I am able to eat more easily without any symptoms. (I first started going to Dr. Cassone when I was still living in Murrieta, then I moved to AZ)