Staff are friendly and do great work but the wait times are insulting. I have waited for up to…read more45mins for my treatment - no apology, nothing. I find it infuriating when I get a reminder that if I cancel within 24hrs I can get charged but they make clients wait between 15-20min each time. Honestly, I don't think it's worth it anymore.

I'm all about trying new things right now, and deciding to see what all the fuss is about bikini…read morewaxes, I decided to break with the au naturel and test my pain threshold. I figure... I made it through 2 tattoos, I should do fine. Fortunately, I had Alana here (hope I spelled it correctly!), and she was fantastic! Super encouraging, warm, and understanding if this newbie. I was surprised at how little it hurt. I mean...it's not pleasant having your cooch groomed, but I was expecting to be like Steve Carell in The 40-Year Old Virgin. Nope! Aced it! It's out almost before you have a chance to react. I spent around $50 for the French variety with tip, and definitely plan on coming back for more services.

I won't ever walk through these doors again, so if you're thinking of going prepared yourself. I…read moremade an appointment and the lady upfront was so rude and judgmental, that I just left crying. I can take a lot but when you book an appointment for a consolation and you're judged by the lady upfront, with her even saying I'll probably need another procedure or two "the way things look to her" on-top of the one I was just getting a consolation for just wasnt need and was exceptionally rude. My friend who came with me was beyond shocked when she heard her say all that she did. Now I'm not a smoker/drinker or anything, and I know my face doesnt need that much done to it (it's just showing my age is all) and I thought I'd treat myself to a little pick me up. So I don't understand why insulting a possible future client before they even meet the doctor is in anyway beneficial. I was quite genuinely hurt by her comments, I told her that and she replied with "It's not my fault you're so thin skinned" That was really all it took, my friend stood up and escorted me out of there immediately. She told me I didn't deserve to be in tears by some rude receptionist, and looking back now I'm so happy she did what she did. So although I can't comment on how well their treatment works, I can tell you first hand how they run their business. I ask that if you're looking for a procedure that they're offering here, please go look somewhere else. No one should have to go through what I did, people dont deserve to leave their office crying. This business needs to really step up their game, and maybe clean house and hire a new receptionist. After posting my experience on Facebook I had a friend comment that they'd also been insulted by the same person - so it's not only me who's had a similar experience here.

I purchased a Living Social coupon (sort of like Groupon) for Divine Interventions which had a deal…read morefor 6 laser hair removal treatments for $99. That is by far the best deal I've seen on any site like that since I've been signed up for 6 months. They even let you choose from a number of hair removal sites, I chose underarms. Since I had never had anything like this done before, when I called to make an appointment they told me I needed to have a consultation done first (it was free) to have a test patch done in case of a bad reaction. Thankfully I wasn't allergic! I've gone there 3 out of 6 times so far and although it's a bit irritating (you can't expect a process like that to be painless), I'm always in and out in under 10 minutes. I never have to wait, even when I show up early. The technician is always professional, and the staff are always friendly. I'm from downtown Edmonton and I'd be willing to continue making the drive to Sherwood Park, even without a Living Social coupon. Even if I don't have the chance to get a sweet deal on laser hair removal from there again, I'd most likely go back when I'm ready to get other areas lasered.

This is the only place I will ever get lash extensions. they actually care about your lash health…read more I have also had lash lift and tints here before and they're just the best. The new studio is so beautiful and has PRIVATE service rooms.

Have had my brows wax and tinted as well as a lift and tint done. Colour was great on the brows and…read moreshape was perfect. The lift and tint was very well done, quick and lasted over 6 weeks. My technician was friendly and the shop was beautiful and clean.

Daisy is my girl, she gave me back my eyebrows that I waxed off when I was in my 20's. Yes I was a…read more90's girl with the thin eyebrow and all. Now everyone compliments me on how great my eyebrows look so nature. Even my best friend who does not give out compliments about make-up or looks says I look great with eyebrows again and is NOW thinking about having it done too. My daughter had micro-blading done(somewhere else) and wished she had had Daisy do hers. Over all Daisy is wonderful, friendly and takes the time to do her work. The permement make-up she did for me boasted my confidence, love you Daisy!!!

Friendly staff. Lots of services. Pricy…read more I've known about external affairs for a very long time as I frequent tons of spas. I won a giveaway and was able to try the services. I had my facial consult which was neat because they took photos to see problem areas on my skin. I found the consult to not be so helpful. I was recommended things that other spas would refuse to do to my skin because it was too harsh. I'm super careful and knowledgeable about different treatments so this kind of sent off a red flag for me. They really only recommended treatments which they had the machines for which was pretty limited from what I am accustomed to from going to medical spas. I also was actually taken back by the prices as they were alot more than other places I've been to. Hence probably why I never tried them before. Anyways...I ended up being model for a hydra facial Deluxe for $235 and got 50% off my treatment. The tech was actually new and I felt like she didn't give me a proper treatment because I could feel that she had missed some areas and didn't focus on my problematic areas (nose and chin). Luckily I was using a gift card and got a discount for the treatment. But if I had paid full price I would definitely have been disappointed. Overall. They have good options available for treatments and plenty of products which I am yet to try. And maybe I'll come back for one of their specials. But my skin didn't feel or look as glorious as it typically did compared to getting a $235 treatment elsewhere. So I'm not sure I can justify the full price from this experience. It was overall a positive experience but a few things were off for me. I am a spa addict and I have extremely high expectations of going to a spa for treatments so take this with a grain of salt.

I came here during covid for a stubborn blemish. Since that initial visit I have gotten laser hair…read morereduction, had a birth mark layered away and regularly get my Botox for migraines. I was so impressed I have since become a regular client in St. Albert for my waxing and facials.

Great experience at True Balance! Special shout out to Marlee! She's my go to cosmetic injector. I…read morealways get the absolute best results! I took my friend with her as well and she was thrilled with the results! Also, they carry amazing products and they're so knowledgeable. They'll explain to you exactly what they're meant for, how to use them and what to pair it with for best results. This place is a 5 out of 5 for me!

I waited a bit before writing this review because I was honestly blown away by the service alone,…read moreand if I had written a review based only on how I was treated, it wouldn't have felt complete. That said, I do want to start by saying the knowledge and professionalism of the staff during both of my visits was phenomenal. My first experience was with Claudia for IPL. She walked me through everything -- what I would feel, what to expect, and even why she was adjusting certain settings on the machine. The treatment was clearly personalized for me. Her aftercare suggestions were fantastic, and although I knew the results would take time, it's only been about 1.5 months since my session and people have already started asking if I've had Botox or fillers. (The answer is yes, just not in the places you're raving about ;) ) Which leads me to my next review for Sona. Once again, extremely professional and knowledgeable. She performed a couple types of injections for me, and I truly appreciated that she respected my request to keep everything looking natural. She explained the process thoroughly and set clear expectations for the treatment. As someone who works in a branch of healthcare, that could appreciate hearing her the thought process. There was a purpose to every push of the plunger -- and I'm honestly in awe of the results. As we age, there are things that can sometimes get us down. It might be losing something that once felt like part of our identity, or just having one of those moments where you look in the mirror after prioritizing life for so long and think, "wtf!?" The services I received weren't about turning back time -- they were simply about feeling a little better about its effects. Thank you for being informative rather than sales-driven. Thank you for listening when I said "natural." Thank you for not taking a cookie-cutter approach. To both of you -- truly, the results are amazing. So much so that it's taking a lot of willpower not to book aaaaall the treatments offered at Etanda!

Came and seen Jasmine for a lip flip! She was so welcoming, friendly and knowledgeable! Thank you…read morefor the best experience and making me so comfortable! 5/5 will be booking with her again!

I don't want to go back ever. I requested that the camera's in the room be reviewed but never had a…read morecall back. This was at the Sherwood park location.

Wow I would give 0 stars if possible the extreme disappointment with the eyelashes I purchased and…read morethe service of applying the lashes from your company. I received them on Wednesday, and by Friday, the day of my wedding, the lashes on my left eye had shed significantly. By Sunday, there were no lashes left on either eye. I am very dissatisfied with the quality and the workmanship applying of this product and would not recommend it. I was told that you would fix the issue, but a refund was not offered, even though I was left without lashes for my nephew's wedding. I believe this demonstrates that your company does not stand by its product or by the workmanship of its staff. I stated I did not want them redone but I wanted to come in and show them the lack of lashes she refused. I urge potential buyers to beware when considering purchases from your company. Customer service 0 product 0 service 0 Avoid Lash up Edmonton

I will never go back here... very dissatisfied and a lot of money down the drain…read more The Botox did not even last a month so I agree with other clients that it's watered down and not worth the money

For decades I have been suffering from Migraines. I was quite scared to have Botox in my head and…read moreneck, but Cosmedics is professional, friendly and efficient. It has been 3 weeks since my initial treatment, and with the major thunderstorm's we've had, I'm happy to say not one migraine. To be pain free is an amazing feeling & to be not terrified when the next one could be coming. If you suffer from migraines, book yourself a consult to see if you qualify.