I called to the office today to ask a question about a doctor's visit. The person responded was…read moresuper rude, told I don't understand you and hung up on me.

I had a very great experience with dr Novak. He's very kind and accommodating. Very knowledgeable…read moreand wait time was short.

I fell at work and suffered an injury and was sent to MidAmerica Orthopedics in Palos Hills. I had…read moreto see two specialists, one for my hand and wrist and another for my hip. The day after the fall I was experiencing pain in my shoulder, wrist, and hip and groin area. The doctor I saw for my hand and wrist provided an order for occupational therapy, which has worked wonders for improving my wrist mobility. I later had a CT scan and was seen by Dr. Kevin Lindsay-Rivera and PA Alexandrea Bosen. During that visit we reviewed the CT scan and Dr. Lindsay-Rivera explained the different types of tears and possibilities that could be causing my pain. During that same visit I informed both Dr. Kevin Lindsay-Rivera and PA Alexandrea Bosen about all of the areas where I was experiencing pain. Dr. Lindsay-Rivera performed a physical exam and when he moved my right leg inward I felt a sharp pain. He stopped the exam and suggested getting an MRI to see if there was a tear or anything further going on. At that point PA Bosen stated that she would clear me to return to work. I explained again that I was still in pain. Her response felt very condescending, as if I was trying to stay off work rather than explaining that I was genuinely in pain. The visit ended with her saying that we would schedule a follow up appointment on March 5, 2026 and re evaluate then. I had the MRI completed at an outside imaging facility because workers compensation only covers certain locations. On March 5, 2026 at 8:00 a.m. I arrived for my appointment with the MRI disc. The staff took the disc and then realized that the imaging center had not sent over the written report. Because of that, I was not seen and I was not evaluated. I explained that my pain had actually gotten worse. Once again I felt dismissed and was told they would contact me with their findings. I called multiple times to get an update because I needed to report back to my job with the results. I eventually spoke with PA Bosen and again I felt dismissed when I explained the situation. She became defensive and said, "From an orthopedic point, you are okay to return to work. We understand that you are in pain but we cannot help you with that." I explained that saying I was clear to return to work would make my employer believe I had been fully evaluated and found to be fine. The next day, March 6, I went back to the office to get a work note because I had been dismissed the day before without an exam or even a proper conversation. I was told that Dr. Lindsay-Rivera was out of the office and that I could not get a note because his documentation had not yet been finalized. I then spoke with the workers compensation coordinator, Cris Garcia. She told me she would take care of it on Monday, March 9, when the doctor returned to the office. Monday passed with no update. On Tuesday morning around 9:30 a.m. I called again and was told that the doctor had not responded to her the day before. Later that afternoon, around 4:00 p.m., my job called and informed me that I had been released back to work and was advised to follow up with my primary care physician because the injury supposedly did not appear to be related to the fall. They even suggested it might be something internal such as ovarian pain or appendicitis. At that point I felt completely ignored and made to feel like a liar. Last week I had my annual appointment with my primary care physician and explained the fall and the pain I have been experiencing. Her response was, "That sounds like a groin strain or a hip joint injury. Did they give you a referral to a sports medicine doctor or physical therapy?" I told her no and that they were simply trying to release me back to work. She then asked, "Even though you are still experiencing pain?" My primary care physician knows my medical history and did not jump to conclusions about appendicitis or ovarian pain. In all my years of seeking medical care, this is the first time I have ever felt dismissed and possibly biased against by medical professionals. I truly hate that I still have to return there to see the hand specialist. I do not want to walk through the doors of that facility again. I ultimately had to advocate for myself with my employer and request a second opinion. That is something I should not have had to do if the providers had simply listened to me as a patient.

Poor customer service...just needed an MRI. They told me to fax the order...of course they didn't…read morereceive it. I have a good insurance plan, which doesn't require pre-auth. Mid-America says they still need it in writing from UHC. Um, okay...I'm sure someone at UHC will get right on that just for you. Thanks for waisting my time MidAmerican. I went elsewhere an got an appointment immediately and was able to text them photos of the order and my insurance card. That's how it should be.

I had a very bad experience when I went in for my preventive care physical, Dr Dlugopolski entered…read moreon my medical record that I came in for heart palpitations and help with allergies from pollen. I do not have either of thes. I asked if it was dangerous if my heart rate went up to 160 when I worked out. She told me that it was fine and that because I was working out often that my heart was getting stronger. I have since found out that this information is not correct. My insurance pays for a preventive physical, but because of what she entered, they coded it as an office visit. Dr. Dlugopolski suggested that I come in for another physical, but not to ask any questions and then it would be covered. I would rather find a competent Doctor instead.

Great !!Doctors !! This place is clean and they take the time to check you really well. The wait…read moretime to be taken to a room was like 5 to 8 mintues. I felt good going there also the ladies at the front desk are very nice they treat all nicely. I have decided to switch to this advocate location :).

I am a patient of Dr. O, and she is truly amazing. She always listens, takes the time to fully…read moreunderstand the issues, and never jumps to conclusions. I've never had a doctor who genuinely hears me out the way she does. She makes me feel well cared for every time. The office staff has also been wonderful. They are consistently sweet, helpful, and flexible with my schedule. They always go above and beyond to educate me and make the entire experience smooth and comfortable.

I am so very happy that I have found a caring and knowledgeable doctor...I would recommend…read moreDr.Margaret Oswecimsk to everyone and her husband Dr.Paul is wonderful also...They really listen to you and care very warm..Would love to see her staff a little more warm and friendly..

Been going here for the past number of years great doctors great staff. They have their own lab…read morewhere you can get blood work done with no hassle appointments are available.

Worst service ever!! Had an issue with my insurance and…read morethey basically don't give you any explanation their personnel is very unprofessional and rude.

Terrific doctor. Works at Lawn Medical Center. Very thorough, caring, and intelligent. Highly…read morerecommended.

I had a great experience at this urgent care. From the moment I walked in, Olivia at the front desk…read morewas incredibly nice, welcoming, and helpful. She made the check-in process smooth and stress-free, which really matters when you're not feeling well. The rest of the staff was professional and efficient too. I really appreciated the kindness and would definitely recommend this location.

I had a wonderful experience. The staff was friendly, especially Olivia, and I felt at ease. The…read moredoctor addressed all of my questions. I would certainly return for any urgent care requirements.

Go anywhere but here..Very long wait time and very poor care..Was here because of spider bite near…read moremy lower lip that became very swollen and painful needed antibiotics. .Dr said I will send over thru the computer a prescription for an antibiotic left there to pick up the medication which was around 8:45 pm and wad told no prescription came thru true to call the office to find out what happened to my medication and yes you guessed it they closed at 9:00 and I could not get my much needed medication and do you know why because the Doctor never hit the send button on the computer and when I called to compkain they never said sorry but managed to charge me 135.00 for that..So please go anywhere else....

Feels like home. Everyone is so welcoming and friendly. Dr. Miller is very detailed and "Nosey" as…read moreshe would say, because she goes in to great details with performing ultrasounds, taking pictures, getting blood work, & testing to make sure she isn't just prescribing meds for a quick fix. But resolving the issue. I'm so thankful for her.

I loved Dr. Miller since my 1st time in her doctors office. She explained every procedure in detail…read moreand how it'd be resolved. She extremely nice well versed and know what's going on. I can't wait to continue my journey with her.