Ordered and had windows measured for bedroom shades. Paid in full and setup an installation date…read morebut instead of sending an installer they sent someone to measure the windows. Tried calling the store several times and also the main number but didn't have any success as no one answered. Finally got thru to someone at the store who said she contacted the installation department but still no response for a new install date. Very disappointed and very poor customer service.

Update on several earlier post reviews on 20'' remote blind not working. The blind is in a set of…read morefive for bay window. It's now going on four months for them trying to fix it. Now they say it needs a motor. It's been in factory for repair three times. Installers have been to my house for a total of over 8 hours. One day I waited 4 hours only to hear there not coming. So now they send service manager here and he promises it would be fixed Friday or Monday two weeks ago. Still waiting and no one calls to update me. They really don't care and if you don't visit there Bayshore store you will just be forgotten. Horrible customer service. I will continue to update and have a strong feeling i will be posting bad reviews for quite a long time. All the time I've wasted on a 20'' blind they can't fix...........stay far away from blinds to go !!!!!!

Joy and her team are great! We recently used them for our new Hunter Douglas window shades for our…read morebedrooms. Everything came out great!! I plan on working with Joy again for future projects. Thanks so much for your advice, expertise and overall professionalism. I highly recommend The Shade Shop!

DO NOT SHOP HERE! I am not one that typically posts reviews, but this place is an absolute mess. My…read morewife and I requested two skylight shades to be installed/ordered as this is well out of my scope of handyman expertise. The owner Joy originally sent her son to measure/give a written estimate and we shortly after arranged to drop off a deposit and have items ordered. Late evening the day before our scheduled drop off, we were called stating that they were increasing the price as the son had provided a bad quote. After arriving to the store and questioning this we were also told while they were happy to take the deposit that they were no longer sure they could do the job and would have to send a more senior person back to evaluate. When they came back, almost a week later, the actual installer had to remeasure, as the owner's son had measured improperly as well, but said the job was of course doable. At that time the team seemed apologetic for the inconvenience and told us that if we trusted them they would make it right. As such, we decided as we had already invested the time to give the deposit and we were told they would be ready 4 weeks later for install. 2 weeks after, my wife called for an update and we were informed the shades shipped and due in the next day or two, but that since it was their busy season would not be able to schedule install until several weeks later (~5 week since ordering). 1 week prior to install we get a message saying they have to push back the date of install because the blinds weren't actually in/never even shipped. When talking to her son, he blamed a long term employee that "doesn't know how to use the computer" and when talking to Joy the owner, she states the person who originally told us everything was in while admittedly incompetent had worked their forever and allows it cause she is a loyal person. She then verbally berated me over the phone for making them upset! Do yourself a favor and go to a real store. These folks lie, continually change their story and misled us, particularly after taking our money. This experience has been nothing but a headache and a waste of our time.

Just had my screen repaired by Kathy Came to my house and…read morerepaired it. She knowes what she's doing great price grate job. I would recomend her to all. Thanks again Kathy

Kathy is phenomenal! I had my screen door at a hardware store for 9 days, with no repair. I took it…read moreback, brought it to Kathy and she replaced the screen for my door in 20 minutes, while I waited. Highly recommend.

had Anthony install a porch enclosure the job was very…read moresloppy and it started to fall apart I been waiting months for him to return and fix his mess as of today he's has not contacted me or attempted to fix my porch enclosure next time I see him it will be in Court

Great service, very professional and polite, quick and neat, and a decent price. I will definitely…read moreuse again.

Meredith was an absolute pleasure to work with when designing my apartment. I brought a few ideas…read moreto the table, but her expertise was evident in her ability to take loose ideas and construct a cohesive, beautiful theme. She was always attentive to my input and offered useful feedback. It truly felt collaborative, which was integral in ensuring that the home always felt authentic to my style. Meredith's vast experience and keen eye elevated my apartment to feel stylish, modern and unique. It truly made a difference to have an interior designer identify furniture, source art/furnishings and find wallpaper that meshed well with the intricacies of my space. It is a refreshing change from trying to take a showroom setup and force it into your apartment. Her attention to detail and analysis of the space was important to make sure all the pieces communicated and flowed well with each other. Her work is not only technically savvy but also a reflection of her artistic expression. I highly recommend Meredith for anyone looking to design their home with a bespoke feel and boutique-like client consideration. She is a master at making your vision come to life and offers a robust background in interior design to bring fresh ideas that you may never have thought of. She accentuates the expression of your personality through your space, while aiding in the discovery of design pieces that are timeless. Meredith will not only create a space that you will love but will provide the guidance in a process that makes your place feel like home.

From the owner: I like to offer a very personal experience to my clients and bring their visions to life while…read morebeing practical and within budget. I am a native New Yorker and worked for many years in the fashion industry. I like to keep up with current trends and new innovative designs.

I needed 6 pieces of mirror cut for a DIY window project. The mirrors came out perfect, cut exactly…read moreto the size I requested, they were extremely quick and the price was better than any other glass place I contacted. I would use them again and recommend anyone else that needs glass/mirrors.

Took a template to Aquarius to have a glass top made for a wooden liquor cabinet. I gave them a…read morepiece of Butcher paper with the top stenciled by a pencil and they were able to reproduce a perfect piece of glass based on my stencil. The front was a complex shape but the fitment came out perfect. Upon pickup, piece was carefully wrapped and ready to go. Friendly staff, pleasant to deal with. Located right on rt109, super easy to find. Will use them again in the future! Nice work!