Cornell has valuable knowledge on vintage equipment from his years of experience setting up and…read moreworking for the independent audio equipment dealers in Phoenix. Likely the service manager at the store where I bought my equipment 30 years ago. I consulted him on a problem that was stumping me (and my mid-level DIY tech skills) to determine whether to take my receiver to him. Gave me enough guidance to fix the elementary problem on my own that would have been beneath his level of skill and expertise. I am not suggesting that everyone seek repair-by-phone because this was a special case. I am sending him a check for his time.

I have all McIntosh components. Cornell has worked on several of them MCD 7008 new belt, MVP 891…read moredrawer issue, MHT 200 put in all LED's. Every time he did work for me it was done expertly and all worked perfectly-(no bringing it back with issues). Work was usually done faster than the time he quoted. He is very pleasant to work with. You don't find many like him around anymore.

I had a damaged cord that connected my LED lights in my headboard. I knew I could replace it for…read moreless than $15 on Amazon but I try to support small businesses as frequently as possible. I brought my cord in for a very minor repair and I was quoted a whopping $50!! I felt like they didn't want to do business with me because I'm a woman unless they're taking advantage of me. Pretty yucky experience for sure.

Absolutely a fantastic experience, fixed the problem. Effortlessly was generous with his time and…read moregracious would recommend this proprietor as A+ plus.

I took a new PRS guitar I had purchased at another shop in for some warranty work on a static noise…read moreissue coming through the body. I left the guitar with Guitar Gallery and the tech took my guitar off site to his own shop to troubleshoot and try to resolve the issue. After a couple weeks I called and was told he was still working on it but should have it finished soon. Finally I called and was told he was bringing it back over to the store and I could pick it up just before they closed. I picked it up and paid $65 for his time and efforts. He said the static was still present but was perhaps slightly less, and that the static could be coming from the plastic cover plates on the back of the guitar and he said he would make me new replacement covers of a different t material to see if that would alleviate the static. He said he would have them done in about a week. I brought the guitar home and discovered the vibrato trem arm was missing. I called the tech's cell the next day and he never answered or returned messages. I called the shop and they said they didn't know anything about the missing trem arm. After many many attempts I eventually gave up and just ordered a new trem arm from an online shop. I never heard from anyone again about the replacement back plate covers or my missing trem arm. I do not recommend taking a guitar to this shop for any repair. I'm out $65 for attempted repairs, and another $25 to replace the misplaced trem arm myself. Signed...Pissed in Peoria

The premier guitar shop in Arizona, hands down! Their guitar luthier, Randy is one of the best…read morethat I have come across. He takes the time to get it right! I just brought in two guitars that are very important to me. He set both of these guitars up within 3 days, and the results were beyond anything that I expected. Furthermore, I have a Les Paul that he set up probably 10 months ago, and it has held up like the day that I got it back from him. If you're looking for a group of professionals that know what they're doing, look no further!

Riley did an outstanding job repairing the damaged finish on my 2024 Suhr Modern Custom. This is a…read morevery expensive guitar, and the repair wasn't an easy one, but Riley handled it. The finish looks great now, and I have complete peace of mind knowing the repair is built to last. On top of that, Riley also performed a setup as part of the service, which was equally impressive. My guitar plays better than ever! Riley is more than just your average luthier--highly skilled, efficient, and offering great value for the quality of work. I couldn't be happier and would highly recommend Riley to anyone needing guitar repairs or setups!

They provided excellent service and were able to rebuild my guitar to just like new! Great…read moreplace!

Billy, owner of B&D Guitar Repair, genuinely wants you to have the best guitar experience possible…read more He discusses with you what type of player you are, looks at your guitar and outlines the necessary steps to get your guitar where it should be. You get put on a waiting list as his expertise is in high demand. Trust his method and ability, you will not regret it!

Billy is the man! He setup my 20 year old strat and I had no idea what I was missing out on. Neck…read moreshim, frets all polished up / leveled and the action plays like a dream. Billy has opened up a whole new world on this guitar and I cannot thank / recommend him enough!

I've known Gary for many years and he has always taken care of me when my equipment needs to be…read morerepaired. I would not hesitate to recommend him to anyone.

He was very helpful and fixed my record player in 5 minutes he knew exactly what was wrongread more

Highly recommend Matthew, a stand up guy!! I brought in a Kurzweil Forte that was in rough…read morecondition. Totally fixed it up and checked it out, good communication and patient with the fact that I left it with him a good while after he completed the work. All for a price significantly less than expected!

These guys are BUSY because they are GOOD! And very reasonably priced!…read more I had a Pioneer DJ interface that stopped working. It took some time, but they figured out the problem and got it working again! The spot is hidden behind a front row of shops. Just drive in back, plenty of parking. The dudes that work it are super cool. I even got to chat about the best Ethiopian food in town! I will be bringing my amp and synth here as well. This is now my go to tech support in PHX. Thank you Gentlemen!

Small place tucked in the corner business I Needed a…read morewarranty order and Ben the employee was so helpful and knowledgeable Ben helped me with all of my questions about my warranty and made the process so quick and easy Such a great experience

great Guys! Fixed up what I needed, cheaper than quoted! Plays Beautifully! EARAMERICAdotORG…read morethanks you!