Nothing but good things to say! They have a solid selection of stove/fireplaces, hot tubs, patio…read morefurniture and home decor. So much great and interesting items. We ordered a fireplace with installation and they provided a great list of plumbers and contractors for us to use for the gas line hook up. From start to finish they were professional. Are they expensive? Yes. It's a luxury mountain town, I get it. As I mentioned, I could browse their furnishings forever, they have so many great decor items from leather chairs, art, wind chimes and everything in between. I did notice that some prices are marked up, for example the hot tub cleaners and such. (Almost by double vs Amazon). Overall, a wonderful spot for your mountain home needs and gifts. If you are looking for a new fireplace/stove, I do not hesitate to recommend them.

We manage vacation rentals throughout the Tahoe basin and have significant experience with hot tubs…read moreand spa covers in high-altitude environments. Mountain Home Center sold two covers for the same property in Incline Village. Both failed prematurely. When we raised the issue, the company's president responded that "covers don't last long up here," that they sell "hundreds every year," and that owners should expect to replace covers every couple of years. In other words, they know these products aren't suitable for Tahoe conditions and sell them anyway. The cover sold was a residential foam-core model installed at ~7,500' elevation, exposed to high UV, snow load, and daily vacation-rental use. When it failed, the blame was shifted to "heavy use" and sanitizer levels--both completely foreseeable conditions. The problem isn't Tahoe. The problem is selling underspecified products and then disclaiming responsibility when they fail. There are heavy-duty covers available for this market. Mountain Home doesn't offer them. If you own or manage property here, proceed very carefully.

I was moving into a new apartment and was furnishing it with furniture from thrift, ND and…read moreCraigslist. I found a lot of great pieces that needed a little TLC. I was in Ace wondering thru an aisle full of paints, stains, finishes...OMG! I was about to go back to my Cave and read and YouTube for a few days when Nate walked up and asked "What's your Project?" It went on from there. He was genuinely interested in my projects. He walked me through the processes, options, basics and pitfalls. He did a sample stick that I've used routinely in the last few months. Nate is knowledgeable and passionate about his work. I highly recommend him. He's a credit to Ace.

I was visiting Northstar, and my driver side windshield wiper broke. With a big storm coming in I…read morehad to fix it, and I didn't have the right tools, so I came to Mountain hardware. Nate came up with a creative makeshift solution that got me back on the road safely. Excellent customer service!

This is the place for all your building material needs! From the moment you walk through the door,…read morethe friendly staff greets you and offers any assistance you may need with a smile. Whether you are a professional builder, or a homeowner in need of direction, the team at Truckee Tahoe lumber is there for you! They stock most every item you can think of, from hardware to lumber and specialty trims. If they don't have it, they will rush order it and assure you can get to building your project in the least amount of time possible. Their contractor sales team works hard to complete orders ahead of schedule, and the yard professionals are efficient and friendly, helping you load up and get back on the road in no time with your materials so you can get to work! They also have a design team, whose years of expertise combined with exquisite taste will make your dream home a reality, and well within your budget!Check out their door shop too. From sales to pre-hanging to direct delivery to your job site, there isn't a door shop like it in the area. This is a family run business, and it shows. After you visit one of their many branches, you'll feel like one of the team.

The best hardware/lumber business in the Tahoe area. We went in there looking for an odd-type…read more10-inch bolt of some kind my husband needed for our deck, and actually found it. We found the guys at the desk very helpful. When I asked for a particular type of large bracket, I thought the guy was messing with me when he said, "Let me take you to our Simpson room." In fact, they have the most impressive "bracket" inventory I have seen. It was, indeed, a Simpson room! Excellent! Nice people, great inventory. We are glad we found this place. We will be going back. I love finding what we need and being treated well in the process! I highly recommend this lumber/hardware place! AND IT'S LOCAL !!!

We were at the Park City Food Festival and Devlin and Emily from the Tahoe Kitchen Company were…read moreexhibiting their line of Hammer Stahl cutlery from Germany. They had a great set up, with cutting boards and food to try the knives out. After 10 minutes cutting with various demo knives, we bought a set of five. After much anticipation, our knives came in the mail about 4 weeks later. We have had them for about 3 months now, and these have become our favorite knives. The Hammer Stahl knives are nicer than any Wusthof or Zwilling knives we have bought previously. They are razor sharp, have full tangs and beautiful wood inlaid handles, and have a lovely heft and balance to them. They almost make prep a pleasure!

I can't say enough good things about working with this company and Mark, the owner. Our deck and…read morestairs were severely damaged with the snow last season. Mark restored our damaged logs on the decks, railings and staircase. He was thorough and communicated timeline and pricing very clearly. He also noticed some roof damage and arranged for a roofer to fix this for us as well while I was out of town. Overall, outstanding service and would recommend him without reservation.

Maggie answered the phone, helped us immediately. She and John came with 3 new mattresses the next…read moreday, helped us solve a bed frame problem. So impressed by the customer service and product availability. This will be my go to furniture store in Tahoe.

Giving one star for lack of customer service. My husband and I own a home right down the street…read moreand are remodeling. We wanted to purchase two lamps and discuss a couch. The two salespeople were helping other customers so we waited patiently. One of them was actively helping a customer and the other was having a personal conversation. Neither bothered to even acknowledge our presence or let us know they would be with us when they were done. We stood there awkwardly and finally just left. Their sister store Cabin Fever has a similar salesperson vibe.

I see several 1 ratings and really don't think that is fair. I have dealt with this store for 25…read moreyears. I am not a family member or part owner or anything like that. Their service is good. Billy the store manager iis always friendly and knowledgeable. I had a dryer that was failing and he provided a service number for me and they got the job done. It cost me a lot less than buying a new dryer. Small town and a small town business you can trust is good. When I need another appliance I will go there.

I hate to do this because I try to give people the benefit of the doubt. But we just had a dish…read morewasher installed by these guys that we bought from them. It is a total disaster, they broke out a bunch of brick facade, they spliced into a different outlet now our outlets don't work. They might be okay to buy something from but don't use the install guys.

Great selection of the highest quality outdoor products. We came in for a fire pit but are now…read moreinspired to get a pizza oven and some cool knives. They have a lot of things made locally and the service is excellent. We couldn't be more pleased with our experience, the selection and the service.

I was very impressed with the high quality BBQ selection and outdoor kitchen options. Mike was very…read moreknowledgeable and helpful. He suggested some pork rubs that are out of this world! :)