I have mixed reviews about this office. However, there is a lack of real care here, and it's feels…read morelike it stems mostly from laziness. They are all very nice, and give good customer service, but I didn't receive great medical care, which is most important in the end. The dentists see you at your visit for 1-2 minutes at the most, barely even looking in your mouth. I finally had to blacklist one of the hygienists because she was giving me a cleaning that felt like a 5yo could do better. After being at this office for around 5yrs with no dental concerns, I started to wonder if they weren't looking close enough or I was doing that good of a job. But when I did bring a concern straight to my hygienist she brushed it off. So the next time I had a real concern, I called a different office to go to, instead. Turns out the concern I presented to my hygienist 6mo before that really was an issue. Thanks.

Dr Kyle Gies, I have nerve pain after your care that has, also caused shifting in my teeth. It's…read moreaffected my teeth and my bite. My bite is not okay after care, in fact I have nerve pain that I certainly mentioned, that occurred in your care. I was told I could come back if it caused trouble that never happened. Now I have to seek emergency care that I will call your office about. It's caused my orthodontic care bite to shift and break my permanent retainers.

They offer it all in a comfortable, family like environment. Great staff, great facility, really…read morequality patient first care! From Dentures, Implants, Crowns, Partials, ect. they do all steps of dentistry. With an inhouse lab they can handle all of your dental fabrication needs. Have your hygiene cleanings done here too! It's growing into true Dental Destination Center on the Medical Corridor of West Michigan!

From the owner: Greenland Advanced Oral Care bridges the medical and dental communities together. Our providers…read morespecialize in restorative dentistry, comprehensive dental reconstruction, oral oncology, and treatment for patients with difficult medical backgrounds or oral conditions who need dental care and oral prosthetics. We provide exceptional and specialized prosthodontic dental care in the West Michigan community, located in the medical corridor near the intersection of 28th St.

Highly recommend this dental office. Assistants knowledgeable and friendly, hygienist gentle and…read morethorough, and Danny is amazing at chair side when you are having procedures done. A true reflection Dr. Neuman hires good staff, where both doctor and employee truly care about their patients!

Customer service was horrible (Julie). Called to make an appointment and ask some basic questions I…read morewas rushed off the phone like was interrupting her day.

Dr Wiley and the entire staff at the dental house are friendly and knowledgeable in all that they…read moredo. I've been to many dentists over the years and I have found the dental house to be my favorite. As my grandson said, I love Dr.Wiley and I love going to the dentist.

I have visited The Dental House for several cleanings, as well as recently having my wisdom teeth…read moreremoved. It has been the best experience I've had with a dentist in my lifetime. Dr. Willey is professional, knowledgeable, and calm. The other staff are also professional and friendly, and explain the treatment clearly and effectively. Brooke at the front desk has been especially helpful in contacting me ahead of office visits to remind me of appointments and review any out of pocket costs applicable to my visit. This is so appreciated! I also appreciate that Dr. Willey and his team are not pushy with services they offer. I have had frustrating experiences with previous dental offices who spent the majority of my visit attempting to upsell me on services I didn't feel I needed. The Dental House also has a relaxed and inviting atmosphere, whereas other offices I've visited could feel frantic. I highly recommend making Dr. Willey and his team your provider for all things dental.

Dr. Jarvie and the staff were very kind, helpful and knowledgeable. They took excellent care of my…read moredaughter.

fantastic practice! they take the time to walk you through where you/your kids are, explain…read moreoptions, don't push a path and help get the best plan for you. Honest fair spend with a local community feel!

Dr Bezak is the answer to my prayers. He has placed three implants as well as performed a few…read moreextractions. He is meticulous. His bedside manner is kind and reassuring. The office is efficient. I have had a long history of dental procedures, and I have utmost confidence in him.

Dr was wonderful in consulting about procedure and the actual surgery. Dr even called me personally…read morethe next day to check on me. The post surgery paperwork can be made a little easier to understand post operative care.

First time visiting this establishment and saw the rating so I was kinda nervous to get treatment…read morehere. I had a broken tooth that needed to be removed so I went here to have it taken out. I set an appointment ahead of time so when I arrived for the appointment I didn't have to wait too long to be seen which was nice. However, did take a minute after being seated in a private room to see the actual doctor. But I understood how busy it was. At the end of my exanimation, they told me I needed more work done. I needed three extractions and two fillings which I didn't deem unnecessary so I believed their diagnosis to be truthful. Plus they give you a receipt for your charges. And a free charge for your x-ray and exam. They set up my next appointment which was gonna be scheduled for the Oct 28th. My first appointment with them was on October 9th. I was a bit disappointed since the broken tooth I had was causing me a great deal of pain. The general manager there was very nice and helpful in letting me know if anyone else canceled they made sure to let me know so we could do the extractions sooner. Plus, the doctor who did my extractions was very nice and welcoming. She was very patient with me considering I'm a big baby when it comes to the dentist. Luckily, I got a call two or three days after my first appointment saying they could take me in on Oct 11th. So I was very fortunate that someone canceled and how fast they reached out to me to book me on that day. My extractions were painless and not as scary as I thought it was gonna be. Overall, I recommend coming here since the staff were nice and respectful.

I am going here for a couple broken teeth, among other things. Every single person I've dealt with…read morewas extremely nice and professional, they were very clear and upfront about any costs(and my first appointment for exam and X-rays was free of charge!) and they seem flexible with care options. I'm very happy with my experience with Aspen Dental!

Friendly, caring and knowledgeable staff, welcoming atmosphere. Always a positive and pleasant…read moreexperience

Dr. Van Haren does an amazing job of making a painful dental procedure (cavity ) quite easy to…read more endure. It was a piece of cake. The assistant was the best! Thank you for such good care!

I have been going to their office for about three years now and my whole family goes to them. Our…read moreexperiences have been pretty positive and they have worked with us on taking care of all our kids dental needs. The office staff have been friendly and upfront with costs. I do think when I read other posts that you do need to understand what they tell you are estimated costs but the insurance companies might push back on what's covered and that's out of their hands. Some research like making sure they are in network or out should be done by the customer and it's freely available on most insurance company websites.

I was led to believe I just had a small copay for my visits. It wasn't until my 3rd visit that they…read moretold me my insurance was actually out of network and I was hit with a big bill! This kind of communication is unacceptable. Patients need to know what they are expected to pay up front. I tried to work with them to make it right but they didn't lower the bill at all.

I am a patient with a documented disability involving severe dental anxiety, which I disclosed when…read moreI became a patient of Dr. Shawn Dial at Partners In Dental Care after moving back to MI. I was initially told that accommodations could be made. However, based on my personal experience, I encountered challenges with my care and customer service. The day before my first crown appointment, my father suffered a stroke. I still attended the appointment but became very emotional due to anxiety and concern for him. During the visit, Dr. Dial commented that I appeared to have had traumatic experiences in the past and later prescribed medication for a future visit. I also shared that I use an emotional support animal to help manage anxiety. Two days before my permanent crown appointment, my temporary crown cracked. I was told over the phone that another dentist at Partners in Dental Care could place the permanent crown because Dr. Dial was unavailable. When I arrived, I was informed by the other dentist that he would not complete another provider's work. This surprised me, as it differed from what I had been told just an hour before. I asked whether an accommodation could be made so I would not have to repeat a stressful process again in just two days, but it was refused. I returned two days later, and Dr. Dial placed the permanent crown. During that visit, I explained that my emotional reaction at the first appointment was partly due to my father's medical emergency. She acknowledged my situation at that time. Shortly afterward, two days before Christmas, I received a letter from Dr. Dial terminating my care. I have no idea of the reason, as the letter was vague. This decision had not been discussed with me in person, despite having seen Dr. Dial the prior week. I personally found receiving this notice by letter, especially over the holidays, to be distressing and felt a direct phone call or in-person conversation would have been more appropriate. The letter also referenced a 30-day guarantee on their dental work, which I found confusing and below my expectations. Additionally, I observed staff interactions that seemed dismissive. For example, I noticed front desk staff chatter and eye-rolling in situations involving other patients, including an elderly individual using a mobility aid. Based on my personal experience, I would not recommend Dr. Dial or Partners in Dental Care. I have included a photo of the letter from Dr. Shawn Dial terminating my care, with all personal information redacted for privacy.

Dr. Matthew Geitzen is very patient and answers all questions. He makes a patient very relaxed and…read morecomfortable. No long waiting periods in the waiting room. The office is clean and looks out onto a pond.