Dr Sharma was very nasty and possessed no professionalism towards me when I sat in her chair. The…read moreday of my visit it was early approximately 8:30 a.m. I was waiting on her with the hygienist. When she walked in the room I greeted her promptly. Eventually, I curiously asked her, why she didn't see a certain decay 2 wks earlier, when she took my initial x-ray. She immediately snapped at me and said I don't know, but that's what happens when you visit 2 dental different practices at the same time. I was shocked at the tone, and the fact that she brought up details of me visiting a different dental practice intermittently, since my situation had nothing to do with the question at-hand. (One takes Medicaid and the other does not.) Therefore, I have to workout what places me in a btr financial position. Then, I said to her, "You're not a morning person, are you," due to the fact she was slamming things around on the table, in her preparation. She stated, yes I'm fine. Then she proceeded with, "Would you care to cancel this appt & make another appt w/a different dentist. I turned and looked up at her from my chair, I said Dr Sharma, if I offended you in any way, I apologize, that was not my intention. She said, No it's okay! She was scheduled to do work on my mouth that day. She took another set of x-rays. Then ended my visit Next, she swiftly walked behind me as I approached the "front desk personnel" thru the long, narrow hallway. When I had reached the front desk the ofc mngr,She said yes, Im fine. So after she gave me my new treatment plan,and followed behind me, back up the long hallway to the front desk empl's so that I could make my next appt, meanwhile the offc mngr, Zorilyn Cain, came out to the front desk and asked me to follow her to her ofc. She also suggested that I see a different dentist. And I said why what is wrong with me continuing to see Dr Sharma? She replied that Dr Sharma no longer wanted me for a patient. And I tried to explain that I thought she may have gotten offended, But I apologized to her so I don't know why she even escalated the situation to Zorilyn Cain, esp since she told me she was okay Zorilyn Cain, kept throwing out false narrativees as to why Dr Sharma did not want to be my dentist anymore. I felt like a 3rd grader in the principles office trying to defend myself for something so trivial that I did not do to Dr Sharma. I told Zorilyn Cain that I was 63 years old and have never been called in any professional doctor's office by the office mngr and been told that the doctor did not want me as a pt. And to add insult to injury I was never told why. I mean who does this, I came in to seeek professional dental care and I did what anyone would do if they offended some one else, and promptly apologize. I felt like Dr. Sharma was professional enough to talk to me to try to resolve her issue with me, before escalating it behind my back, that we could have extinguished it and came to some type of resolution. She should have been able to move forward seemlessly, since she said she was okay. Which in hindsight I still do not even realize what I said that was so offensive to her. I asked a mere question abt my dental visit. However, I had made a hefty down payment for some upcoming root canals and fillings. I requested to Zorilyn Cain that I wanted a full refund on the deposit I left for those upcoming services. I did receive my refund, But I will never schedule another appt with them EVER. I seek professionalism, NOT immaturity in ANY of my dealings, be it personal or professional.

Quality care... such as given suggestions about preventive care. The people at the front desk are…read morenice too.

Absolutely stay away. The primary reason is the office's complete lack of patient care with regards…read moreto wasting patient's time. First of all if you're a patient you will get multiple texts and emails leading up to your appointment asking to confirm. No matter how many times you confirm you will continue to get them AND they will call to get a voco confirmation. After inquiring about this the representative said the voco is the only one that counts. Yet if you don't confirm on any of the other communications your appt will get quickly canceled. Not sure how that even comes close to making sense. We asked to not receive future text but they continued. What a waste. Lastly and maybe more of a kick in the face is that after all that wasted time with text, emails and calls the Dr. doesn't even show and you will be left wasting more time without knowing when you'll be seen that day. They truly don't care about the patient's time, only their $$. Good luck, we have moved on.

Absolutely livid with this place right now. If you make an appointment, your doing so is not good…read moreenough. The will text you multiple times, and call multiple times to confirm that you made the appt. Should you not confirm with them, they will cancel your scheduled appt. You would think that by making the appt that would be confirmation enough. We ended our vacation a day early, drove 400 miles just to get my daughter to see the dentist after making this appt just a couple weeks ago. Only for them to cancel, because we didn't answer our phones during the holiday season spending time with family. Not only do they have this ridiculous policy in place, but they will also send you text after text about making appointments just because you have insurance left for the year. They literally only want your money. I have sent hundreds of dollars at this location and was scheduled to spend thousands more. They will not get anymore money from my wallet or my insurance. I will definitely take my business elsewhere. Do yourself a favor and do not use this place unless you are a glutton for punishment.

This is the first time in a year that I can chew gum without it getting stuck between my teeth…read moreafter removing all wisdom teeth! Lol Thank you sooo much! Joe Davis @BryanHonda in Fayetteville, NC

AWFUL! I was in pain for 8 months and it could of been prevented if they would've listened to my…read moresymptoms at the first appointment. I went in with every sign of needing a root canal on my molar. She ended up telling me I had 9 cavities to fix. So I went and had two fillings done twice. The last one was on the one that was really sensitive. The filling made it SO painful. I went back a couple times for an adjustment. Each time she suggested different procedures OTHER than a root canal (that I was still showing ALL the symptoms of) including a $600 night guard and a Dentin treatment that would've cost God knows how much. So I had to go to a different dentist where they told me I needed a root canal within 5 minutes of me being there. At this point it had been 7 months since my first appointment with Wynn-Hall and over a year since the pain started. All because she wanted to make all the money she could off of me. Do not go here!! You will be suckered into hundreds of dollars of unnecessary procedures.

I have been going here since back in 1999 when we lived here the first time. I absolutely LOVE…read morethis dental office and for me to say that, you need to know I am the person that gets valium prescriptions just to get me through the door to a dentist office because I have extreme anxiety. We are an active military family, and we have been stationed here three times. We just moved back to the area recently, and I had been putting off dental work for years because we weren't here, so now that we are back, I have been trying to get numerous things done over the past two months and I am SO proud to say that I had 3 fillings over the past two weeks (2 separate visits) and NO VALIUM needed!! The entire staff treats me so very nicely and they are very encouraging without ever making me feel like a big baby or like I am silly to be nervous. They understand my anxiety and they all work with me to help me feel relaxed and welcome. I have seen both dentists here and I really really recommend both. The hygienists and the office staff, and techs are all super nice and make every effort to make sure you are called by name and they are very accommodating as far as re-schduling when they have a cancelation so you can get in there and get the work done. I have had an emergency crown done in there twice and both times they were wonderful. There are many dentists here in Fayetteville, but my recommendation is this office because I have had 17 years experience as a patient and they have exceeded any expectation I have had. I can't believe I am yelping a dentist, but they do truly deserve a review and maybe you are looking for a dentist and new to Fayetteville. Hope this helps someone.

I have been going to Catlett Dentistry for almost two years now, maybe more and have had nothing…read morebut great experiences. All the staff have been welcoming and clearly show a passion for what they do. My experiences have always been informative and the dentist has great communication amongst their staff. I would highly recommend Catlett to anyone!

I have a $1000.00 bill that was not taken care of last year this time and the service from Dr…read more Adamson and his assistant was excellent with my crown. The billing department suck and need a more competent person to handle the billing. Why I am getting a bill from last year and hurting my credit report saying it is 90 days old when they didn't tell me that my insurance didn't pay it. This should have been taken care of last year where I would have paid the remaining balance. The incompetent billing department will hurt this office, because now I don't want any more dealings with Dr. Adamson and his excellent assistants. I have been going to that office for over 10 years.

Go here if you have a humiliation fetish. If you are LGBT-QIA particularly, this place will go put…read moreof their way to treat you poorly. From "using a file" for a new patient to an inability to read or listen, the clear message from this office is "We treat you how we like, Pissant." Update: the particularly cruel efforts this morning led me to another dental office that is 100% the antithesis of DentalWorks. The new place is going to hopefully be my new dentists, so a win overall.

Spoke with Danielle today and she told me that they are not in network for Tricare Dental…read moreinsurance. Danielle was upfront and honest with her office's insurance. Even though I am not a patient, I would check them out strictly due to their honesty.

I have been going to Hedgecoe Denistry for 20 years. They truly are a family and they make you feel…read morelike I'm a part of it. The care and quality of professionalism is exemplary. I love all of them and they never fail to make you feel comfortable and important to them. Connie Graham

I've been with the office since my previous dentist retired and sold her practice. Loved my…read moreexperience until this past month when my 6 month check up was cancelled. I work at night so my sleep time is during the morning. I am sleep with my phone on sleep mode. I noticed the missed call from the office the first day but no message was left (Not thinking anything was seriously needed). Got a missed called the next morning after I woke up still without a voicemail left. I ended up getting a text on my phone about my appointment being cancelled. When I called to ask why was it canceled, I was informed by the young lady that the office needed me to confirm my appointment by 10am that morning. I ask her why a message was not left so that I would know in order to get that handled? She let me know that my appointment time was no longer available but I could go on a call back list. I was not will to do that at all. That evening I received the confirmation text that is sent out by the office system. I was highly disappointed and unfortunately I will not be returning.

Yesterday I had two extractions done, and I was terrified due to an issue with a pervious dental…read moreoffice with not taking well to the numbing shots years back and I was told get it pulled or leave, This place made sure that the numbing medication would work and I was relived that I did not feel them tearing the teeth out. So I would defiantly come back. Not sure why this has me on the other end of the world but okay. I am NC but what the heck.

I'm disappointed to see these reviews. From the first call, to making appointments and requesting…read moretransparency in the financial elements; I've been treated with apathy, disdain and borderline racism and judgement. No one has provided clear information. They act as if they don't want me as a patient. I'm now sure the person that gave me the financial end misinformed me and compromised my payment information. I'm not sure what to say.

Nobody likes going to the dentist, and I'm no exception. I rarely rate an establishment, but that's…read morehow amazing this clinic is. The backbone of any service oriented business should be customer service, and this family owned dental clinic has it in spades. Everyone is warm, friendly, and helpful. On top of that, I went it for a re-crowning procedure and it only cost me $86, as opposed to the $120-$150 other places were charging. This is definitely the best dental experience I've ever had (and that's a weird thing to say)! I want to bring my family here for their dental needs even if I move to Raleigh/Durham. That's how good they are. Note: I have NO affiliation with this dental clinic other than being an extremely happy client; I think good customer service and business practices should be rewarded.

Dr Lewis is by far the most amazing dentist I've ever been to!!! I have serious anxiety when it…read morecomes to the dentist an he walked me through every step an made sure I felt comfortable. When he gave me a shot to numb me I didn't even feel it. After several years of searching for a knowledgeable, kind, gentle dentist I'VE FINALLY FOUND ONE!!!! Absolutely love Dr Lewis!!!! He even called me after my procedure to check in on me, I mean come on how often does that happen!?!?!?! I cannot say enough good things about him, the practice, and the amazing staff!!!!