1. Stout & Booth Orthodontics

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    Stout & Booth Orthodontics

    5.0 (2 reviews)

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    6 years ago

    Helpful staff. Great team! Highly recommend! Great experience, caring team, the entire process was fantastic.

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    12 years ago

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    Village Family Dental - Hope Mills

    Village Family Dental - Hope Mills

    3.2
    (26 reviews)
    7.2 km

    this is the second time my hygienist Mrs.Win has cleaned my teeth and wow she is the best hygienist…read moreI ever had she is so professional friendly and very knowledgeable plus very patient I learned a lot from her about teeth cleaning for myself I really appreciate Win and highly recommend her she is awesome thank you Win from Manny

    After being under their care for several years, I've noticed a big change in the past year…read more Recently, I was seen for my 6 month routine cleaning and was told everything looked great. Then about a week later, I started to have problems, very bad pain in a tooth with a crown. To make a long story short, my pain got worse and when I tried to bring it to their attention they didn't listen, couldn't find time for me. They suggested I call every day to see if they had any cancellations. I had to go to another dentist to get care. My new dentist found the problem with a 3D xray at the first visit. Village Family Dental missed an infection, abscess, cyst which resulted in me having to have an extraction and bone graft procedure so far; more to come. How they missed all of this is beyond me! They regularly took x-rays, cleaned my teeth and still they missed it. Will not go back there. Did not feel like a valued patient at all.

    Photos
    2 days later still sore and bleeding
    2 days later still sore and bleeding
    The day after my tongue was extremely sore
    The day after my tongue was extremely sore
    My grandson is Autistic but as you can see he was one happy kid when he left his appointment today.

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    My grandson is Autistic but as you can see he was one happy kid when he left his appointment today.
    Nelson Orthodontics

    Nelson Orthodontics

    1.0
    (8 reviews)
    13.9 km

    Whoever is at the front desk needs to work on customer service…read more I've had a consult previously and was reaching back out to move forward with care and the girl at the front did not seem thrilled about answering questions! Not a good look if you want people to give you money for a service. At least pretend to care.

    If I could leave a zero star review, I would. Both my son and my daughter had braces from Nelson,…read morethey over cemented them onto their teeth. We found this out after we moved to a different state. Both of my kids almost lost a few teeth and for sure the orthodontic team they go to now were very upset at the poor treatment they received from Nelson. My first visit to Nelson was also very disappointing as my daughter (who was 12 at the time) wanted me to come back with her but they wouldn't allow me to come with her (there was a private unused room for situations like I am describing), they did however let her facetime me from her chair but she got kicked off a little bit before she was done, that is where it gets a little scary, the receptionist told me that they would call me when they were done so that I could come up and get her (I was not allowed to stay in the waiting room, where I was sitting quietly). They did not call me, my daughter was brought down a back staircase that I did not know about but thank God I was walking outside on the sidewalk when she came out with a lady I didn't even recognize. We talked and I let her know that this is not what I expected to happen. She apologized but no arrangements were made to reassure me that this wouldn't happen again. The next 6 months my husband went to the appointments and there were no issues. I hope this helps at least one person. If we can't set reasonable boundaries and those boundaries be kept then how can we build trust? A degree does not automatically mean that we can just hand our kids over and expect everything to be okay.

    Stout & Booth Orthodontics - orthodontists - Updated July 2026

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