They trimmed my tree and didn't even have a chipper or a boom truck. One person spent a lot of…read moretime trying to stuff the tree limbs into their full trailers. They also won't accept check as payment.

Clean up job was amazing!! Very pleasant attitude !!…read moreFast and job looked great just what i wanted. Will definitely use this setvice again.

Just finishing up 5 mature London Planes. The trees hadn't been pruned in years. They did a great…read morejob! Left a nice canopy and took lots of weight out. Super nice crew. Luis was easy to work with and Carlos in the bucket was a real pro. Great price too!

I hired these guys to remove a large tree branch that split and fell into my neighbor's driveway…read more They did a really good job. They showed up early and finished quickly. They followed my instructions perfectly, and even cleaned up the debris from the fallen branch. We never talked about that originally, so it was nice they included it in the service. They were easy to work with, and schedule the appointment. I'd use them again.

OMG! Seriously the best tree service EVER! We had a huge ash tree that had to be taken down and…read moretrunk ground out. These guys were on it from 8am onto the dark hours of a chilly Sunday. A few breaks here and there but hustling to get it done. 100 feet high and probably 20 feet circumference on the trunk. A monster. Sad to see it go but the tree was dying. We had more than one company come to give us an estimate but North Roots beat everyone hands down. We will definitely use them again.

I had a 50' California fan palm in my yard. They came, gave me a great bid, were professional…read moreand nice. I hired them and they got me on their schedule. They arrived on time and did a great job removing the tree and hauling off all the debris. I would Definately call them again.

Extreme Tree Service Inc did an amazing job pruning both of our trees today. The crew was quick,…read moreprofessional, and clean. The trees look great and couldn't be happier with the work. Thank you to the entire crew for the hard work and great service. Highly recommend!

Lili answered my quote inquiry from Yelp within an hour on a Sunday and was able to have 2 guys…read morecome out within an hour to do an in person estimate. We have a huge tree in our front yard that probably has never been pruned besides the branches I've hacked off myself and 2 stumps that we said we were "gonna dig out" for the past 5 years. One guy climbed the tree and started slanging the chainsaw and tree pruner like it was nothing. The other two guys were snatching branches as they fell and threw them in the wood chipper. After the tree was done, the 2 stumps were ground down fast, bringing out the machine took longer! It was very eventful and exciting for us and my neighbors to watch. Thank you guys! Now I don't have to worry about dead branches falling on my house

The guys are amazing. Competitive pricing and excellent work. They took down two big trees for me…read moreand left the yard so clean you wouldn't have known they were there. I would highly recommend giving them a chance to bid your job. An absolute pleasure to work with.

I arranged with Paul to have stump grinded on (Tuesday) March 24, 2026. He was a no show. When I…read moretexted him, he asked to do the job the following morning instead because he will be doing estimates in the city and it would help him. The morning of (Wednesday) March 25, 2026 he was a no show again. When I texted to asked if he still planned on coming, he said that he'd be late and it would be later this afternoon. We waited AGAIN and he AGAIN no showed. He didn't bother to call, text, or apologize. He wasted 2 days for us! He is totally inconsiderate, unreliable, and totally unprofessional. I wouldn't recommend this individual.

I called Big T's and asked for an estimate to have some trees trimmed. I was told that someone…read morewould call me back to schedule an appointment with in the next few days. I waited over two weeks and no call. So I called again. The employee that answered did not know why I wasn't called back. I asked for another appointment for an estimate. I was assured that someone would contact me. I am still waiting and it's been over three months. I figure this company doesn't need the work and doesn't have good communication skills. I will not bother to call a third time.

Getting my HUGE mulberry tree pruned by Roger and the crew was great. Fast, professional, great…read moreprice. I'm so happy. K. Davis

My wife and I are VERY impressed with the job they did cutting down a redwood tree and two very…read morelarge trees. We watched them cut all three trees because we were amazed at the skill and speed shown doing their job. One 50 ft tree was very close to a fence and I expected it to be damaged--was not. The man cutting the branches and trunk did a great job cutting and swinging them away from the fences. All were very hard workers and very friendly. Stumps were ground and clean-up could not have been better. I would have given 10 stars if i were able. We had planned on getting several estimates (they were the second) glad we were sold on Richards during the estimate and decided we did not need more.

I used to trust this company. A few years ago, I would have recommended them without hesitation,…read morethey were professional, efficient, and did quality work. That's why I called them again when my trees needed trimming. Unfortunately, this is no longer the same business. I had two mature, fruitless mulberry trees in my front yard and a large camphor tree on the side of my home. They were beautiful, well-established, and provided incredible shade, so much so that I barely needed to run my AC in the summer. They simply needed a proper trim. What I got instead was complete butchery. Scheduling was the first red flag. I was told someone would come out within a week or two, it took over a month, and only after multiple follow-up calls. When they finally showed up, it was with little notice: "We're on our way." No real communication, no planning. At first, the crew seemed fine, until I stepped outside and actually looked at what they had done. I was shocked. My trees were hacked down to stubs. Completely disfigured. It was so upsetting I literally cried. To make matters worse, they broke one of my handmade stepping stones. When I mentioned it to the owner, there was no apology, just a casual "a limb must've fallen on it." That alone tells you everything about their level of care and accountability. When I raised concerns about the trees, I was assured they would "look beautiful by spring." I waited before writing this review to give them the benefit of the doubt. It's now spring. The trees still look terrible. Instead of healthy regrowth, they're covered in aggressive suckers shooting up from everywhere--even down toward the base. They look worse than they did immediately after the trimming. I've never seen anything like it. This wasn't just poor workmanship, it was careless, unprofessional, and dismissive. And for this, I was charged thousands of dollars. If you care about your trees, do not hire this company.