After deciding to install an irrigation system and well in our new home, we reached out to four…read moredifferent irrigation companies for quotes. The quotes we received all came back relatively close in price. Initially, we almost didn't go with Andy's company because of the format of the estimate he provided. However, after meeting with him, he was candid, very responsive to correspondences, knowledgeable and detailed with our inquiries. He was very informative throughout the process and provided better solutions than the other businesses for our upcoming lawn projects. After hiring Andy, he remained committed to making sure we were happy with each aspect of the work all the way until we did the final walk through. He continuously kept us informed of the schedule, and we appreciated that the yard was kept clean. We were very impressed with the level of effort they put into making sure the grass and dirt were placed back into the trenches they dug. Overall, great work, customer service, and professionalism throughout the project. Highly recommended!

Wonderful company! I…read morelove to garden and have many flower beds that are FULL of beautiful plants that will bloom year round. Southland came out and installed a sprinkler system with different types of heads to best provide coverage for the lawn and gardens. I'm a "little old lady " on a fixed income and thought they were very affordable. Fast forward a year and my sprinklers didn't come on so I went out to check the controller and ended up totally screwing it up!! Andrew PATIENTLY walked me through the process and helped me reprogram it (dumbed it down for me). So now it's much easier for me to operate. Thank you Andrew for providing me with EXCELLENT customer service. I am retired from a Bell Telephone Company so know it when I see it!!

I was looking for someone to winterize my sprinkler system and no company seemed to want to do the…read morework. Southside was responsive and friendly. I called in October and they said they normally winterize in November and they would put me on their list and call me when scheduling and low and behold mid November and I received my scheduling call. Do yourself a favor and utilize this small business. Highly recommend.

They missed a confirmed appointment to do a backflow test. Never showed up and never called…read more Tried calling about it and then received a text message from an AI bot ("Allie") apologizing and would escalate the matter to get it taken care of. After numerous attempts, it was impossible to get the backflow rescheduled. No one ever got back to me, so I cancelled the service completely after paying for a full season of service. They sent a modest refund. Stay away from this company!

Stay away from these people. Had my irrigation winterized by them last year to learn how to do so…read morein my new home. Went to do so myself this year, and the damn fitting has been way over torqued or sealed on; possibly because I was questioning the "tech" heavily on how to do so myself who insisted I needed to have it "processionally" done every year. They also tried to schedule themselves to come out to do It again this year prior to my attempt without even contacting me. After some basic online research on the process, the "tech" didn't even do it properly last year. Scum bags.

I contracted with this company in May to construct a 6 foot by 6 foot fish pond. I was given…read morepictures of possible pond designs. The price was reasonable. The pond construction was not started until Sept. 5th. The boulders/ stones were huge and took up much of the interior of the pond. When I requested that smaller stones be used, the owner unilaterally cancelled the construction project, replaced my original pre-formed pond into my yard, and removed all of the materials. He kept my $1,971.50 deposit although he breached the contract and much of the costs incurred resulted from his company purchasing and attempting to use boulders that were inappropriate for a small pond. I am very disappointed in the high handed manner in which this matter was handled. Better communication about the intended products and exact design are needed.

An outstanding company. Courteous, professional and knowledgeable. I most definitely highly…read morerecommend C. Gildersleeve.

HEADS UP -Would be nice to talk to a manager that isn't really ready to blame customer and only to…read moresay you need more work cause you "might" have touched the head. DUSTIN BROCK has worst customer service ever. Only suggestion he has is to "come back, replace, $$$". SCAMMERS PLENTY OF OTHERS OUT THERE!!

AGREE with others. They are scam artists. want upfront money and don't return if there are…read moreproblems without charging tons of $$$ HAD THEM FOR YEARS---- no more. Manager is rude and thinks the company is first not the customer. NEVER AGAIN

I used this company about 3 or 4 years ago and was pleased with their service. My irrigation pump…read moregave out a couple of weeks ago so I gave Malcolm a call again. We made an appointment for Friday, 5 September between 11.00 and 1130. I got a message at 10:48 on the that day saying he was held up on a job involving a well for drinking water. I understand that drinking water is more important that irrigation and let him know that I understood. He said he would swing by later in the day but never showed and never called saying he would not be able to make it. He reached out that night at about 8:30 apologizing and we rescheduled for 10 September between 3:30 and 4:00. Because it was urgent to get a operable pump going, I reached out to M&D Pumps on Saturday morning and ended up speaking with a nice man named Marc. He was there within an hour and had a new pump installed and running within 2 hours after my call. He was also a very pleasant man who was very knowledgeable. On 10 September, Malcolm again did not show and again, he never called to let me know. I sent him a text expressing my disappointment and asked if everything was ok . . . no response. I reached out a day or two later and have not heard back from him. So . . . based on my experience, if you are looking for someone who may or may not show up to work on your irrigation system by all means - GNC Pumps and Irrigation is your company, give Malcolm a call. If you are looking for a company that can work on your pump and will show up in a timely manner then I strongly recommend calling Marc at M&D Well and Pump at 757-718-6149. I ended up doing the irrigation work myself but I have three neighbors that recommended Joe Mallack Irrigation at (757) 615-0868. I'm sure there are other great irrigation companies but I cannot recommend calling GNC.

We have used Malcom of GNC Pumps and Irrigation for years! He is the best when it comes to your…read morepump and sprinkler. He is such a nice guy and bends over backward to make sure everything is running as it should. If I could find someone like him for all the different homeowner services, we'd be in high cotton!

I had an issue with one of my sprinkler control valves that was buried and I could not find it. I…read morecontacted Ricks Lawn And Irrigation service. Mr. Rick came out and was able to find the valve in a short period of time using his special equipment The whole experience was very pleasant. He is very Professional and efficient If you have any issues with the irrigation system, do not hesitate to contact this company for all of your needs

I really appreciate the level of professionalism that they bring to the table. I will be keeping…read moretheir contact information so I can use them in the future

Jimmy is a top notch irrigation specialist. He installed a well pump for me and corrected a…read moreleaking sprinkler solenoid valve. Knowledgeable, thorough, reasonable cost and punctual. I highly recommend him. Does great work.

Years ago, i would have rated this company much higher. Over the years, He has installed my…read moresprinkler system, replaced 2 of my pumps, and opened/closed my irrigation system each year. HOWEVER... in the past year he has not returned or responded to phone calls so I no longer do business with him. It's bad business when someone ignores a faithful past customer with no explanation.