I would give zero stars if it were an option. I ordered a hose from this company, they immediately…read moredebited the money from my charge card, and canceled the order the very next day claiming they did not have the item in stock after listing it as available on their website. It's been six days running and I have yet to see my refund. When I reached out to customer service via the email address they provided, I got no response.

I've been going to Hammond Hardware since I was little with my Dad, for service repairs on lawn…read moremowers,snow blower, and many other yard tools. They always did good work and the prices were real reasonable, close to home a neighborhood service hardware store But to my surprise they only work on the brand names that they sell, Big mistake to only limit it to just one name brand. With all these big box hardware stores, they are just not the friendly neighborhood service hardware store like Hammond Hardware was for a very long time. So sad

I've been coming up here for years. It is a great hardware store and they always have everything in…read moreit that I need. The staff is nice and friendly and it's very affordable.

Met the new owner he is passionate and excited Staff was…read moreawesome and helpful. I had limited time and was met and helped ASAP. Nice to deal with great people who care.

I went to buy a vinyl window and asked them to cut it to a specific size, but they told me they…read morecouldn't do it. In general, they have very poor customer service.

A completely awful experience purchasing appliances. I paid for appliances on the 28th of May and…read morescheduled for delivery for the 26th of June. On Friday the 21st of June I was notified that my delivery date was rescheduled for July 1st between 10:30am - 2:30pm. I confirmed the date and time the Friday prior to delivery. On the day of delivery I received a text again confirming the day and time, at this point we got rid of our old appliances to make room. At 2:30pm when the driver still hasn't shown up, I called and was informed that the driver was held up at the house prior to mine, and that they needed 30 more minutes. At 3:30pm still no driver and no communication. My husband called and was at that time informed that our appliances were in a different state all together, that they have just made it to their warehouse and that they needed to again reschedule for the 6th of July. After the 6th without any communication and no appliances, we called again and was then told our delivery date is the 10th of July. The appliances delivery tracker still says our scheduled delivery date is the 1st. Take my warning and save yourself a lot of headaches and go anywhere else for purchasing appliances.

Scamming con artists. Charged insane price for screen repair & did a terrible job. Screens are all…read moreloose & sloppy. Garbage. Never again.