I started going to the Chester Springs location soon after they opened and received great service…read morefor a few years and many visits with my and my kids' cars. Then, as it seems to be the norm with chain auto shops a new manager took over once the original manager got the place up and running. With the new manager now running the shop I got an inspection and oil change with no surprises. Fast service with an appointment and no upsells. But, when I went to leave my TPMS said my tires were at 50 psi instead of the recommended 32 psi. I was told maybe my sensors needed to be recalibrated, but I told them I just checked my tire pressure the night before and the TPMS agreed with the pump pressure setting of 32 psi. A tech came out with an old fashioned mechanical gauge and sure enough it showed 50 psi. All I got was an oops, I guess I need to send the digital gauge aback for repairs and they let some air out of my tires That was not good, but forgivable. But then apparently another manager took over and that's when things went bad. I made an online appointment for an inspection at 10 am noting that I'd wait. When I arrived I was told they were swamped with drop offs and might not be able to get to me before noon when they went to lunch, and even then if there were any issues they might not finish that day so I should get a ride home and they'd call when it was done. I asked why do they allow scheduling an appointment if drop offs get first priority. He said that's just how they do it. I left and got my car inspected at a different shop, and was in and out in about an hour. A few days later I got an email with a survey about my "service" and the first question was would I recommend them. I answered 'No' and before allowing me to enter a reason why I got kicked off the survey and the link went dead. I guess if the website doesn't allow people to give bad reviews, they'll never get a bad review.

I brought my car in for an inspection and they found my subframe had been damaged. They recommended…read morea great body shop and inspected my car again once it was fixed, on pretty short notice. They only charged me for the inspection sticker on the second visit, I didn't need to pay for the entire process again, which is really great

Stephen Davis is the D in D&N. He has inspected, serviced and repaired my 2007 Mercury Grand…read moreMarquis for about 10 years now. He has proven to be honest and transparent all that time. He explains what is needed and what the alternatives are and why his recommendation is best. Can't say enough about my experiences. Don't know where to take your car? Take it to him. I'm 74 years old and won't consider anyone else. He's smart and honest and fair, what more could you want in a vehicle tech?

I have been a long time customer of Sawchucks. They have maintained an repaired numerous cars for…read moreme over the past 40+ years. No matter the problem they have the skills and knowledge to repair your vehicle. A copious parts supply channel let's your vehicle get the exact parts needed. Drop your vehicle off at the convenient drop box location with your instructions. Clear concise explanations of their findings give you an assurance of a complete repair. PA inspections, simple oil changes, routine maintenance are all easily accomplished for you at Sawchuck's!

Let me start by saying I do not like adding apps to my phone but I put this Yelp app on my phone…read morejust so I can post this review. The staff was nice. Unfortunately that can't make up for the dishonest act they tried to pull on me. I spent roughly $2,800 to get a new transmission put in my truck and while I had it in there I asked them to do my inspection. And they got back to me a couple days later and they didn't even start the transmission. They called me to tell me that my truck needed a bunch of work in order to pass inspection. They told me my brake system was essentially garbage. They said I needed a new calipers, rotors, brake pads all around the vehicle, and that I needed backing plates on the front. And they wanted to charge me $1,900 to do it. So I told them I would do it myself and bring it in later. Out of all of the things they told me I "needed", The real kicker is that you don't need backing plates to pass inspection. In other words, my truck could have been inspected and passed that day they called me and told me I needed to pay $1,900 in order for my truck to be good enough to pass inspection. I will attach pictures that show you my rotor thickness and my brake pad thickness. Again, these are things they told me I needed to replace. My rotors we're almost new. My front brake pads we're still above 8 mm. A my rear brake pads were just above 5 mm. Which is low. But still passing for inspection. I replaced them anyway. But I could have gone another couple months without replacing them if I wanted to. I realize this could be an isolated incident with one mechanic out of the many that work there. Like I said I've dealt with polite staff members. And they seem knowledgeable. Unfortunately this act was a bit too dishonest to overlook. And to be completely honest, it makes me question whether or not my transmission was done right. How do I know that my transmission was not a small cheap fix but they charged me for the most expensive fix possible? This is something I have to live with now. And it makes me pretty pissed off. Because of that I will not trust ever going there again. In this day and age were you have a bunch of do-it-yourselfers especially with YouTube video showing you how to do everything. The only thing keeping the mechanic industry alive is honesty. I will honestly say I would rather overpay for an honest mechanic then get work done by dishonest a cheap mechanic. But these guys were expensive AND dishonest. it's unfortunate because they do seem like nice people. Especially the lady at the counter. And I have spoken to other people who have had half-decent experiences with them. But in the past week, as I have shared my story with other people. I've also found out there's a lot more people that have had extremely disappointing interactions with them. Calling them, con artists and thieves. I hope this review help someone. My transmission seems to be working fine. And that's the main reason I went there. I will keep you posted if anything happens. The only good thing to come out of this is my transmission came with a 2-year 24000 mile warranty. So luckily if anything does go wrong, I can get it fixed for free in that time frame. But I promise you I am going to another ACDelco dealer and not sawchuk's when that happens. Thank you for reading this.

Everyone working here is very knowledgeable about all cars. I love the reasonable pricing as well.read more

I noticed my breaks were squeaking so after a google search, I decided to get an expert opinion on…read morethe situation. Greg took his time to look over my car and explain to me what caused the noise, my rear brakes were on their last leg. An estimate was given and he was able to service my car quickly. My more squeaky brakes! The price for the repairs were very reasonable and didn't break the my wallet. I appreciate being able to have my car serviced and not worrying about the cost

I have been a Patriot oil customer for 25 years because I am friends with many of their drivers…read more To order oil takes about a week of numerous calls to their office, good luck trying to get somebody to answer the phone or return your call. Save yourself agravation and buy your heating oil someplace else!!!

A bit rude, Scheduled recurring appointments that were not needed, probably to trick older people…read morewho don't know any better. Asked to check brakes and he did not

Would not return call, when I finally got through he was rude and hung up on me without waiting to…read morehear what I needed.