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    Baker's Heating & Cooling

    1.0 (1 review)
    Open Open 24 hours

    Services - Baker's Heating & Cooling

    HVAC installation or replacement

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    2 years ago

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    Conway Air Conditioning

    Conway Air Conditioning

    (12 reviews)

    Today's visit was the 2nd of the two service visits I had set up sometime last year. I felt the…read morefirst was extremely thorough as it had been almost four years since our new unit had been installed (by another AC Co) & the first technician checked I believe everything you could check on a system. Made a couple suggestions for future things we could do to increase the efficiency in making the whole house more evenly heated & cooled and explained all he had done that day. Also changed the air filter which is in the ceiling, thank you! Was very polite & professional. The technician today, Brad H. was also very polite & professional & did a excellent job of checking everything out with no problems found. He also volunteered & changed the air filter. I will continue to use Conway Air Conditioning for all of our routine service checks & any problems we may encounter.

    After completing a $2000 electrical job Conway Services promised me they would return the following…read moreday to perform a $49.95 tune-up. Not only were they unable to make it to my house after requiring that I be at home all day, but when they called me to reschedule and I told them to come the following afternoon they misbooked me for the FOLLOWING day. Now I have lost three days because of their false promises and incompetent scheduling personnel. When I asked to speak with the representative's superior, she told me that no such person was on hand and that they would have to call me back. I instructed them that they should listen to the very recordings that they inform customers they are making for "quality assurance and training purposes." I believe that once they do this and realize that the error is theirs and not mine that they should offer me some form of discount for my inconvenience due to their incompetence. And, as predicted, though I was told I'd be contacted by a supervisor at noon, now at 9pm I have yet to receive a call. Conway is eager to do the expensive jobs and to do so punctually. They seem to have trouble honoring their commitment when it comes to the various specials they offer, specials intended to keep you hooked.

    Baker's Heating & Cooling - hvac - Updated May 2026

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