had a couple of run ins with this dealer, first when i was in the market for a newer car i spoke to…read morea sales person and i instructed him of my budget, kept pushing on a new car, new car with a payment far above my budget. fine i walked out no harm done. (that was two years ego) i call today and ask for a quote on doing a service on my cx5 2018 (mind you am shopping around) the service is flushing and replacing rear differential and front PTU transfer case fluid(they both use the same gear oil.. ) called a mazda at rockland county they quote me $250 for doing both! i call here mazda of lodi trying to get pricing because of distance from my home and i get quoted $300 for not both but $300 each! for a total of $600! i dont know what is their business model here or what!? this is not how you treat people! people are not stupid! and they insist in treating customers the way them timeshare people try to get you to buy vacation packages. stay away if you value your time and money.

Everything is great here. Good and clean atmosphere and great coffee machine! Service center is…read moregreat and so are the service advisors. Took care of my 2018 Mazda CX-9 right away

I'm happy with my purchase even though my options was limited elsewhere Route 46 auto sales…read moreprovided me plenty of help to even acquired a better option than what I was looking for. Very helpful and transparent with me. Customer service from Robert was on point and his colleagues made it welcoming for people with children. Looking forward to recommend and purchase from here again.

Amazing experience, thank you Robert! We drove 90 miles from Connecticut for our son's first car…read moreand the car was everything it was represented to be and the process couldn't have been smoother. Fees were exactly as stated. We'll be back when it's time to get a car for our youngest son.

This place is a scam. Save time and money don't visit here…read more They advertise low price then comes all crazy fees.

They were rude on the phone. They were playing games. One person told me that we could work out a…read moredeal. Second person then says you have to come in if you want to do the deal. I explained I would not come in unless I had a deal because I lived 4 hours away. I would stay far away from this place! And they lied about the condition of the car when I finally saw all the pictures.

When i called Bergen can a one sales person answer the phone, his name John, I schedule a date to…read morego, all is smooth professional, when i arrived to the please, every body called me by my name, they were ready worked as a team. Every employee worked on his part, made the buying process very fast and easy. The car that i bought is great, clean. I like their honesty and the way they work.

this will be my 3rd experience with Bergen Car Company, i must say it has been a phenomenal…read moreexperience. Diego went out of his way to make sure that I would find something that met my standards. you have to Appreciate when you find a place that's honest and that is willing to work with you like this dealership did for me. the staff is super helpful and i totally recommend this place to anyone looking for a car.

Purchasing the vehicle was a pleasant experience but 30 days later my situation became a…read morenightmare!Never received the title or plates for a vehicle I purchased on the spot. Waited over 5 months then decided to file a complaint with NJ DMV. Investigator advised that they called for an immediate shut down of this dealership due to their "findings". Luckily, NJ DMV, will be providing me with the title due to this fraudulent business being shut down.

Not the type to normally complete reviews unless something is truly exceptional. This place is…read moreexceptionally awful. My fiancé purchased a vehicle which had a completely broken glove box which was not disclosed. Could have looked past this but he also paid for new plates and registration two months ago which to this day still aren't here. His temporary tags have already long expired. Initially, he still had contact with the dealer but after the first month he has been completed ghosted. I personally rely on reviews to make purchase choices and feel these people need to get put on blast for both the deception but more importantly from the atrocious customer service. Avoid, avoid, avoid.

I recently purchased a Toyota Highlander from State Auto Sales. Bottom line is that I was…read morepleasantly surprised at how easy and straight forward it was to purchase a car from them. Here are the reasons why I'm leaving a very positive review for these guys: - Fair price up front without having to haggle or play games. - No hidden fees or any random "dealer fees" to unfairly drive up the price. - The sales guy actually knew what he was talking about (which I find to be rare at both new and used car dealerships). - Both people that I dealt with were very professional and friendly. I would recommend this dealership to anyone looking for a used car. Now if only new car dealerships would work like this!

Brought a car about two months ago! It's an 04 Nissan Pathfinder. On the outside this car looks…read moreGREAT... Also has a clean interior. That's about all that is good with this car. I fully understand that it's "buyer beware" and "As is" when it comes to used cars. The low rating is more for how I came out in this deal. The staff there was nice. However there was something they said they'd fix which I don't think they actually did before delivering the car to me. Two months in and this car is in bad shape. I think I need a timing belt/chain replaced. Motor mounts are making intermittent noises. The transmission is also intermittently shifting hard on lower rpms. The right rear door some times sticks and does not open. I brought the car with no working radio as I fully intended to get an aftermarket radio anyway. So I'll eat that one (hopefully it's not the speakers also). I have yet to fix that minor issue because what I feel I'll need to focus my funds on the listed repairs. That's even if I do! I've been thinking this entire car my be a loss and maybe just get another car. Again it's "As is", I don't even believe the guys at the dealership knew about all these issues. But looking back at it.... Now that I have all these issues, I definitely overpaid for this car. I was given a warranty, but it doesn't seem to be helpful as it seems the components have to completely and fully fail before they cover the repair cost (hopefully not while I'm driving).

The worst. Rude, especially 'macho' with women…read moreNo communication: one you car if off thei lot the drop you like a hot potato. Wonder where your car is....don't ask or they will yell at you. (Have a tape if anyone has any questions) They ruined my excitement and joy of buying a new car. KARMA

Garbage dealership Run the other way…read more Don't go there Andrew takes your money and sells you garbage

4/15 Very disappointed in the performance of our new vehicle. Having to put over $5000 worth of…read morerepairs and maintenance into it just 3 months into owning it. With what we spent and what we're paying now we good have gone with a new vehicle all together. Lesson learned.

The worst experience of my life! Last Mother's Day my boyfriend bought me a BMW 325 2004 from Lodi…read moreAuto Mart as a gift for Mother's Day , more then a gift was the horrible nightmare. We spend almost 4000 fixing this car when the car cost almost 7000. Not even a year 2 weeks ago my car got broke the engine don't start anymore. This was a robbery. I called this place and they can't even do anything about it. I dont recommend this place to anyone.

Had a good experience with this Car Dealer, Christine is wonderful and such an asset to this…read morebusiness.

I purchased a Certified Pre-Owned 2005 Mazada 3 Hatchback on December 26, 2016 for my sons first…read morecar. I was guaranteed it was in great working condition that it was evaluated by the mechanic and had no problems. This car has been in the shop more than he has driven it! Nothing but problems! Bad valves, leaking fluids, just had to put in a rebuilt transmission and now today we find out there is an engine problem. I have spent more money in fixing this damn car than I did buying it. Stay away, nothing but liars!!! I have tried calling to complain and keep getting the voice mail. Thanks for making my sons first car experience a crappy one!