This place is a scam. Save time and money don't visit here…read more They advertise low price then comes all crazy fees.

They were rude on the phone. They were playing games. One person told me that we could work out a…read moredeal. Second person then says you have to come in if you want to do the deal. I explained I would not come in unless I had a deal because I lived 4 hours away. I would stay far away from this place! And they lied about the condition of the car when I finally saw all the pictures.

When i called Bergen can a one sales person answer the phone, his name John, I schedule a date to…read morego, all is smooth professional, when i arrived to the please, every body called me by my name, they were ready worked as a team. Every employee worked on his part, made the buying process very fast and easy. The car that i bought is great, clean. I like their honesty and the way they work.

this will be my 3rd experience with Bergen Car Company, i must say it has been a phenomenal…read moreexperience. Diego went out of his way to make sure that I would find something that met my standards. you have to Appreciate when you find a place that's honest and that is willing to work with you like this dealership did for me. the staff is super helpful and i totally recommend this place to anyone looking for a car.

had a couple of run ins with this dealer, first when i was in the market for a newer car i spoke to…read morea sales person and i instructed him of my budget, kept pushing on a new car, new car with a payment far above my budget. fine i walked out no harm done. (that was two years ego) i call today and ask for a quote on doing a service on my cx5 2018 (mind you am shopping around) the service is flushing and replacing rear differential and front PTU transfer case fluid(they both use the same gear oil.. ) called a mazda at rockland county they quote me $250 for doing both! i call here mazda of lodi trying to get pricing because of distance from my home and i get quoted $300 for not both but $300 each! for a total of $600! i dont know what is their business model here or what!? this is not how you treat people! people are not stupid! and they insist in treating customers the way them timeshare people try to get you to buy vacation packages. stay away if you value your time and money.

Everything is great here. Good and clean atmosphere and great coffee machine! Service center is…read moregreat and so are the service advisors. Took care of my 2018 Mazda CX-9 right away

Purchasing the vehicle was a pleasant experience but 30 days later my situation became a…read morenightmare!Never received the title or plates for a vehicle I purchased on the spot. Waited over 5 months then decided to file a complaint with NJ DMV. Investigator advised that they called for an immediate shut down of this dealership due to their "findings". Luckily, NJ DMV, will be providing me with the title due to this fraudulent business being shut down.

Not the type to normally complete reviews unless something is truly exceptional. This place is…read moreexceptionally awful. My fiancé purchased a vehicle which had a completely broken glove box which was not disclosed. Could have looked past this but he also paid for new plates and registration two months ago which to this day still aren't here. His temporary tags have already long expired. Initially, he still had contact with the dealer but after the first month he has been completed ghosted. I personally rely on reviews to make purchase choices and feel these people need to get put on blast for both the deception but more importantly from the atrocious customer service. Avoid, avoid, avoid.

I'm happy with my purchase even though my options was limited elsewhere Route 46 auto sales…read moreprovided me plenty of help to even acquired a better option than what I was looking for. Very helpful and transparent with me. Customer service from Robert was on point and his colleagues made it welcoming for people with children. Looking forward to recommend and purchase from here again.

Amazing experience, thank you Robert! We drove 90 miles from Connecticut for our son's first car…read moreand the car was everything it was represented to be and the process couldn't have been smoother. Fees were exactly as stated. We'll be back when it's time to get a car for our youngest son.

The worst. Rude, especially 'macho' with women…read moreNo communication: one you car if off thei lot the drop you like a hot potato. Wonder where your car is....don't ask or they will yell at you. (Have a tape if anyone has any questions) They ruined my excitement and joy of buying a new car. KARMA

Garbage dealership Run the other way…read more Don't go there Andrew takes your money and sells you garbage

I was looking for a used car for my 18 year old son and searched everywhere to find a particular…read morecar. I found the 2013 Dodge Dart for sale for a great price and thought it was too good to be true. I called and spoke to Ahmed and he was what I would consider real. I came in with an approval from a particular bank so my negotiating was up to me, and even though the numbers didn't match, Ahmed changed the price of the car to make it work! The car was clean, had minor issues because it did have 110K miles, but nothing that a few bucks couldn't fix. Mike took me out for the test drive and he was really nice too. I have dealt with some shady dealers who make promises, but when it comes down to it, I would rather have honesty and have it laid all on the table. Seriously, don't bullshit a bullshitter.. and there was no bullshit here. I recommend this place to anyone who is looking for a used car and honesty. If you need help with you deal, talk to me so I can simplify it for you... This dealer is selling cars, not empty promises.

THANKS Mo' LuV this Place…read moreGREAT Customer service The Team worked and made Car-Buying a FAN-tastic Experience! Thanks Again Mo"

if I could give zero stars I would. I'm writing this to warn others so they don't have the…read morenightmare I've had. I have never in my life dealt with a more shady person or place. I found out that local repair shops will not even work with them because they are so sketchy. I've had to put so much money into a vehicle I bought from there that it's actually embarrassing how scammed i got. please learn from my mistake

Would not let me drive for 5 more minutes after a 10 minute drive on a possible cash sale. Check…read moreengine light on. I scanned it and had possible serious situation with coil and 02 sensor. He said price would be higher on Monday and something fishy about the VIN # partially scratched on dash i looked up the VIN number that was on the sticker of the door panel to get a history and could not get it to match the vehicle. BUYER BEWARE

This was the smoothest car selling process I've been through! Ron was super helpful and he was able…read moreto accept the amount I was anticipating without any hesitation. He was a pleasure to work with and I'm so glad I sold my car here. Would highly recommend this place to anyone who is looking to sell their car without any haggling. They are truly honest with their words and loved to hear my car was well taken care of :)

Needed to sell an old car. Got it done quick. Think I could have gotten just a little bit more but…read morewhatever.