I explained my situation with trying to find a job, and one of the staff recommended me one and…read moreguaranteed I'd be hired by his friend to be able to afford my membership. I applied and I didn't get a call back. It soured my relationship with said staff and what made me didn't appreciate our last session was that he had a late night and hangover, meaning he was unfocused towards my progress in our training. I will say, the gym itself was great. Showers and locker rooms are clean, there's just about every machine and weight you can think of, and there were plenty of space. It's unfortunate that I was swindled out of my buck, especially by someone who didn't care about my job situation.

I have been a member there for 5+ years and just recently had some issues with the place. I talked…read morewith management who said they were going to take care of the issue and nothing else happened Decided to call corporate hoping that they may be able to take care of these issues. Went in to work out and had one of the front desk people come up to me mid workout and tell me that my membership has been canceled. I had little and none interaction with this person with the exception of a smug attitude. I would look for a different fitness center because they will promise you anything to get you to sign the paper and then the follow through is nothing The staff used to be good, but they have really gone downhill. Save your money and go somewhere where they actually do care about members and customer service because this is not the place.

I joined Chesterfield Family Center specifically for their water aerobic classes in the morning. At…read moreleast 1/3 of the time, there is no instructor. From what I'm told this is an ongoing issue. There are instructors who would cover classes if childcare would open earlier, but the park board will not open even 30-minutes earlier to accommodate their best instructor. Obviously they don't care about their paying customers.

A great (huge) place for you to work out when visiting your friends and family in the area. I would…read morenot join if I lived here - bare bones with an institutional feel... Staff is nice , however no one goes out of their way to help. Also - I believe that staff, lifeguards, and personal trainers should look and be healthy...not the case here for any type of inspiration. A solid place to get in a workout - that is about it. Beyond that, don't expect much.

Another new Manager, another failing grade. Against my better judgement, my wife joined. 3-days…read moreafter paying, working with their Manager AND a guy from "Corporate", they won't let her in to work out. SHE TOURED WITH THE MANAGER!! Still the restrooms are a mess, lockers always full, occasional raw sewage on the floor in the locker room, steam room NEVER works and at least the equipment is always broken. How hard is it to replace a carabiner or a simple roll of toilet paper for peak hours? There are two rolls on the fixture, can we have ONE that has TP on it and a locking stall would be nice. On the plus side, they keep the locker rooms open while the sewer backs up. Classy. Kudos. I have worked out at gyms all over the country. This one could be OK. Many Genesis clubs are nice! Just a complete lack of caring is endemic of this location. Like it's cursed.

I stopped by here on a Sunday morning for a day pass. The front desk was very friendly and helpful…read more The gym was nice and clean. Some of the equipment were a little older, but no tear or wear, just solid. The locker room, the pool, the hot tub, the steam room, and the shower were all very clean! I will definitely come back to use the gym again when I'm in the area.

I'd say this is a definitely a good, utilitarian AF. This is the one I usually come to when in town…read morefor work. It's never been crowded when I've been here. Weight room is bigger than some, with 3 racks plus Smith, a cable machine, leg presses, etc. Only thing I didnt see was an EZ curl bar, but no big deal. They also have bumper plates and rubberized mats on the floor for deadlifts. (They also have lots of sign threatening charges for "dropping weights," not re-racking your weights, or "leaning weights against the wall.") So be warned, I suppose. I haven't had much interaction with staff here, but from what I can recall, they've been friendly. It's not the shiniest or prettiest AF I've been to, but it's got it where it counts. They've also got a vending machine with drinks. Would definitely come back.

Only in town for a few weeks but the manager was able to get me a deal on an abbreviated…read moremembership. I tried hitting up some other gyms but when I made it clear I wasn't interested in joining a cult or taking out a second mortgage on my house they quickly lost interest in me. The manager here was super friendly and willing to take the time to speak to me without undue pressure. The free weights and cardio machines were adequate for my use but the place is probably geared more for the casual user than the gym rats who want to grunt, groan and slam weights around like Neanderthals. So if you don't need a river of testosterone flowing around you but rather a pleasant place to work out without being judged by how many tires you can flip over than this is the place for you.

This is it, the gym that has something for everyone!…read more Convenient location downtown, both on and off street parking, and very secure (member key fab required for entry, cameras in public areas, etc). Your first impression will be receiving a friendly greeting from their staff at the counter. When they aren't helping welcome members in, they can be seen actively cleaning so everything is spotless from workout areas to the bathrooms and locker rooms. I don't know how many square feet the facility is, but the layout is great in that workout rooms are divided out so it's not so open and intimidating as other big box gyms I've been to. Whether you want to workout on your own, work with a personal trainer, try CrossFit, powerlifting, or even body building, they have you covered. It feels like a family environment to be greeted by name by the friendly staff. I enjoy feeling welcomed and not intimidated like other places I've tried. Get down there and try out a free session. Or join them at one of their community events or competitions. We recently enjoyed their CASA fundraiser and loved seeing their small business give back to their community

I travel for work and this is hands down my favorite gym to visit on the road. Day pass isn't the…read morecheapest but it's a sick gym, great environment, cool people. 10/10

I recently went to my local Planet Fitness which I have been a customer for years. I wanted to…read morepurchase an item behind the counter but was told they no longer accept cash, only digital payments. Well, basically I will no longer be purchasing anything inside Planet Fitness if I even choose to maintain member ship status. I will bring my own water, and/or tanning supplies. They will be getting zero $0 add-ons from this customer. I'm extremely disappointed in this company. I'm already sharing my frustration with whomever want to listen. One of my room mates, a female says she cancelled and is inquiring at Club Genesis for an alternate workout place. It is quite likely I may do the same.

Be aware when canceling memberships. They started billing me again a year later and refused to…read morecredit me back for their error in billing. Management refused any communication and phone number to contact senior management. It's all good until they owe you money.

It's okay. One kid pooped in the pool one time. The lifeguards are homophobic and blow the whistle…read morewhen I didn't do anything.

How much is the pool party? Looking for a reasonable Summer…read morebirthday for a 2-year-old

5 STARS! The entry service set the tone. She was so friendly and accommodating! I forgot her name…read morebut she was from Plano, TX. The best! That's what you need to keep members. The workout was tough as always but this one was at the top. Probably a pre hell week workout. The Playlist was awesome and not too girly. The coach even cranked up the music louder than any other coach I've had in five years. I like my music loud and this hit the spot on such a hard workout. I was visiting from Texas and happy I made the visit. Enjoy!

My previous review complained about their policy of requiring a credit card to book a free class…read moreand my hesitance to do so. I decided on a workaround. I used a visa gift card to book my free class. And I really liked the class, they were actually doing 2 free classes at that point in time, so I liked both classes. After the second I signed up for their cheapest membership which was 4 classes/month at $59. Then they ran a thing called Hell Week, where you got a free t-shirt if you did X out of X workouts in a week, I think it was like 5 of 7. This required me to buy more classes, but I got sucked into the challenge. And it was hard, but it was good. So I bumped up to their next level, 8 classes/month for $100. So I was going about 2xs per week. I'm a 38 yr old guy who hasn't really consistently worked out since high school. I had to kind of ease into this and make sure it worked with my schedule. But the workouts worked for me. The coaches work for me. I like the motivation. I like just showing up and having someone tell me what to do. They always show modifications, and I've never had anyone make me feel weak for the size dumbell I pick up, or modified sit-ups because my back hurts. I've increased my stamina and endurance on the treadmills (when I tried running outside last summer I kept getting bad shin splints, the coaches helped me with how to work those out, but the short bursts on the treads mean I don't get the shin splints very often anyways.) I asked the Coach Theo a few weeks ago about signing up for a 5k, and he encouraged me to do so, said I'm running almost that far on the treads in a class, and that I could totally do it. So I signed up for the Reentry & Recovery Fresh Start 5k last weekend and I ended up finishing far before my goal, knowing I could have actually run a little faster, and I bewilderingly won a medal, 2nd place in my age/gender division. It was an amazing feeling. I'm feeling way more strong, fit, energized. I love that there is a kind of team mentality but that it's also about me and my goals and pushing myself and not about anyone else. It's a great way to clear my head and a great start to my day. I'm now signed up for the unlimited classes for the next 6 months and I'm going like 4-5 times per week. You do have to use one of their brand of heart monitors, there's an arm one, a chest strap that's a little cheaper, and I think they're coming out with one that communicates with the Apple Watch? You can borrow one for the free class, rent one if you want each class during the first month if you're checking it out, but it's more cost effective to buy one eventually. Because of the 30 day cancelation policy, basically anytime you decided you want to quit you'll still have to pay for 1 more month. And they also have like 10 class packs. They want you to come in and try the class and then they'll explain the contract stuff to you, but it's not super high pressure. The people are chill and cool. There's a transformation challenge thing coming up in January that involves photos and weigh-ins and cash prize for percentage of weight loss.