My grandfather stayed at this facility for a few weeks, and the level of care he received was…read moreheartbreaking. Staff failed to properly change and care for him, which led to him developing one of the worst bed sores I have ever seen. No patient, especially someone elderly and vulnerable, should ever be neglected like this. This place appears severely short-staffed, and the lack of proper attention and compassion showed every day. Families trust nursing facilities to provide basic dignity and medical care to their loved ones, and I feel that trust was completely broken here. I would NEVER recommend this place to anyone of any age. My grandfather deserved better treatment in his final days. I hope this review encourages the facility to make serious changes so no other family has to experience this pain. May my grandfather rest in peace.

the paramedics of the city watsonville and the post acute center cover up a wrongful death that…read moreoccurred thursday evening. when a man who was admitted just hours before started having a heart attack and was screaming for help for over fifteen minutes when no one came to his side. he died next to my brother who was a patient in the same room, number 13 station 3 the man should have never died like that. they let him die!!! and i'm calling sacramento nursing facility investigations

When we contacted Elevate, we were desperate for help for our 22 year old son who was an addict but…read moreshowing signs of mental health. Mike the sales guy assured us that elevate was a dual function facility, "they treat the drug addiction and the mental health" IT IS NOT DUAL. It's barely addiction. Our son relapsed after 4 days and had a bi polar manic episode within days. It was a placeholder at best. He is worse off than before he went.

becareful who you decide to trust in the program…read more clients are okay but dont get too friendly with staff or trainees

First off, you need to know that I do not write reviews (this is my first) for companies, as I just…read moredo not have the time. However, I feel extremely strong about this company and signed up on Yelp just so others will not go through what I have been through with ATG Rehab Specialists. ATG Rehab Specialists is a company I would stay CLEAR from, regardless of the office location. I came in contact with them when I was in Valley Medical (VMC) for a Spinal Cord Injury. Valley Medical (VMC) has a couple of vendors who supply wheelchairs, as well as various medical supplies to patients. Coming towards the end of my stay at VMC (total of 6 weeks), I had multiple negative interaction with Rehab Specialists. I was given the run around for many months, never received straight answers from these folks, and continue to get the run around to this day...hence this review. To bring you up to date, I recently contacted VMC since I was having issues with the wheelchair that ATG Rehab Specialists had sold me. VMC mentioned to me that ATG Rehab Specialists needed to be there to assess the situation as well. I really did not want them there (slime balls), but did not have much of a choice. After about 1.5 hours, the PT wrote me a script THAT day and handed it to Todd Orman before he left. We had already worked out exactly what I needed to purchase, so the items that I needed to purchase had been clearly identified, and they also had the script. These two components are all ATG Rehab Specialists needs to complete an order and ship an item. After contacting ATG Rehab multiple times (for a MONTH) to no avail to follow up, I finally was able to get through to Adam Robledo (Todd Ormans Asst). Unfortunately he did not have any updates for me (this is 30 days after I my appointment). The item I needed and was fit for a MONTH ago had not been submitted to my insurance for approval or denial. So, here I am a MONTH later....in the same exact place. And forget getting a hold of Todd Orman, he will not return your call, regardless of the severity of your vm, and makes up excuses when you do (and if) you get through to him. I ultimately requested them to mail the script to me, along with the description and part numbers of the items I wanted to purchase, and I will order them myself. Long story short, I received the run around AGAIN for almost a MONTH. This is completely unacceptable when you are in pain on a daily basis. 2 other individuals that I was in the hospital with also had numerous issues with them as well. I will not speak for them, but merely let you know they were (and are) extremely unsatisfied with this place. I am taking my business elsewhere, as I am in a high level of pain and cannot waste any more of my time with these folks. Hope this helps other Yelpers....

I had the most amazing massage therapy session with Lanakila. My body felt such relief from pains…read moreand strains. The relaxation was amazing. I made another app next week. Thank you so much.

Great spot, comprehensive care: massage, training, stem cells. They have everything I need and…read moregreat staff.

This is Not a safe place to be a patient at. Also, the staff have in the past lied to a former…read morepatient of theirs at facility on several occasions.... I would highly recommend another care facility to stay at.

The staff was very welcoming to my Mom. They worked well with Santa Cruz Hospice and provided…read moregreat care during her final days of cancer. The residents were also very friendly, and they looked out for my Mom too. Their pricing is some of the best in the area too. Recommended.

My mother-in-law lived at Wesley House for three and a half years, until she recently passed away…read moreat age 99. It was a difficult decision for my wife to sell her family home of 63 years and move her mother to a full-time care facility, but circumstances and physicians' directives required the move to take place. Wesley House is a clean and calm environment for the very elderly, and was a very good fit for my mother-in-law's needs. Wesley House staff also worked well with Hospice of Santa Cruz and my mother-in-law's private caregiver (who became her part-time companion while at Wesley House). We want to thank the facility's owner, Janet Leon, and the compassionate staffers, particularly Hilda, Carmen, and Horte, for providing excellent care for my mother-in-law, especially since my wife and I live in another state and could only visit every quarter. We highly recommend this facility.

its the place to be-did a year there----the dinners spoiled me…read more... they have a walkway.....lush backyard....

My wife, who is 83 and has limited mobility due to advanced Alzheimer's, needed to go to a rehab…read morecenter after a four day hospital stay in order to regain her strength and mobility so that she would be safe for me to care for in our home. I looked at available options in South Santa Cruz County, which would accept Medicare and provide physical and occupational therapy. Manresa Healthcare stood out to me initially because of it's smaller size, as it is easy for someone as nonverbal as she to get lost in a large institution., as it is easy for someone as nonverbal as she to get lost in a large institution. I was somewhat concerned when I saw that a year previously it had transitioned from local ownership to a larger company. However, when I toured the facility, I made a point of asking multiple non-management employees who had been there before and after the transition what impact the sale of the facility had had on their workplace. The answers were consistently positive. Furthermore, when I toured the facility, I was impressed both by how bright and clean it was, and by the layout, which is coming off of a single straight corridor, as opposed to a maze of twisting confusing hallways. straight corridor, as opposed to a maze of twisting confusing hallways. I am bringing her home today after four weeks at the facility, and I have zero regrets about my decision to place her there. I was particularly impressed by the accessibility of senior management. Within her first few days there, and throughout the entire time, I would routinely see the medical , the director of therapy and the administrator on the floor, and whenever they saw me they would make a point to check in on how my wife was doing, and whether any changes were needed. to check in on how my wife was doing, and whether were needed. The same was true of the dietitian, who met with me within a day of her admission to ask about my wife's food preferences. When my wife lost a few pounds in her first week there the dietitian met with me again to figure out what we could change to reverse that, which was successful. While institutional food generally has a bad rap, I was impressed by the menu, and I frequently checked on it by tasting my wife's food and it was definitely up to par., I was impressed by the menu, and I frequently checked on it by tasting my wife's food and it was definitely up to par. Within a week of her admission all of the staff knew and her by name every time they saw her. When she entered the facility, my wife was really unable to stand or use her walker due to the combination of her cognitive impairment, and the rapid loss of strength in the hospital. Due to the consistent therapy that she has received five days a week she's back to was before her hospitalization. Additionally, I have learned some new techniques that will help to keep both her and my back safe in the home. Communication with the director of therapy was constant and excellent Finally, I cannot say enough about the CNA's responsible for much of the daily contact with her. They were uniformly helpful and cheerful, and if the one assigned to her on a given day was busy one of the others was always willing to pitch in and help with whatever was needed. I cannot count the times that I was asked what else they could do for us. Of course, any elderly or impaired patient does better when they have someone in the family advocating for them, and I did that. However, in a facility with less accessible administration, I doubt that that would've had nearly the same impact..

Such a gem in this small town. The team take such pride in the care they give. The community is…read morelucky to have great nursing care and rehab team to care for loved ones.

I do not typically write reviews for anything, but in this case, I felt compelled to share my…read morethoughts on this wonderful place. I am truly thankful for WRRC and all the crew at the house. Not only did their methods help cure me of the obsession, but they gave me insight into my life and tools to use that has allowed me to thrive without the need of Alcohol. My wife and kids are also very grateful to everyone at WRRC who started me on this new journey. For anyone struggling with addiction, I'd highly recommend checking in. I loved that their methods are holistic, and not necessarily pushing any one solution to recovery, but teaching numerous principles. I believe most, if not all the counselors and people in the house have been down the road, so have real life experiences of recovery and really seem to want to share the gift. If you are truly ready to stop the madness caused by addiction and willing to listen, learn and be open for change in your life, this place is waiting to help get you on the path to recovery. The house is situated in a beautiful area with wonderful views and wildlife. The pool, gym, game room, food options, weekly excursions and phone options, which help with family involvement are certainly a nice bonus as well. I'm currently over 15 months sober and continue to use the skills I learned in "The House". I'll be forever grateful for the caring people of this facility, and look forward to the weekly alumni meetings and occasional BBQ's back at the house. They saved my life. Enjoy every moment....

Folks - the day comes when you have to face the hard truth that you (or your loved ones) can't…read moreoutsmart the human condition. You (they) are talented, kind, smart, respected, and capable, but you (they) can't make it without help. There is no shame, no stigma, and no better place to reclaim your (their) life than WRRC. The location is convenient (close enough but worlds away), the accommodations and offerings exceptional, surrounded by beautiful trees, in the nearby mountains with a pool and hot tub. Exercise, yoga, optional massages and trips off site made this an incredible experience, but the people of WRRC make your freedom possible. I made plans months out (though their turnaround based on need is remarkable), and the staff were exceptionally accommodating, fielding questions via phone, text and email. I wanted to visit, and had a great time meeting both the staff, as well as clients. I had a chance to chat with a client with no supervision - they let me know that they had extended their stay by 2 months! I thought this amazing, but having spent a month, I truly understand. Lindsay was the first person I spoke with. She has many hats, all worn well, with expertise running impactful groups (super supportive) and WRRC. I never felt pressured before I decided on WRRC, and she was always available for questions. A caring, sincere, resourceful and super cool human (I will repeat this and give an overall appraisal at the end of the review)! Nikki was my case manager, and was great - vibrant, kind and informative. She juggled needs effectively, making appointments and taking care of my support network. A super cool, effervescent human! Jay facilitated groups in a refreshingly direct and calm way, holding us accountable while delivering the tailored curriculum. Exceptionally caring, a paladin of recovery, a super cool human! Lesley met my health-conscious food needs deliciously...her Green Tahini needs to be on salads globally. I had to pinch myself to remember why I was at the Retreat with meals this delicious! With great warmth and kind conversations, a super cool human! Kritika led great and insightful groups, shared great resources, connections, conversations as well as made some tasty food too! Kind, big hearted and committed to your recovery, a super cool human! Dave leads groups as well as outings. Nothing can convey the profound capacity of Dave, the Lao Tzu of WRRC, whose wisdom, caring and experience manifests in surprising, joyful and hysterical ways. A super cool, super real human! Suzie is an exceptionally kind, resourceful and generous member of the WRRC, sharing insights, laughs and wisdom throughout the month. Her experiences offered unique perspectives on the transformation of recovery, her suggestions golden, a super cool human! Gerry was fantastically up on everything, caring, efficient and cheerfully supporting us in our recovery. Generous, dedicated, warm and kind, a super cool human being! Robin was a great asset to recovery, with excellent fitness routines, deep knowledge regarding the overlap between kinesiology and recovery. Wise, talented and a great guide to the nearby parks, she brings another critical facet to the recovery. A super cool human! Lisa conducted our yoga sessions, this is an area where I lack expertise, but she provided her own unique, touching and deeply kind insights, a super cool human! Jessica facilitated our art therapy sessions, and they were creative and offered lasting insights to address continued sobriety. Caring, tuned in and creative, a super cool human! Chris is my definition of a therapist, someone qualified by training, but naturally talented through experience and being a whole human being. We worked in several different modes, solo (insightful and impactful), with my kids (healing and owning) and my girlfriend (transformational and future focused), as well as in the family groups, all the while using honesty, care, humor and deep compassion to bring out the best of a wide range of clients, family and ages. Understanding the needs of such a wide range of folks requires wisdom to meet suffering where it is, and Chris applied just that, being a great guide toward a life of recovery and super cool human! The month passed quickly, and I could go on paragraph after paragraph regarding the deep conversations, laughs in comradery, recognition of past suffering, and the blue horizon of a sober future with each of the aforementioned WRRC guides. But in that is the point - they are committed to your recovery, trained in effective tools, human in their recognition, honest in their embrace of the complexities of it all, and compassionately fully engaged in your better future. I know it might be hard to acknowledge, but you or your loved ones deserve this level of care. There is no shame, no stigma, you (or your loved ones) are human. Nothing is more important, and WRRC delivers. I cannot recommend WRRC highly enough. Dan says "Check it out"!

I requested an appointment with O. T. by completing their online form, as well as leaving a…read morevoicemail. No response. Fortunately, CORE was very responsive, and gave me an appointment within a week's time.

Life Changing!!…read more First, let me just say I was getting so pissed reading through some of the bad reviews because I have now done (2) 3 month rounds of therapy here and all those complaints are just nonexistent now. I just laughed when I saw they were 5 and 10 yr old years old. They really should, at some point, be expired and taken down. Those old reviews have absolutely no bearing on how the place is run and staffed today. I started my first round of therapy at Pacific Coast in May of 2022. I HATED it, but had to wear a mask per PC rules, while in the facility, and they ABSOLUTELY spray and wipe down everything after patient contact and STILL DO. The mask, per state regulation is optional now, per the patients comfortability. After any kind of major surgery you are hurting. It is a no brainer that your recovery is gonna hurt too. Sitting down to pee hurts so I'm not sure what the previous clients were expecting. I've cried lots of times doing physical therapy. I WANT to push myself to get my full range of motion back. Your body just went through a very a traumatic experience with your surgery. Like you babies, it just wants to curl up and go to sleep, and wake up feeling better. So here's a Wake Up! It doesn't work that way! How old were these reviewers? I my past I have been sent to some pretty nasty boot camp therapy facilities and this ain't them. I have to say I was less than thrilled that my knee surgeon was so adamant about me using Pacific Coast for my p.t. post surgery because I live in Capitola, and at that time my handicap accessible van was costing me $150 to fill its tank. Not to mention dealing with the traffic. I also have back issues with surgeries overlapping or postponing my knee surgeries. My pain was constant and coming from everywhere. The LAST thing I wanted to do was get up, clean up, and make that 30 minute trek into Watsonville. I was so terrified the first time around, they may have indulged me a bit more with extended ice packs and massages. No matter what level of pain I was crying about or where it was coming from, they would convince me to come in anyway. I can tell you I ALWAYS left them either feeling better about myself or just feeling better in my recovery. There is such a good positive energy in that place. The therapists are young, excited to learn and work and really weirdly happy. The front desk has always treated me with respect and kindness and let me tell you, I am not an easy client. With my boo boos slowing me down already and just always running late in general because of my other handicaps, if I wasn't late I would be squealing in there bordering late, while all the good clients sat calmly, and clearly early, waiting patiently for their appointments. I've never seen anyone treated rudely. There may be times that I came in cranky, but it never lasts. It is just the epitome of the way Stephen Bruce runs that place and it just rubs off on everyone. They are empathetic if your pain without being condescending. They are serious in their work without being bored insensitive jerks (ok I too have had some bad past experiences), and if I ask one of the newer or younger therapists a question and he or she is unsure of the answer they immediately go seek Stephen out to be able to come back with the current information. It blows me away, especially in my medical world if I get the standard "I don't know," and then leaves you still in question. Here you get, "I'll go find out,". I could go on and on, and I will probably, when I finish my therapy for my right total knee replacement. So I will just close with this...this place is WORTH the drive, the time, and the effort. You will Never leave this facility feeling worse than when you came in and I PROMISE you, this id not a physical therapy assignment you have to drag yourself to. It's the highlight of my week. It lifts you physically, mentally, and a bit spiritually as well. I'm already feeling sad that I only have 3 more sessions before I get to "Ring the Bell!" Yoh want to know what that means--go find out for yourself! (Please excuse any spelling or grammatical errors, I never go back and reread my posts.)