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    Balance Physical Therapy Watsonville

    5.0 (1 review)
    Closed • Closed
    Updated 2 months ago

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    4 years ago

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    The Good Feet Store - Over 300 arch supports

    The Good Feet Store

    4.1(21 reviews)
    21.7 mi

    As soon as I called The Good Feet Store, they were helpful and I was able to schedule an…read moreappointment the very next day. Minerva took excellent care of me. She is extremely knowledgable, and answered all of my questions. I explained how tired and sore my feet feel on a daily basis. As a teacher and someone with an active lifestyle, I am on my feet a lot. Minerva helped me try on sevaral orthodics, and about an hour later, I was walking on clouds through the store. She even was able to find a special insert for the occasional "dress up in heels events." I wore some inserts for my workout this morning at the gym, and already I can feel my posture is better and my feet are very happy. She assured me that she will follow up in a few days to see how I am doing, and I believe her. It's not always common to receive this stellar customer service. Thank you Monerva and Monterey Good Feet Store! Janis Ost. Santa Cruz

    Terrible experience trying to hold the salesperson, store manager, and store owner accountable for…read morea full refund of approximately $1,500 they committed to at the time of purchase -- not credit -- if the products didn't work. The products didn't work for us. Instead of honoring their refund commitment, they repeatedly offered variations of inserts and extended the refund timeline until it was past the window for a Visa dispute on the original charge. They then refused to take the product back or return any money. When we escalated, the explanations we received were inconsistent with each other and with what we were originally told. We spent hours out of principle trying to hold them accountable to their word. Their products may work well for others, but they didn't for us, and based on our experience, we felt the company did not honor its commitment. Very disappointing. Buyers beware.

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    Pacific Coast Therapists

    Pacific Coast Therapists

    3.7(27 reviews)
    0.0 mi

    I requested an appointment with O. T. by completing their online form, as well as leaving a…read morevoicemail. No response. Fortunately, CORE was very responsive, and gave me an appointment within a week's time.

    Life Changing!!…read more First, let me just say I was getting so pissed reading through some of the bad reviews because I have now done (2) 3 month rounds of therapy here and all those complaints are just nonexistent now. I just laughed when I saw they were 5 and 10 yr old years old. They really should, at some point, be expired and taken down. Those old reviews have absolutely no bearing on how the place is run and staffed today. I started my first round of therapy at Pacific Coast in May of 2022. I HATED it, but had to wear a mask per PC rules, while in the facility, and they ABSOLUTELY spray and wipe down everything after patient contact and STILL DO. The mask, per state regulation is optional now, per the patients comfortability. After any kind of major surgery you are hurting. It is a no brainer that your recovery is gonna hurt too. Sitting down to pee hurts so I'm not sure what the previous clients were expecting. I've cried lots of times doing physical therapy. I WANT to push myself to get my full range of motion back. Your body just went through a very a traumatic experience with your surgery. Like you babies, it just wants to curl up and go to sleep, and wake up feeling better. So here's a Wake Up! It doesn't work that way! How old were these reviewers? I my past I have been sent to some pretty nasty boot camp therapy facilities and this ain't them. I have to say I was less than thrilled that my knee surgeon was so adamant about me using Pacific Coast for my p.t. post surgery because I live in Capitola, and at that time my handicap accessible van was costing me $150 to fill its tank. Not to mention dealing with the traffic. I also have back issues with surgeries overlapping or postponing my knee surgeries. My pain was constant and coming from everywhere. The LAST thing I wanted to do was get up, clean up, and make that 30 minute trek into Watsonville. I was so terrified the first time around, they may have indulged me a bit more with extended ice packs and massages. No matter what level of pain I was crying about or where it was coming from, they would convince me to come in anyway. I can tell you I ALWAYS left them either feeling better about myself or just feeling better in my recovery. There is such a good positive energy in that place. The therapists are young, excited to learn and work and really weirdly happy. The front desk has always treated me with respect and kindness and let me tell you, I am not an easy client. With my boo boos slowing me down already and just always running late in general because of my other handicaps, if I wasn't late I would be squealing in there bordering late, while all the good clients sat calmly, and clearly early, waiting patiently for their appointments. I've never seen anyone treated rudely. There may be times that I came in cranky, but it never lasts. It is just the epitome of the way Stephen Bruce runs that place and it just rubs off on everyone. They are empathetic if your pain without being condescending. They are serious in their work without being bored insensitive jerks (ok I too have had some bad past experiences), and if I ask one of the newer or younger therapists a question and he or she is unsure of the answer they immediately go seek Stephen out to be able to come back with the current information. It blows me away, especially in my medical world if I get the standard "I don't know," and then leaves you still in question. Here you get, "I'll go find out,". I could go on and on, and I will probably, when I finish my therapy for my right total knee replacement. So I will just close with this...this place is WORTH the drive, the time, and the effort. You will Never leave this facility feeling worse than when you came in and I PROMISE you, this id not a physical therapy assignment you have to drag yourself to. It's the highlight of my week. It lifts you physically, mentally, and a bit spiritually as well. I'm already feeling sad that I only have 3 more sessions before I get to "Ring the Bell!" Yoh want to know what that means--go find out for yourself! (Please excuse any spelling or grammatical errors, I never go back and reread my posts.)

    Balance Physical Therapy Watsonville - physicaltherapy - Updated September 2026

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