Such a gem in this small town. The team take such pride in the care they give. The community is…read morelucky to have great nursing care and rehab team to care for loved ones.

Manresa is a small health care facility which is one of the best. Patient care is a top priority…read moredone with respect and dignity.The CNA's have the toughest job on a daily basis. They do their work patiently in a comforting manner and with a smile. Next up are the PT's and OT's who specialize their services to get their patients back up to an improved life style. It was my good fortune to have such competent help. The kitchen team is another great asset. Besides handling the demand for three daily meals they accommodate special requests whenever possible. The cleaning crew is outstanding. They keep the facility spotless all the time. A High 5 for all of them. In my case management was the weak link. Communication in a timely manner was sorely lacking. There is room for improvement. Would I come back here? Yes, because of the caring staff who do all the daily work with patience and a smile. I wish all of them well and good health. Inge

My grandfather stayed at this facility for a few weeks, and the level of care he received was…read moreheartbreaking. Staff failed to properly change and care for him, which led to him developing one of the worst bed sores I have ever seen. No patient, especially someone elderly and vulnerable, should ever be neglected like this. This place appears severely short-staffed, and the lack of proper attention and compassion showed every day. Families trust nursing facilities to provide basic dignity and medical care to their loved ones, and I feel that trust was completely broken here. I would NEVER recommend this place to anyone of any age. My grandfather deserved better treatment in his final days. I hope this review encourages the facility to make serious changes so no other family has to experience this pain. May my grandfather rest in peace.

the paramedics of the city watsonville and the post acute center cover up a wrongful death that…read moreoccurred thursday evening. when a man who was admitted just hours before started having a heart attack and was screaming for help for over fifteen minutes when no one came to his side. he died next to my brother who was a patient in the same room, number 13 station 3 the man should have never died like that. they let him die!!! and i'm calling sacramento nursing facility investigations

This inhumane facility is not a "hospice center" or "assisted living facility." It is an illegal…read moresemi-institution/nursing home for middle age to elderly SARC consumers/adults with intellectual disabilities. I am certain she calls it a "hospice center" as a cover for why they die so often. This owner keeps changing names evade accountability. This was "Rachel's Home" last month, and was the only option the regional center would give my sister. This place almost killed my sister in one short, 3 month respite placement. I was trying to move us both out of this area but my sister couldn't even complete the respite stay. This facility is dangerously understaffed, on purpose. There were 11 residents two months ago, but they have a lot of openings, as residents don't stay long, probably because their families pull them out or they die from untreated health conditions and neglect. Most look residents look depressed. There are two I am very concerned for, one of which looks like she is in severe pain. These residents are getting the bare minimum, assembly line care. They are all confined to a small living space or their rooms during the day. They eat dinner at 4 PM and are locked in their rooms for 13 hours at night. Their health issues are hidden. "Rachelle" will kick your loved one out if you complain. This facility isn't a home, its an inhumane prison. Prisoners and animals are treated better than these residents. My sister is very high needs. She has severe food allergies. This facility refused to follow her special diet, which could have killed her. My sister was confined to a chair all day. No one talked to her. She didn't go outside. She was in her room alone for hours before bed. They wouldn't turn her TV on for her. They lost her remote, along with many of her personal belongings. She was on the most dangerously low caregiver to consumer ratio I've ever seen at 1:8. They had no plans on her birthday. They lost her bedding and gave her one dirty hospital blanket, on her birthday. Some residents are supposed to have their own caregiver but this owner is stealing those 1:1 funds. There are only 2 caregivers, ever. The manager suggested my sister get her own caregiver to address the serious neglect she was suffering, so I had to let the regional center know how badly this place was neglecting my sister to get her on a safer ratio. Her facility was inspected so this owner "Rachel" took over my sister's IPP to kick her out without 30 day notice. I recorded that meeting. The owner didn't even know what an IPP was, much less what "consumer-centered" or "individualized" meant. She then lied to SARC and said I swore in that meeting and to her staff to be able to kick her out. When I got a lawyer in response to those lies, they repeated those lies to a court official to get my conservatorship removed, so I had to drop everything to defend myself against those lies to a judge. The funny part is that they knew I recorded that meeting. I had to get a sheriff escort to get my sister to prevent her from saying more lies about me. Rachel wouldn't give my sister her meds without signing something, because she doesn't realize my sister is an adult with rights who doesn't have to sign anything, and not a product that Rachel owns. Some of her meds were missing and were clearly misused. My sister walked out of that place with walking pneumonia and two ear infections. She was spacey and combative and lost some of her independent skills. If she had stayed her dementia would have rapidly progressed and she would die from untreated health conditions. I was able to keep my conservatorship because it was easy to disprove this woman's lies. but this place is now on the county's radar as being extremely sketchy and dangerous. SARC also lost all credibility. This woman's lies keep backfiring & she can't stop lying to save herself. My sister's lawyer said there have been multiple reports to licensing about this place. The owner keeps changing her name and the name of her facility because following basic laws to provide humane care is not an option for this owner, no matter how many inspections she gets. "Rachel" is one of many opportunistic sociopaths who came to this country to take advantage of the lack of regulations of the care for vulnerable adults in this area. SARC pays many similar "homes" to this one to neglect vulnerable adults to death. SARC knows they change names and doesn't care. Thats the only reason this place doesn't get shut down. All regional center services are like this. Eugenics is how the state saves money. Im not going to stop until the whole world knows it.

If you looking for a facility i will recommend Rachelle's Home. My Mom stayed there for 6 years and…read more2months i visited my mom everyday stayed with her until the end of life. I saw how cleaned the facility, the staff are trained well and very passionate of what their doing, food is amazing cuz the have there own Grocery store to make sure that they served variety food and freshly made everyday. The Owner is very supportive and amazing how she's love all the residents and staff. Amazing people they did a amazing job. Rachelle's Home thank you for everything you do for my Mom. Magie G.

I first met Jackie Tucker and Care From the Heart (CFTH) in 2002. Jackie and her team at CFTH…read morenurtured my mom through the last 6 months of my mom's life. Then in early 2024, I needed hip replacement surgery. My wife has dementia, so I hired CFTH to take care of my wife, expecting to be able to come back home after 4 days in a skilled nursing facility. I had major setbacks and spent 2 full months in the hospital. Thankfully, I returned home to a wife that had been extraordinarily well cared for during my unexpected absence. At that point, I also needed a lot of care. It's two years later, and the team from CFTH is still taking excellent care of my wife and me. I am very grateful for Jackie and her team.

Jackie, i have to compliment your care-giver program. The associates were sensitive to all our…read morefriend's needs. Timo was a rock. He handled every conversation and issue with professionalism and sensitivity! We felt secure knowing that we had a safe secure daily care program for our dear friend. You and all your associates are gold.

I am way overdue sharing my thoughts about De Un Amor in Corralitos…read more Our mother moved into the facility in mid 2019 after stays at some SNF's in the Santa Cruz/Watsonvile area. She was suffering from Parkinson's disease then had some falls resulting in to two incidences of broken hips. Needless to say, a really rough time previous to her arriving at De Un Amor, but once there things smoothed out greatly for her. I really can't say enough about how much we appreciated our mom being in such a pleasant place. The facility itself is bright and inviting; and the outside grounds with an orchard one side and a creek on the other is so very nice. The staff are all very kind, attentive and caring toward the residents and visitors. When I first visited De Un Amor I said to the owner, Trygve, "I want to live here"; to which he laughed and commented, "everyone says that." So in summation I guess the best I can say about the place is that I would be content to have my sunset there.

My mom recently passed while at De Un Amor. She had previously been at another facility in the area…read morewhere it was quite depressing, and it finally closed. We were SO grateful that Mom ended up at De Un Amor. The beautiful, quiet and calm setting and the extraordinary care that the people working there provided to our mom was a blessing to our family. The place was always clean, the workers kind and receptive and the owner was frequently on site. Mom loved to be pushed out to the orchard. She loved listening to the birds and the stream behind the building. If you are looking for a home away from home for your loved one, look no further. Thank you De Un Amor!

I requested an appointment with O. T. by completing their online form, as well as leaving a…read morevoicemail. No response. Fortunately, CORE was very responsive, and gave me an appointment within a week's time.

Life Changing!!…read more First, let me just say I was getting so pissed reading through some of the bad reviews because I have now done (2) 3 month rounds of therapy here and all those complaints are just nonexistent now. I just laughed when I saw they were 5 and 10 yr old years old. They really should, at some point, be expired and taken down. Those old reviews have absolutely no bearing on how the place is run and staffed today. I started my first round of therapy at Pacific Coast in May of 2022. I HATED it, but had to wear a mask per PC rules, while in the facility, and they ABSOLUTELY spray and wipe down everything after patient contact and STILL DO. The mask, per state regulation is optional now, per the patients comfortability. After any kind of major surgery you are hurting. It is a no brainer that your recovery is gonna hurt too. Sitting down to pee hurts so I'm not sure what the previous clients were expecting. I've cried lots of times doing physical therapy. I WANT to push myself to get my full range of motion back. Your body just went through a very a traumatic experience with your surgery. Like you babies, it just wants to curl up and go to sleep, and wake up feeling better. So here's a Wake Up! It doesn't work that way! How old were these reviewers? I my past I have been sent to some pretty nasty boot camp therapy facilities and this ain't them. I have to say I was less than thrilled that my knee surgeon was so adamant about me using Pacific Coast for my p.t. post surgery because I live in Capitola, and at that time my handicap accessible van was costing me $150 to fill its tank. Not to mention dealing with the traffic. I also have back issues with surgeries overlapping or postponing my knee surgeries. My pain was constant and coming from everywhere. The LAST thing I wanted to do was get up, clean up, and make that 30 minute trek into Watsonville. I was so terrified the first time around, they may have indulged me a bit more with extended ice packs and massages. No matter what level of pain I was crying about or where it was coming from, they would convince me to come in anyway. I can tell you I ALWAYS left them either feeling better about myself or just feeling better in my recovery. There is such a good positive energy in that place. The therapists are young, excited to learn and work and really weirdly happy. The front desk has always treated me with respect and kindness and let me tell you, I am not an easy client. With my boo boos slowing me down already and just always running late in general because of my other handicaps, if I wasn't late I would be squealing in there bordering late, while all the good clients sat calmly, and clearly early, waiting patiently for their appointments. I've never seen anyone treated rudely. There may be times that I came in cranky, but it never lasts. It is just the epitome of the way Stephen Bruce runs that place and it just rubs off on everyone. They are empathetic if your pain without being condescending. They are serious in their work without being bored insensitive jerks (ok I too have had some bad past experiences), and if I ask one of the newer or younger therapists a question and he or she is unsure of the answer they immediately go seek Stephen out to be able to come back with the current information. It blows me away, especially in my medical world if I get the standard "I don't know," and then leaves you still in question. Here you get, "I'll go find out,". I could go on and on, and I will probably, when I finish my therapy for my right total knee replacement. So I will just close with this...this place is WORTH the drive, the time, and the effort. You will Never leave this facility feeling worse than when you came in and I PROMISE you, this id not a physical therapy assignment you have to drag yourself to. It's the highlight of my week. It lifts you physically, mentally, and a bit spiritually as well. I'm already feeling sad that I only have 3 more sessions before I get to "Ring the Bell!" Yoh want to know what that means--go find out for yourself! (Please excuse any spelling or grammatical errors, I never go back and reread my posts.)

I was camping in the Watsonville area when I suddenly developed severe pain and needed to go to the…read moreemergency room. Since I live about two hours away, I had never been to this hospital before and didn't know what to expect. From the moment I arrived, I had an excellent experience. I waited less than five minutes in the waiting room before being seen. Every single person I interacted with was kind, compassionate, and professional. Most importantly, they took my pain and concerns seriously and made me feel heard and cared for during a very stressful situation. I've unfortunately had to visit hospitals before, and I can honestly say this was the best hospital experience I've ever had. Everyone treated me with respect, showed genuine concern, and provided excellent care. I am incredibly grateful to the doctors, nurses, and staff who helped me that day. Thank you to everyone at Watsonville Community Hospital for your kindness and dedication. You made a difficult experience much easier, and I truly appreciate the care I received.

I would like to say thank you so much for the wonderful, loving care you provided for me while I…read morewas there briefly recently. And Derek (not sure how to spell your name), I want to thank you most of all for going so out of your way to make sure that there was a good, safe place for me to go to!

This few weeks has been amazing working with Nu Care, from the process of hiring which was so easy…read moreand smooth. The organisation response to all questions concerning the company or the client. It has been absolutely peaceful. They make payment on a weekly basis which is very thoughtful of them. I will recommend Nu Care over and over again.

From the owner: Nu Care is award winning non-medical home care agency founded in Orange County in 2016. We serve…read moreelderly, disabled adults, Veterans, long term care insurance policy holders, and special needs of all ages in the Bay Area. Providing our clients a quality independent living experience at home. You can trust us with our satisfaction guarantee, and our professional care management staff will be happy to answer all your questions.