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    Balance Physical Therapy

    4.6 (9 reviews)
    Open 8:00 am - 5:00 pm
    Updated 3 months ago

    Services - Balance Physical Therapy

    Physical therapy

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    Golden State Orthopedics & Spine - Brentwood

    Golden State Orthopedics & Spine - Brentwood

    2.9(84 reviews)
    0.6 mi

    I originally contacted Golden State Spine specifically to schedule physical therapy, since they…read moreadvertise PT services. I was told I had to see a doctor first, so I scheduled an appointment with Dr. Connor Byrne and was billed for the visit. Only after that appointment did I find out their physical therapy department does not take my insurance (Blue Shield PPO) and I was referred out to outside providers instead. I don't understand why this was not disclosed when I called initially, because it would have saved me time and money -- I could have gone to my primary care physician for a referral instead of paying for an unnecessary specialist visit. On top of that, the outside PT referrals I was given either weren't accepting patients or had availability pushed out for weeks (earliest was March after my January appointment). If you're calling for physical therapy, ask very clearly whether they take your insurance for PT before scheduling anything.

    I thought it was just me, that for some reason they just didn't like me, but after seeing these…read moreother reviews, it seems they just don't care about their patients. I'm made to feel like I'm a bother by Dr. Kronick and by his PA, David Brand. They seem uninterested in my care or concerns. They seem exasperated if I ask questions. I waited over an hour past my appointment time last month with NO other patients in the waiting room. This place feels unwelcoming, unfriendly and that makes me nervous to trust them to do a surgery on me. I'm not used to being treated so poorly by doctors. Local may be convenient, but I'm willing to drive for peace of mind that I am in good, caring hands. Staff needs lessons in how to speak kindly to patients as well. I left in tears.

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    Golden State Orthopedics & Spine - Brentwood - Picture of me in recliner which used to be difficult to get out of but Thanks to Dr Ochoa my life has changed for the better.

    Picture of me in recliner which used to be difficult to get out of but Thanks to Dr Ochoa my life has changed for the better.

    Golden State Orthopedics & Spine - Brentwood
    Golden State Orthopedics & Spine - Brentwood

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    John Muir Health - Brentwood - Nuclear medicine entrance

    John Muir Health - Brentwood

    2.7(6 reviews)
    3.3 mi

    Went In everyone other than the doctor or what they call a doctor was nice…read more The MD wasn't bad but he just kind of had an attitude the whole time I told him something and he pushed me off and said tell your main physician I'm telling him that I don't have one and I'm trying to find one and he just put me off. Everything I had to say he basically just said I'll go tell your doctor when I just told him that I don't have one he wasn't listening to a word I had to say he was just very incoherent what I was saying. $80 for them to tell us we're fine totally laughable of an experience. On top of everything when we walked in there was absolutely no security at the door whatsoever then when we came in he started dogging us as if you've been watching everything the whole time. Not sure what's up with this facility? I get you're upset with people coming in because they're sick but I haven't been sick in a very long time so this is very unusual for me that's the only reason I had to come in is because my throat felt like it was closing in on me and I couldn't breathe but he didn't care to hear anything I had to say and just told me to take ibuprofen or Excedrin and sent me on my way. Yeah thanks for telling me to take a pill when I can't even barely drink water because my throat is so engulfed no Covid though so yay. When he came in he kind of stepped back at me and kind of threw his hand up as if he was like repulsed to even touch and be by me when he already knew that I was Covid negative. The lady at the front desk was very nice but she also sounded very sick and didn't seem like she should be there so for people to be treating me different because I'm sick and treat me like I shouldn't be there at a place that is built to see sick people I'm not understanding why I get looked at and treated as if I'm a monster. The one that walked us to the room she literally threw us in there and slammed the door in our face and said they'll be here in a minute bye... Oh my God the service is crappy here! Can't say I would actively look out going to this place ever again. Very unhelpful and very rude. I wouldn't recommend you to go to this place whatsoever try a different town city state anything but this place.

    Occupational therapy experience was a disaster. PCP recommended getting checked by OT so I went to…read morethis lady Patricia. Reception got paperwork done which said deductible was waived and I was responsible for copay only. Fast forward 3 weeks and I get 300$ for initial consultation. Upon enquiry with billing, they had used 2 codes for my visit, that resulted in 2 charges. Everybody apologized but no one was ready to help. Patricia herself didn't do much. Spent 30 minutes doing mundane stuff and gave me 2 printouts to take home. These were most expensive and useless 30 minutes spent of my life. Thanks for reading.

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    John Muir Health - Brentwood - 2400 balfour rd urgent care ..

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    2400 balfour rd urgent care ..

    Balance Physical Therapy - physicaltherapy - Updated July 2026

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