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    Balanced Bodies Dawsonville

    4.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    5 months ago

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    Underground Strength and Wellness

    Underground Strength and Wellness

    5.0(5 reviews)
    18.9 mi

    The selection was good. The nurse practitioner was very nice…read more Felt like I was doing the Hokey Pokey or a cardio routine with a trainer. I was greeted by the receptionist hello how can I help you? OK sir sign in and have a seat. Called to reception again, how can we help you? Okay have a seat and we will be with you. Called back to reception I'm emailing you paperwork you may have a seat. Nurse practitioner. NP says How can I help you? Here are your options. Great have a seat. Receptionist says please come back up you may pay now and have a seat. Technician comes for vitals OK sir come here. OK go back and have a seat. Come up sir here is the instructions for your product, you may have a seat. Okay sir come back up. All of your products will be mailed Thank you. Have a good day. Overall, a good experience, I just don't need the weight loss product loss now because I lost 5 pounds in the lobby.

    Underground Strength is a great supplement consulting company from top to bottom. Everyone…read morethere--from the front of the house to the back--is knowledgeable and always ready to answer any questions. They go above and beyond to support and promote small businesses, and they always make me feel welcome and comfortable. I've been coming here for a few months now, and I don't see myself going anywhere else. Adrianna and Selena break information down in ways you can actually understand, they're always willing to explain things 3,4, and 5 times. Also S/O to Justin he's always respectful and goes the extra mile. He makes the process easy. Whoever owns this place knows what they're doing, because the employees are a perfect example of what a great company looks like. Side note: Bring back the candy please.

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    Underground Strength and Wellness - Immune IV bag

    Immune IV bag

    Underground Strength and Wellness
    Underground Strength and Wellness

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    Replenish iV therapy & wellness boutique - Relaxing treatment area

    Replenish iV therapy & wellness boutique

    4.6(33 reviews)
    41.6 miOld Fourth Ward

    This was one of the worst customer service experiences I've ever had, and what made it truly awful…read morewas how the owner, Britt, handled it afterward. The appointment itself was already a mess. My sister and I had scheduled 5:00 PM appointments, arrived early, and still waited over an hour before our IVs were even started, with only ONE other customer there. No communication, no check-ins, nothing. At one point my sister pressed the call button multiple times because she urgently needed to use the restroom and was literally stuck with an IV in her arm, and no one came for nearly 20 minutes. We didn't leave until 7:15 PM. Over two hours for something that should have taken about an hour. I was already sick and this experience made it worse. But honestly, the real issue is how Britt handled it after. Instead of taking accountability, she immediately jumped to excuses. She blamed "unforeseen circumstances," another guest, prep time, anything but her own business operations. Even when we clearly explained that we had scheduled appointments and there was only one other person there, she continued to deflect. Then came the communication issues, which were honestly shocking for a business owner. She ignored our emails for days at a time, pushed for phone calls but would only offer weekend availability even after we repeatedly said we were only available on weekdays, and then justified it by saying weekends were the only time she could talk because she has kids. While I can empathize with being busy, that is not the customer's responsibility to accommodate, especially when it is her business that failed. At one point, after a full week of no response, she replied to our availability with a single word: "Ok." That alone tells you everything you need to know about how seriously she takes her customers. She also tried to shift blame onto us, saying there may have been a "lack of communication" on our end and even questioning whether we actually pressed the call button, despite us clearly stating we did multiple times. Being told "our staff said that didn't happen" instead of addressing the issue is incredibly dismissive and unprofessional. And after all of this, she flat out refused a refund, stating "you both received the therapies you ordered" and ended the conversation with "I think it's time for us to move on." That is not how you treat paying customers, especially loyal ones. This was not just a bad appointment. It was a complete failure in customer care, accountability, and professionalism from the top down. I would strongly recommend going anywhere else.

    I have never felt more dismissed by a business owner in my life…read more My sister and I booked 5:00 PM appointments and arrived early, only to sit there for over an hour before anything even started. There was just one other client in the entire place, yet no one checked on us, no one communicated what was going on, and we were left completely in the dark. Our IVs were not started until well after 6:00 PM. Once we were finally hooked up, the experience only got worse. I finished before my sister and urgently needed to use the restroom. I pressed the call button multiple times and waited nearly 20 minutes for someone to come remove my line. Being stuck in a chair, unable to move, and unable to get assistance is unacceptable in any setting, especially one that claims to be in the health and wellness space. We didn't leave until around 7:15 PM. What should have been a straightforward appointment turned into a two plus hour ordeal with zero care or urgency shown toward us. What makes this even more disappointing is that I have been going to Replenish for years and have spent hundreds of dollars there. Despite being a long-time, loyal customer, my complaint was not taken seriously in the end. But the most shocking part was dealing with Britt, the owner. Instead of taking responsibility, she immediately went into excuse mode. She blamed timing, another guest, prep work, anything she could think of. When we pushed back with the actual timeline and facts, she continued to deflect and downplay the situation. Her communication was incredibly unprofessional. She would disappear for days, then come back pushing for phone calls but only offering weekend availability, even though we clearly told her multiple times we were only available on weekdays. She justified this by explaining her personal schedule, which again, is not the customer's problem when we are trying to resolve an issue her business caused. At one point, after not responding for a week, she replied to our message with a single "Ok." I genuinely could not believe that came from a business owner. She also tried to turn the situation back on us, suggesting there was a "lack of communication" on our end and even questioning whether we had pressed the call button, which we did repeatedly. Being told that their staff "didn't hear it" instead of addressing the failure is incredibly dismissive. In the end, she refused to issue a refund and instead told us "you both received the therapies you ordered" and that she thinks "it's time for us to move on." That level of disregard for paying customers says everything. This experience was not just disappointing, it was handled poorly at every level, especially by the owner. Save your time and money and go somewhere that actually values its customers.

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    Replenish iV therapy & wellness boutique - Entry area

    Entry area

    Replenish iV therapy & wellness boutique - Hot tea

    Hot tea

    Replenish iV therapy & wellness boutique

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    Thrive Wellness and Hydration

    Thrive Wellness and Hydration

    5.0(3 reviews)
    25.2 mi

    This was my first time, but definitely not my last. I unfortunately needed some help to get going…read moreone morning after a night of celebration. The Cure drip got me right and I didn't have to spend the day recovering. Thrive literally saved the day. The tech was friendly and comforting. Her IV skills are impeccable, didn't feel a thing. I'm scheduling the slim down next...

    This is one of the greatest services available to those needing their fluids replenished. I had…read morerecently overcome an illness and sometimes got dizzy if I moved around too fast. A good friend, a licensed medical professional, suggested I try a hydration service instead of going to the ER. I searched the Internet for hydration services in my area and came across Thrive Wellness. I'm always looking for a way to save money and Thrive was offering a Labor Day discount. I booked the basic hydration package. They communicated very well after I submitted my information. Teresa, the provider, arrived at my home at the time she said she would. She was very friendly and explained everything she was doing and answered my many questions. I could immediately feel the difference in my energy once the process was complete. There was no more dizziness when I moved around too fast, and I was energized. I will definitely do this again in the future.

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    Thrive Wellness and Hydration - Meet the experts behind Thrive Wellness And Hydration Lounge Teresa Rosser & Rodesha Johnson!

    Meet the experts behind Thrive Wellness And Hydration Lounge Teresa Rosser & Rodesha Johnson!

    Thrive Wellness and Hydration - Call Today!

    Call Today!

    Thrive Wellness and Hydration - Book Now!

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    Book Now!

    Balanced Bodies Dawsonville - weightlosscenters - Updated July 2026

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