The facility is absolutely lovely, The beautification of the property is exactly what you would…read moreexpect to see for the middle of summer. Flowers everywhere and great colors. I was greatest kindly when I arrived and asked to sign a check in log stating my business and the time I arrived. I very much appreciate that process is in place. I arrived early and was offered tea, coffee, or water while I waited. I was given freedom to look around the facility while I waited if I was interested in doing so. I found myself drawn to this really fun finch enclosure where you can watch the birds play. It was in the library and board game area. The facility was bright, well lit, clean, smelled great and marked with directional signs everywhere. When my scheduled time arrived for my tour I was greeted by Kristin with smiles and a welcoming handshake. She was very knowledgeable on the property and provided me with physical informational documents to take as well as information during our tour. Both the studio and one bedroom were in great condition. I appreciated that the balconies were cement not wood so it provided a safer more sturdy feeling. The dinning hall was also very impressive. The room itself had high ceilings with great architecture. Overall great trip and lots to think about.

I've lived at Beacon Hill Independent Living for nine years. My husband received excellent rehab…read moreand nursing care after two falls and was in hospice there. We never had a single regret. We have a full choice of exercise classes, art classes, concerts, films, and activities. Being with other residents at meals or just passing in the corridors, I feel as if we are one large family. We care about each other.

My daughter worked at this establishment for 2 years and made many connections with the residents…read more It has been really reprehensible the way the managers treated her when she told them she needed to put in her 2 weeks notice. Their actions from that point were egregious the way they treated and spoke to her. My daughters pay the entire 2 years with a small raise has been ridiculously low being a lead hostess. She was expected to do more work with the small raise that was given and asked to do management training of new employees. She was always the reliable employee who picked up extra hours and holidays. I would strongly recommend anybody who's considering seeking employment by this company who has basically a corporate mentality of dollars over employee appreciation to think twice!

My mother in law was here from December to September. There are a couple of good employees there…read morebut most are there to collect a check. Let me break it down for you. *Housekeeping I'm pretty sure the entire length of her stay nothing was cleaned in her room. Dusting, vacuum, tub, shower it was all filthy. *Dining room if your loved one naps through a meal they will miss that meal, no one comes to get your family member. It costs extra! They used to deliver water to each room a couple times a day. Then they had Hydration station down the hallway. So if your loved one isn't a person who likes to walk they will not get drinks throughout the day. *Management- the manager is unapproachable. He is not a friendly man and should not be managing a senior housing place. * Medical or Med techs. There were a couple good ones there. Who knows if they are still there. We had missing insulin. Most of her meds I took care of but did have them manage her diabetes. They didn't always take her blood sugar finger pokes or they didn't write them down. Because they didn't do all her meds they could not do a sliding scale for her insulin. She was taken by ambulance at least 4-5 times during her stay for falls. Usually because of UTI's because she wasn't drinking enough water. *Security~ the building is supposed to be locked down at night but I walked in several times after dark. * activities- there were a couple activity directors there during her stay. No one was ever successful in getting my MIL to join in. * maintenance- constant problems with her cable TV and no one at night seemed to want to help her. Leaky faucets, closet light that didn't work all the time. I would not recommend this place

It's a really peaceful, beautiful campus. Every spring there are baby ducklings and it's the cutest…read morething. The staff I have interacted with really seem to care about the residents and make it as comfortable as possible for them.

From the owner: Located in a quiet neighborhood just south of Grand Rapids, Michigan, our community offers warm,…read moreinviting spaces inside and relaxing outdoor areas with natural fountains and a gazebo.

Absolutely deplorable care from nurses and administration. Learning from multiple patients with…read moreparalysis that they were sitting in their own feces for hours at a time & only getting half of the therapy their insurance was paying for was so disheartening. My grandfather deserved better care, and when he brought his concerns to administration they refused to help him leave the facility. Taking away his only means of mobility. I am not sure who is running this place but it needs to be looked into. Please consider other rehab facilities in the area unless you can ensure you're physically checking in on your person multiple times a day!

they don't deserve to be open they treat ther employees bad and they don't care about the residents…read morei seen so many residents come down with bruises on them and they don't clean the place only on special days and they don't clean out the containers where the food suppose to be in they even be lacking on giving the residents there medication they done had so many dead residents there haven't been a day where the fire fighters or ambulance came to the place

RUN...do not trust Maple Ridge Manor (Manistee) with the care of your loved one…read more The only positive comment about this facility is that it is beautiful. Beyond the beauty, it is lacking in every way. The staff are undertrained in providing dementia care and understanding the mind of person struggling with dementia. The management is unprofessional and seemingly unaware (although they've been informed) of the deep issues in care in the dementia wing. In the 36 days my loved one was under the care of Maple Ridge Manor the staff NEVER showered, changed incontinence clothing in morning, or prepared my loved one for bed. ALL care was provided by the family. Doors to the locked unit were often propped open, and the staff in the locked unit were often not present. (Yes, dementia residents were LOCKED in a wing without a caregiver. Yes, this was reported to the state.) Needless to say, the family felt the need to be present most hours of the day to ensure care. Of course, my loved one was moved to a new facility. In one week in the new facility, my loved one has been showered (it's not easy, but it happens), changed both a.m. and p.m., and care for without the help of family. My loved one's anxiety is decreasing and seems calmer. The family is beginning to leave for longer periods of time and trusts that care is happening. Maple Ridge Manor IS NOT the facility to trust with the care and love for your loved one.

Maple Ridge Manor is an absolutely beautiful home dedicated to assisted living and memory care. It…read moreis located in the beautiful community of Lowell. The staff is extremely caring and dedicated to serving their customers. I have toured the property several times and it is always immaculate. I have personally recommend this to friends with aging parents or grandparents.

When my Dad's health deteriorated to the point that hospice was an option, my mother and I met with…read morerepresentatives from Kindred Hospice. Their services were explained and my mom decided to use their services. My Dad was quickly declining however we were determined to keep him at home if possible. After an assessment to confirm he was eligible, services quickly started in the form of nurse visits and caregiver visits twice a week each, as well as on-call services available 24/7 and a social worker. The care provided was invaluable and provided my mom with in-home assurances that my dad was receiving the best care possible. Magda (caregiver) and Gloria (nurse) treated my parents with respect and helped my dad be as comfortable as possible. When my father fell during the night the on-call nurse arrived quickly, confirmed there were no broken bones, and had my dad settled back into bed with medication to help him feel better in no time. It was all much less invasive than a trip to the hospital would have been. When my dad passed away (peacefully in his sleep), the on call nurse arrived to make final arrangements. Getting him moved to the funeral home was handled professionally and kindly in a way that helped my mom at a very difficult time. I highly recommend Kindred and truly appreciate all they did to help my parents in a difficult situation. My dad was able to peacefully pass away at home and my mom knew that all had been done to ease his transition.