I typically do not leave reviews, but I was so impressed with the service I received at Ross…read moreDowning GMC's Service department that I felt compelled to share my experience. Service Advisor Robert Mena helped me. Robert displayed exceptional expertise and clarity in explaining the required repairs and provided estimates for my vehicle. His customer service skills and professionalism were truly exceptional. Throughout the repair process, Robert consistently kept me updated on the progress and promptly informed me once the work was finished. I am sincerely grateful for his dedication and meticulous attention to detail. I was greatly relieved to have my vehicle repaired at a GMC dealership, where I had confidence that the repairs were done correctly and thoroughly, all while being affordable.

Ask for Landon Crane. He's new but he'll give you his best effort and make your buying experience…read morefun and relaxing. My friend and I were out looking for a new car for myself and my husband and we stopped in at Ross Downing. As a female, the first thing I'm looking for is how a salesperson approaches and responds to my questions. Landon was spot on. Professional, polite, not pushy but willing to take the time to answer all our questions, and we had plenty. He was never condescending or fake. He looks you in the eye and gives you the best of his ability, if he was u certain he got up and got the answer for us. The final aspect of what determines if I'm going to do business with someone is their handshake, Landon rocks his. I highly recommend you give him a call. Ross Downing has a great selection of vehicles, great staff, and a top notch up and coming salesman in Landon!

I needed a flat fixed and needed to get to work on time. Shawn took care of me and I was out…read morequickly and on time to work

Great service every time!! I trust them working on my car!! I highly recommend this place!!…read more Great friendly service!!

David is the nicest mechanic/owner I know. He is professional, timely and reasonably priced. Check…read moreit out. Compare. Come back!!

The absolute best car repair and tire shop on the . They get it done at a fair priceread more

Amazing experience! Bring all my cars to him for servicing. The only mechanic that's willing to…read morework on a box truck!

I was very pleased with David and the work he did on my Honda. . I have found a wonderful…read moreMechanic who I will be using from now on .

I just recently had Craig install an exhaust system on my 1967 Chevelle super sport. Craig and his…read morewife were very professional, courteous and very knowledgeable. Craigs was highly recommended by three friends of mine. I will be back in the future. His prices were very reasonable. Brian

Over several years, great customer and vehicle service! When possible, they give me a quote on…read morewhat's needed. If it's something else needed, they contact me before any work is started with what's needed and quote if I want it done. A service center referred them for my catalytic converters. Saved me $500 and truck runs great. Great people working there!

I can't say enough positive things about this Freightliner Service Center which is also part of the…read moreOasis Service Network, the customer service provided by the entire staff here was exceptional and above and beyond my expectations. After having a catastrophic front steer wheel tire failure on I-12 I reached out to this service center that was located just a few miles from the Slidell KOA, they were able to schedule my coach in for a repair without a wait. They made the necessary repairs to my diesel fueling tube which was wiped out by the tire failure and also conducted a full inspection of my Freightliner Chassis to ensure there was no further damage and our MotorCoach was safe to continue out trip. I was met by Michelle and Tammy in the service department, who completely understood my concerns and provided not only comfort but reassured me that my RV would be repaired to Freightliner Specifications and given a top priority safety inspection. Although they are not a tire center they also checked the front wheel and the tire I had replaced to ensure there wasn't any damage that the roadside crew may have missed. This is a beautiful facility and they were able to get me into their express shop without a wait, after scanning my chassis information they also took the time to cover both the driver and passenger seats with plastic and laid down paper floor mats to protect things during servicing. They have a very comfortable customer lounge for anyone waiting on service which is also pet friendly so Wednesday had a place as well although she had no interest in leaving her comfortable carrier. This was definitely a five star experience from start to finish, before leaving the technician also spent a few minutes with me going over the inspection and repairs and answered any questions I had, they also provided me with all the documentation I needed for my insurance company which eliminated any questions by my provider. I am very thankful for all the care and professionalism shown during my service appointment, I highly recommend them to all RV owners that displays the Freightliner badge...

One of the worst truck repair shops I've ever been to. This isn't the first time I've had to use…read morethem. They are super hard to get ahold of. They won't return calls after giving you no option but to leave a message. Took truck in on Monday March 14th, 2022 for transmission issues. Was diagnosed on Tuesday March 15th that it needed a transmission. Was also told that the transmission and everything else that needed replaced along with the transmission was available but the transmission would take the longest at roughly 4 or 5 days. We were told on the 25th that they had everything they needed but was waiting on one part to come in still. On Monday the 28th I'm told that they are still waiting on a part and that the parts manager would follow up with the parts warehouse. Never heard anything which was to be expected. My driver calls me today and tell me that they don't even have the transmission yet because it hasn't shipped. Now they are saying that it won't be here till April 4th at the earliest. They have nothing really to say about that because it's not their fault they say. I ordered the parts on April 18th and they wouldn't order them unless I gave a deposit of $10,000 so that they didn't get stuck with parts not needed if I decided not repair truck after ordering parts. So now they've got me to where I can't do anything. I can't leave because of the deposit and the drivers are about to quit because they need to get back to work. If I had known it was going to be this long I wouldn't have fixed it. I fixed it because I didn't want to lose good drivers. And they don't give a crap about any of it. Like I said this isn't my first run in with them. I had a truck in there last month that needed headlights since another truck backed into it. I had the factory LED headlight assembly in my Cascadia which are $1300 each side. So I decided to swap them both out for the regular halogen assemblies. It was around $300 for both of them. The service writer called to tell me that it couldn't be done as easy as it seemed. And that it wouldn't be cheap because it was going to take all kinds of extra parts and wiring to make them work. I told him he was wrong and he wanted to argue with me. I told him to get me a quote without all the extra BS he was trying to sell me to install them. He wanted almost $500 to install them headlight assemblies. I told him absolutely not. I said you are charging way to much. I just did this with another truck I had and it took me less than an hour to swap them out. He said well that's what book calls for and that's what we are charging you. I said that's BS. I told him no thanks and his response was well we were going to get you in right away. We cleared our schedule for you so that should mean something. I said yeah it means you wanted to screw me on that install. Went down the road and found a mobile guy that did it in about an hour even after running to get a couple things for the install for $150 total. These big shops don't care about us out here as long as they get their almost $200 an hour labor rate.

It is quarter after 8:00 a.m. and they are not open. Their website says that they are.read more

My truck broke down and I had it dropped off at St. Tammany Transmission. I was able to leave it…read morewith them and they got back to me as soon as possible. They have great quality care for their customers. They gave me a diagnostic and even recommended me to another shop who can help me even further. This place is great and would definitely recommend! 10/10

Requested service on my partner's car. Mechanic was very knowledgeable and appreciated his…read morerecommendations. Dropped my car off and was ready the same day. Went to pick up my car and encountered another issue that the shop quickly resolved. Quick turnaround. Very friendly.

Professional, attention to details, and very passionate about the job. This is the kind of Customer…read moreService you cannot find anymore. I would definitely recommend if you are looking for that old school , professional customer service. Thank you Taylor's Auto Center.