their service is one of the worst in America. my compactor has been broken for 4 days I have been…read morecalling for 3 days in a roll and they never have an ETA. they say they will call you and never do. useless employees.

Carol is the best in Customer Service, she addresses any and all concerns regarding the shipping of…read morea placed order, furthermore she will check in with you to confirm that everything went smoothly with products ordered and make sure that you are satisfied. Thank you so much, I highly recommend Pak-Rite and Carol, excellent service.

The employees at work at this FedEx station are amazing. They are so nice & so patient. I hope…read moreFedEx treats them well.

Words customer service ever!…read more Return a scooter from a subscription service was a nightmare, this location don't offer any kind of handling besides send your package out (I had a digital label that my provider and 1800 number said was enough to ship my package, well the lady said that I have to print the label no matter what, and they don't offer that service) So if you choosing this location be aware and be ready, print your labels by yourself, buy a packing slip and some tape before arrive because the lady (that she don't even want to give me her name) is going to make you cry

While this store always seems to be hopping with its customers mailing packages, I use it for my…read moreprinting needs. From fliers to stapled packets, they've managed to get me out the door fast. The question is never if they can do it, but can I wait a couple minutes. I think they do a great job for several reasons: the staff are smart and service oriented, they are well trained and well managed, and they clearly operate as a team. AND there are seemingly enough staff to do the job promptly and well.

I went to this UPS Store yesterday, and this is now the second time I've witnessed a manager…read morespeaking to employees in a very rude and disrespectful way. Yesterday it was a man, and the first time it was a woman named Lisa (who I believe is the manager). As a paying customer, it's extremely unprofessional and uncomfortable to watch management belittle their staff in front of everyone. Employees deserve respect, and the way they are being spoken to is unacceptable. Management here clearly needs to set a better example. UPS DO BETTER!!!

I was here for a huge weeklong event and these guys were extremely helpful! They handled a few…read morecustom print jobs, lots of general printing, receiving packages and shipping everything back afterwards. Great and quick service.

Do not ship with Fed Ex if you ever want to see your package. I was supposed to receive 2 packages…read moreon an order. Fed Ex lied and said I received them I did not. They said I initialed for the packages. The initials were not mine. I called the national cusomer service number because local Fed EX numbers are not disclosed. National customer service said local office would be calling me. I received no call. I still do not have my packages. Fed Ex is the best reason why we need UPS!

Slow shipping and poor tracking information. Multiple delays with my package. Apparently they just…read morestopped delivering at 3:00pm yesterday (2/15) and no information on where my package is? By the way, the weather was fine yesterday. Was supposed to be delivered Friday (2/14) delayed to Saturday, and now no information. Unacceptable

I was expected a desk to be delivered on a Saturday afternoon between 3pm and 7pm. When I saw the…read moretruck had passed my residence and didn't deliver the package, I drove to this location in hopes of simply picking up my package myself so I could take it home. While I was asking employees/drivers about it, they said they were directed back due to inclement weather, which seemed strange at the time since the weather was pleasantly fine. Then they said they didn't even know if the truck had my package on it, which makes little to no sense at all. Never in my life have I experienced such poor customer service and poor treatment. There was no clarification, no empathy, and no package. I was told to come back tomorrow, on a Sunday? As if they were even open on a Sunday. Giving this UPS Customer Center a 1 star out of 5 is actually being quite generous.

This ups store has a notary public available. Call ahead for an appointment. We needed many…read moredocuments to be copied and certified signature and witnessed and eventually apostille certification in Madison. This is an important step necessary to be done correctly from the very beginning if not you will have to start over. Madison will tell you how they want the documents notarized before they pass it along to the other countries consulate for their certification. This is particularly important because of identity fraud and security. We worked with both of the notaries and they were both patient with doing the paperwork accurately each time. We're very lucky to have this service available. This location is disable accessible with a ramp available on the eastern side of the building. The door on the right is bit heavy but if you're in need there are many people around to help you get in. 28/2025 Service 5 Ambiance 5 Location 5 easy 2 hour parking around the building. Value 5 standard and customary rates less expensive here than Michigan.

I was charged $5 to pick up my package from them. The Nike rep said the UPS stores are not supposed…read moreto charge for pickups, that's why we have them as an option to have your packages delivered to them. The Nike rep refunded me my $5 and said he will report this location to his managers for investigation. The lady working the counter couldnt even give me a reason as to why I was being charged to pick my package up. This store scams its customers. DO NOT USE!!!

They ruined my part of my favorite nieces bachelorette party by saying they tried to deliver a…read morepackage and lying about it. I paid extra through Amazon to get this package early before the event now I won't have it unless I break into DHL and find it myself. When I finally got to talk to a human in customer service he lied too and tried to tell me that my address had changed on a place I have lived in for 14 years, I actually did not. I plan on taking this to the Better Business Bureau and filing a complaint there.

Was suppose to have a delivery today but they said they tried to deliver to my house when my…read moregirlfriend has been home all day!! Never happened!! They said they tried at 11:30am when I was home and no delivery truck ever happened! The site sez they tried to deliver at 4:30pm when it's not even 2:30 yet how can that be other than the falsified documents saying they tried earlier than the actual time!! This is the worst delivery service in the United States! They don't keep there word they lie about when they deliver and than they lie about coming to ur house when no one ever shows up!! How can you be in service driver when your customer service is the worst ever to be seen on the planet?? I will never ever have anything I buy delivered by them because I can't trust them to be honest with me or treat me like a customer since they assume right from the start they are right no matter what I tell them!! Your suppose to be customer service friendly not ME ME ME ME ME!!! Try not to lie so much and keep interrupting Me when I try and tell u my issue and you don't even listen you just spout out what u will do to make my life even harder! Worst company ever!! I want to give them a zero star but can't that's how bad there customer service skills are no empathy for there customers at all!

I had them tear up flooring and replace the piping in my lower duplex. The individual complained…read morethat there was water running into the hole as he was trying to replace the pipping. I had to tell the plumber to turn off the water. I should not be the expert but that was common sense. The employee from Knights Plumbing then start cussing. I have used Knights Plumbing many times over the years with my rental properties. But never an experience like this. The job cost over $5,000 and the guy left mud on the floor and did not clean up the mess they made. Horrible experience. I am pulling my business and moving to a different company.

Service was good but they are extremely expensive. I also asked for a quote on a water softer and…read morenever received it.

Ryan was super helpful and took time to guide me through printing copies of land surveys. It was…read morehonestly so simple so I felt a little dumb afterwards, be he assured me I wasn't the only one who got confused with the larger printer. It was super cool and something I wasn't positive that they could do here. There's so many services offered that I could list but it's better to check the website because I know I'll miss some. But I couldn't beat the price elsewhere. I made 5 copies for the price I used to pay for one at the survey office.

I love FedEx office! If you know the team well and have the store email address you get great…read morepersonal service for shipping and creating bound presentations and the like in advance for pick-up. Saves tons of time. I use FedEx office around the country when I travel for business. I've even had one store manager call another to let them know I'm coming and a loyal customer!