Huge selection of balloons and party decorations, albeit a little pricy. Got some balloons for my wife's 50 and it cost about that much for the balloons too. read more

Absolutely, I recommend this business. Easy to order, trustworthy, delivered the balloons as promised. The balloons decorated the home and outside such that I did not need any other decorations! I plan on calling them again! Thank you, Paul, for your help and praise to Scott for his successful life story! read more

Customer service was phenomenal. They accommodated me in such short notice and they also deliver ($50 fee - my location was in Pasadena so not sure if the price goes up if it's outside Pasadena). The only reason I give this a 3 star is I paid $100 for a basic balloon package, total of 4 bouquet and each bouquet only had 4 balloons, it wasn't anything special. Total of balloons probably cost less than $20. I mean it's also my fault given that I didn't want to stop by dollar tree or even party city to get the same balloons. So if you're lazy and are willing to spend the money, this place is for you. read more

Balloon Emporium & Party Store - 4 bouquet flowers cost $100 (each bouquet had 4 balloons and 2 bigger balloons (#3 and excavator) - orange/yellow/black balloons - Balloon Services Near Me - Pasadena, California

This place is amazing. If you need balloons for a party, for a giant balloon arch, or any other balloon need. Very good customer service. Love that they have so many colors of balloons. And I love Pasadena for having a store dedicated to balloons! read more

Balloon Emporium & Party Store - The colors! - Balloon Services Near Me - Pasadena, California

Just had My Sons first birthday party This past Saturday and decided to go all out with balloons because he Loves balloons! And let me tell you they did such an amazing job! I was So in love with all the balloons and how they turned out! They had such a big variety to choose from! The staff was so nice and helpful. I will definitely be back soon for my next event! Everyone had such great compliments on all the balloons we Had. Thank you Shane for making my Sons first birthday look amazing! read more

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The place is a little on the small side, but I'm Okay with that as long as they have what I need...and they did! The staff was friendly and made a beautiful bouquet. They are a little on the pricey side, but I would definitely use them if you're looking for something reliable and need it quick! read more

Balloon Emporium & Party Store - Balloon bouquet by Balloon Emporium in Pasadena - Balloon Services Near Me - Pasadena, California

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Very professional and excellent service. This small shop offers a wide range of balloons for birthday parties, special occasions, baby showers etc. I came here to order a custom balloon for a gender reveal. I walked into the store and the gentleman was able to make me a balloon based on my budget. I got a simple black balloon with pink confetti and glitter inside the balloon. The total was just under $20. He added ribbons and a pretty weight to the balloon. The quality and presentation was much better than other places like party city. I recommend coming here for all your balloon needs! read more

I never get balloons in general but this place was my go-to place to get balloons for my birthday. The female associates were extremely helpful and they did an amazing job with decorating it. Keep up the great work guys! read more

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The BEST service! They are super professional and fun to work with. I've used them for helium tank rentals and arraignments. Their arraignments are beautiful and they have a wide selection. The staff is beyond friendly; and that means a lot when it comes to the stresses of planning events/parties. The plaza has limited parking tho, so aim for non peak dining times. Also there is a tasty donut shop in the plaza while you wait for your arraignment. ;) read more

Thank you so much to all the staff. I had to plan 2 baby showers back to back. One for a boy in January and one in February. Especially thanks to Shane who assisted us. Great customer service! read more

Balloon Emporium & Party Store - Thank You to the hardworking team at Balloon Emporium! We used them in January. Loved their work! - Balloon Services Near Me - Pasadena, California

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This balloon place has the best customer service and Shane is the best!! They all know how to properly arrange balloons and picks which colors look the best with your party theme!!! read more

Balloon Emporium & Party Store - Balloon Services Near Me - Pasadena, California

They have an awesome selection of balloons! They are able to serve last minute requests and no job is big or small. read more

Balloon Emporium & Party Store - Balloons for a gender reveal party... - Balloon Services Near Me - Pasadena, California

I was in need for last minute balloons for a coworker's birthday party and decided to check this place out. When I walked in, there was dozens of balloons to choose from and I found the birthday balloons instantly. They're still remodeling, but everything was well organized. I needed numbers that weren't displayed, so we asked the person behind the counter, Shane Charles Sourgose. He instantly helped us regarding our order despite being quite busy himself. I was more than happy to wait while he finished up but he always tended to us first. He was super friendly, funny, and respectful. He helped us inflate our balloons and even threw in extra balloons for us. Thank you so much Shane! We would be coming back if we need any balloons for future celebrations. read more

Balloon Emporium & Party Store - Balloon Services Near Me - Pasadena, California

Thank you for helping me figure out my balloon Pinterest project! I learned a lot about buying quality balloons to stay up longer. Very helpful, they even helped me get all 20 balloons in my car. Great customer service! read more

Balloon Emporium & Party Store - Balloon Services Near Me - Pasadena, California

I asked Michael of Balloon Emporium, in Pasadena, to make something special for my granddaughter's birthday. I sent a picture as an inspiration and we worked together on the final design. Team work continued with regard to delivery time. In addition, when she opened the door, the delivery man asked for her by name. I wanted this to be special and Michael made it happen. Great experience. read more

Balloon Emporium & Party Store - Balloon Services Near Me - Pasadena, California

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Simply the best! For the 2nd time in the last few months, my wife and I ordered helium-filled, latex balloons with treatment (meant to lock-in the gas) and they lasted for over a week on both occasions; some even went past the 2 week mark. Party City's helium balloons, on the other hand--treatment or not--have about 24 to 36 hrs before dropping to the floor. read more

Good selection of balloons- but didn't have the fruit balloons we needed for a work event... But we ended up using their star balloons anyway. So, they didn't have our order ready when we said we'd pick up. So I had to wait 15 extra minutes which wasn't entirely bad but I needed to be setting up at the venue asap. Wish they could've thrown in some free or discounted weights since I had to wait . I also had to tie on my own weights but luckily one of the staff members offered to help when she saw me struggling. I would come back just bc that one lady offered to help. I was already stressed out my order wasn't ready... But we'll see - gotta find other balloon vendors near by! If Yall choose to use this spot make sure you call first if they have the balloons you need and check out the online catalog. read more

They solved the problem of a confetti balloon exploding Five min after buying and they wasted my time to go back and forth and didn't even offer to make it more right. I don't quite understand hat. I will stick to the cheap balloons even when I have a garland and the twins gets. Special delivery! read more

Balloon Emporium & Party Store - Their basic balloons! I have a swag my friend made at home that is better! I'm lol - Balloon Services Near Me - Pasadena, California

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Dishonest pricing! I originally was going to order balloons online since I thought it would save me some time but their website wouldn't let me check out. I printed out my order and drove to the store where I was told that the owner was re-doing the website and the prices weren't accurate. On some items it was double! I said that was fraudulent to advertise one price and then charge double and the gentleman helping me agreed but said there was nothing he could do. He was very helpful otherwise but I could tell it wasn't the first time he had to explain that to someone. I suggested the owner take down the website in the meantime since it's confusing. Then I come on Yelp to warn other customers and see someone else posted something similar ...YEARS ago! SO SHADY!! read more

**Based on Customer Service Experience Only** Less than desirable customer service and extremely bad attitudes. I'm sure that they do an awesome job, but who wants to participate in giving them business if when they are rude, unprofessional and lazy? I only wish that the ladies that work there at the Pasadena store were more friendly, patient and helpful. I won't be going back... read more

I needed two red balloons last minute for my dogs IT costume. They were fast and cheap! The lady actually ended up giving them to me for free. Great service! Never knew Pasadena had such a place! Very happy with the service here. read more

I ordered balloons for my Birthday party this past saturday and was very happy with how everything turned out. The service was excellent and very professional. I will definitely be recommending them to many of my friends. read more

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I cannot say enough about this place. They are easy to work with. George, who took my order was nice, knowledgeable, and gave great advice on the color mix for my selection. They even blew up 4 special aluminum balloons I had purchased online that were extra-large. I ordered 125 balloons and they were all delivered blown up and tied beautifully with ribbon. The delivery fee was only $20. It's now 3 days since my event and I can't believe the balloons are still inflated and up. This place is a great find. I will use them for all of my future events. read more

Staff here was very helpful. Bought a couple hundred balloons for a Grand Opening event of my coffee and cookie shop, Dough & Arrow. I also rented a large helium tank. Bought the pearl white 11" balloons!!! Will def come back here for more launch event and party balloons. read more

I usually don't care for writing reviews on Yelp (though I do search for the best stores and restaurants through online research), but this review is tremendously well-deserved. I came in about a week ago and was immediately greeted by two female employees. They both welcomed me into the store and offered endless recommendations and ideas, as I had no idea what I was looking for coming into the store. I was looking for balloons for an bridal shower, and one of the female employees recommended me her favorite color scheme for an elegant yet feminine theme (rose gold, peach, clear). I later was introduced to the seemingly new store manager, Shane. From beginning to end, he was very kind, patient, and enthusiastic in helping me choose what mylar balloons would compliment the latex balloons that the employees helped me pick. He was not afraid to tell me what looked good and what didn't, which is the honesty I earnestly appreciated. All in all, I ordered quite a large order of several balloon bouquets with delivery to Thousand Oaks that was VERY affordable and reasonable! I've heard wonderful comments about this place from fellow high school alumni and colleagues who have ordered from Balloon Emporium, all of which were nothing but positive, raving comments. I'm SOglad I decided to come here in the end. The staff and manager could not be better, keep up the awesome work!! read more

Balloon Emporium & Party Store - Balloon Services Near Me - Pasadena, California

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Over the phone you are told to visit LABalloons.com (Glendale) to see what balloons are available at Balloon Emporium (Pasadena). HOWEVER....Balloon Emporium IS NOT LA Balloons. This means the prices you pay at Balloon Emporium are not always what you see on LA Balloons. LA Balloons is a wholesaler, Balloon Emporium is a retailer...expect higher prices. If you need multiple balloons go to LA Balloons in Glendale. They cost less and have better service. If you want 1 balloon and are in Pasadena, then go to Balloon Emporium. read more

Purchased 6 Princess balloons for my event. By the time I arrived home 2 of the same princese ballons were deflated, I turned around and showed them.... their response "Yes, we have trouble keeping those inflated". If they are aware of the problem with certain balloons they stock then why sell them. Wasted my time, gas and made me late to my event. read more

George was very helpful! He helped me pick the perfect colors and created a cute sample for my kids' birthday parties and he was available for delivery within 2 weeks!! I will definitely come back for my next event! read more

Balloon Emporium & Party Store - Balloon Services Near Me - Pasadena, California

overpriced！don't go there!! For a 37in letter balloon, they charge me 15 bucks. If u go to party city, it will only cost 9.99. Go check it on party city website. read more

This is the place is THE PLACE for any decorative balloon needs. We had a huge order for a party two days before the event and THEY MADE IT HAPPEN! And they DELIVER! I am a forever customer from now on! They even have a special 16inch size which is gorgeous and so fun for any event! Can not wait for the next party I have to plan! read more

I ordered a graduation bouquet yesterday for my event today (Sunday) and all the balloons (latex & Mylar) are looking as beautiful as ever!!! More importantly than that, when I picked up my balloons, one of the larger mylars popped on the way home. I contacted ShanE (at closing) and he was so accommodating. He not only offered to replace my balloon if I returned, but stayed past closing went above and beyond to make up for the inconvenience! Great customer service goes a long way with me and I will be a loyal customer from now on! I am also going to refer as many people as I can to support Balloon Emporium! The entire staff did an amazing job!! read more

We needed balloons for my spouse's Boss Day celebration, and Balloon Emporium had them. I was really impressed that Shane stayed past closing time to help fill this last minute request. Thank you for the great customer service! And the balloons were artfully arranged withe ribbons, not simply bunched together. We will be back for sure! read more

I hate to update with a lower stars, but my last party (my birthday) they really charged a lot!!!! It's pretty ridiculous and I'm not sure if there just saying anything, but it was so expensive! The balloons did come out nice but it was about $600 for balloons . I haven't been back since and don't plan too. I love to support local small businesses, but they are just straight up overcharging ! read more

I walked in just now only 15 min before they close. They couldn't have been nicer and more accommodating. Their selection is impeccable. And this is a small business that truly deserves to be supported by all of us more than the local, large competitors. Please get your balloons here! An amazing shop!!!! Will get all my balloons here from now on! read more

My balloons were delivered on time and they looked absolutely beautiful. They made our party much more. The driver Shane was so helpful and pleasant. I am recommending Balloon Emporium to all my family and friends.. read more

Not only was my balloon beautiful but the manager Shane made the experience so fun and easy ! He was great and so nice he was open to so many ideas and options we drove him crazy with questions lol but he was nice enough to answer all of them and help us with our gender reveal balloon I will definitely come here next time for any special occasion or party there balloons are great. read more

Balloon Emporium & Party Store - Balloon Services Near Me - Pasadena, California

The staff here is AMAZING!!! From the moment I walked in, I felt welcomed. Shane went above and beyond and was super accommodating, knowledgeable, and very personable. I can't wait to use Balloon Emporium again for my next event. :) read more

Uh, rude... When we walked inside, the lady at the counter told us to ask her if we needed any help. I was looking for big 55 balloons for my dad's bday, so I asked if she had any in red (she offered to help...) to which she just told us to "look there". Why offer help if you're not going to help? Not like she was doing anything, she was just standing there... I was going to get the two 5 balloons, then evaluate how much space I have left in the car and come back to get more of the regular balloons, but when it took her 10 minutes just to fill the two 5 balloons I gave up on it. Shady location too... Also, the place is overpriced. Go to Party City or Party America if you can. read more

They have a great selection and ordering is very easy. I also like that they have a delivery service to make it easier for party planning. The balloons are also a nice size. read more

Balloon Emporium & Party Store - They have a great selection of balloons and delivery service which makes it convenient for party planning. - Balloon Services Near Me - Pasadena, California

Shane was really knowledgable and extremely helpful. The party boutique had so many balloon options for my Easter celebration. I'll be back for my next party for ideas and of course for more balloons!! read more