Long overdue review, this is the third year I've had some weird request for Brian & he's come…read morethrough EVERY TIME! My father in law is in his 80s & difficult to get gifts for, but he loves unique gifts. I found Brian & has successfully created things my FIL loves - slot machines & a forklift, a cowboy on a horse, & this year an old truck. He's always on time, super professional, responsive, clean & quick set up... and of course his creations are perfect! Thanks Brian & Adam!

Wow, we are absolutely floored. Ballusionist came to our kid birthday party and created balloon…read morecontraptions like literal art. Everyone was impressed. We got the silver tier, so the balloon creations were a little more elaborate. The price was justified. Brian was easy to work with. Incredibly happy we hired him!

The backdrop and balloons for my graduation party turned out SO beautiful and truly made my vision…read morecome to life! Everything looked even better than I imagined, we were taking pictures there all night. The workers were also incredibly kind, professional, and easy to work with throughout the whole process. Thank you for making my special day feel so perfect

Giant waste of time. We reached out to initially gauge what a backdrop and garland would look like…read moreand cost for a preschool grad party and he called to say he'd love to cut us a deal because he has backdrops from another graduation party and he can use what he creates for us for his marketing so it can be "mutually beneficial". When we got the quote we said we only wanted the backdrop and asked for an updated quote. He kept resending the same quote, citing tech issues, etc. Two weeks later, he finally said he's "not comfortable only renting us the backdrop" - they used to have a $500 min. Well, this is not on his website, it's not on the quote, wasn't mentioned on the call, the texts, the emails and we're days away from our party without a backdrop. He keeps insisting he's giving us "excellent customer service." So frustrating.

New ownership since a year ago! Went there few times, and…read morenoticed some changes in variety of balloons and brightness of the store. Found out that old douchebag owner is no longer. New owner sounded very polite. These guys do wholesale, which is hard to find in most of balloon shops. Ask for Simon, he will hook you up!

This place is across the street from a challenging neighborhood. I say challenging because of the…read moreparking and homeless people all around. It's downtown LA life. Besides that, it's a little hole in the wall with a large variety of design & colors of balloons, letters, and numbers. I ordered 3 dozen sets of gold heart balloons for my birthday party. I got price at $2.50 with helium. For the quantity & access to that many I thought it was great. It's a small business so I got in contact with the sales representative to let him know my sense of urgency so he would have my balloons on time, & he did. I totally recommended this place for quality & quantity balloons.

I've always had a good experience renting party supplies with Michelle. They're always very…read moreprofessional and the prices are affordable! Highly recommend them

We have rented a bouncy, tables and chairs from Michelle's every year for over 10 years for our…read moreblock party. They always show up on time and provide us with good, clean rentals. They are GREAT!

I've worked with The Balloon Guy about four times now and they've nailed it every single time! I…read morestarted with them when looking to perfect a birthday party and ended up pitching them to my corporate events fields after their consistency! From the beginning they were incredibly professional. The first call that initiated my continued business with them went smoothly and they were upfront with estimates and- through my doubts- the team calmed them by giving me some beautiful digital renditions of what the job could look like when done! I was looking for some balloon arches all 4 times to give my guests some visual excitement and I ended up adding some balloon bouquets and garlands to fill in spots where the venue felt bland. My expectations were blasted out of the water! The balloon bouquets looked so much better than the digital renditions I was given and without fail everyone kept taking photos and loved the balloon arches! The Balloon Guy's phone assistant the third time around gave a wonderful idea about using balloon garlands around a blank wall/background to use as a photo-op. Incredible outcome!! The Balloon Guy set me up with a custom arch frame surrounded by balloons. It brought so much life to the party and managed to please my mother-in-law too!

Incredibly upset and disappointed with this company. I was in communication with their…read morerepresentative several months prior to my baby shower. I was back and forth between an 18ft ballon garland and a 21ft balloon garland. Their representative informed me that if I went with the 21ft garland, they would throw in free delivery (a $150 value). I asked for the balloon color options and a contract but it was never sent. I followed up a few weeks later and they sent a very limited selections for balloon color options only. When I followed up on the contract and to pay the deposit for the balloons, they said they would no longer offer free delivery. The person was very dismissive and could care less that my event was a month away. Luckily, I found a different balloon company, Plan My Party LA, for a fraction of the price.

I ordered for my birthday celebration, and I was thoroughly impressed! The selection of balloons…read morewas vibrant and unique, with great options for themes and occasions. The ordering process was smooth, and they delivered right on time. The balloons were of high quality, staying inflated for days. Overall, a fantastic experience that I highly recommend for any event!

Jessica definitely delivered! The display looked identical to the proof she mocked up. I highly…read morerecommend Jessica and her services.

Great communication, wonderful setup of the balloons. Thanks for making our grand opening look so…read moregood!

Easy communication. Just send them a message. Their website has their gallery of stock options, you…read morecan pick your color pallet, and theme. They will literally deliver on your choices. Fast and professional communication

Recently booked a jumper for my sons birthday party. The delivery was right on time. Set up was…read morecompleted efficiently and the party guests started to jump right away. The jumper was an awesome additional attraction to our event and kept the kids busy the entire time. The jumper was in excellent condition and you could tell that it was well maintained. Pick up ran smoothly as well. The staff member showed up at the end of the event and broke down the jumper in a short amount of time. In addition the reservation process was smooth and easy to complete. No complaints at all. Highly recommend for being easy to work with and having equipment that's in great condition.

I have been using this business for most of my parties. They are professional with excellent…read morecommunication skills. Prices are online and transparent. They give you a time frame for drop off and pick up. Their rental items are clean and in amazing conditions. Thank you so much for making my parties less stressful with you elite service.