This place was introduced to me 15 years ago and I was very pleased that my company was right…read moreacross from the store and the owner was a great guy always helpful ! Once I started growing he actually is very helpful in regards to, if you only have a small budget for the cycle and need to maximize it and he will help offering used lights and ballast as well as other things! He is SUPER KNOWLEDGEABLE and friendly with all his customers! A true,"going to work because he likes what he does and loves helping see his customers grow well and get happy his recommendations work!!! A true Man's Man!! I recommend this Urban Organics and the owner Skyler, that is looking to assist us with anything, including saving $$$! BRAVO TO SKYLER FOR MAKING A SOLID REPUTATION THAT HIS WORD IS HIS BOND AND HE IS CONSTANTLY TRYING TO OUTDUE HELPING HIS CUSTOMERS !!! A TRUE, CLASS ACT!!!!! AMEN!!!!

I've been back since my last experience and I want to acknowledge the owner in how well he handle…read morethe situation. I know how important reviews are to small businesses and I don't want a miscommunication to deter folks from shopping. The owner is a stand up guy and I want to make sure that it is noted that my previous frustration was based on an unusual occurrence. Our household will continue to shop here for years to come. Thank you.

Tried supporting the local brick and mortar hydro store. Then they sold me a bag of rocks for $40…read more When I tried to return them the dude pointed at the fine print and said we don't do exchanges on mediums....then listed just about everything else in the store that isn't available for an exchange. Back to ordering online for me. And I'd just dropped about $300 in there over the last few weeks. I hope that bag of rocks was worth it

The people here are friendly, knowledgeable and eager to help whenever I stop by. I have learned a…read moredecent amount from them and everything I have learned I have used and it has worked.

Great selection, Wonderful staff, by far thee best hydroponics/indoor garden store in all of the…read moreDMV. DON'T WASTE YOUR TIME OR MONEY ANYWHERE ELSE. These guys know there stuff. Ask for Jake if your doing synthetics or synganics Ask for Jackson for Organic specialties. Mike the owner will go out his way to make sure you are taken care of! Once again cannot say enough great things about this place.

Just what I was looking for in a gardening store. I wanted a smaller place that would spend time…read morewalking me through options and what I needed to grow seed indoors. They were super knowledgeable and super friendly. Much more so than any other place I have been to locally. It's not a nursery--so be prepared for that--but a really solid place to shop!

Visit here 2 times, first time product was expired, second time employees can't open on time, came…read morehere for no reason even tho it says open on google. Waste of time I wont be coming here no more

Last week purchased a hydroponic system that had a split in the top. I called to ensure it would be…read morefine to bring it back for a replacement. I was told "of course we will replace it" almost with glee. When I got there the attendant told me he didn't know where a top was and therefore couldn't help me. I explained again that called and was told to come and exchange it then asked if they could call someone instead of dismissing me. They called a manager and I overheard that they didn't go to the back because they didn't want to leave me upfront, odd comment to hear. So he gave me to top from the display which was fine with me but look at the condition. This is particularly annoying because I have sent thousands of dollars in this store. When I come to make a purchase the service and customer service is great. I really would have appreciated quality service and a clean replacement. I'll post the top to their photos thought I could attach it.

I walked in the store awhile back and greeted by owner of the shop. Was telling him all about what…read morei grow and i like self grown my own herbs and the nutrients that i have been using. He was very knowledgeable and gave me a lot of good tips. He wasn't just wanting me to buy something. Instead he explained what plants need at certain stage of their lives. I got what I needed and went to check out. He gave me a box of nutrients to try out. FOOP nuts starter pack, come with veg, and flower nuts. The box cost $100!! Without any hesitation he told me try this out, it's on me and it's local. I waited for a long time to write this review cause i need to put those nutrients into work or no one believe what i said. Plants are at week 4 of flowers. All of them are happy and super frosty. Come check out the shop. I highly recommended!

I would want to write a positive review. But unfortunately, I cant. ill try to keep this short and…read moresweet. Avoid this place if you can. between being massively overcharged for items that you would think would be cheaper supporting your local business, are not. i've shopped this store on multiple occasions, and although the clerk/owner is nice enough, that doesn't make up for being taken at the register, or misled into buying products you do not need and are only doing so because you are a new grower on his recommendation. I went in to look at some Rum Runner Novelty Seeds he has, only to find out he was charging $85 and a simple online search of the same showed me it selling directly from the website for $35! Gardening is an expensive hobby/ way of food cultivation as it is with a healthy learning curve, and the last thing you need it to drain your wallet any faster. you can find better prices almost anywhere online even with shipping. unless you have a RIGHT NOW need, stick to online or Nova Hydro, the price is semi reflective, but the service level is unmatched.

I was able to purchase their produce at the Lancaster Central Market but was pleased to find out…read morethat they come to Fitler Square in Philadelphia on Saturdays. I was able to get some really great herbs, crimini mushrooms, fresh ginger, yellow raspberries, and lettuce at very reasonable prices. Definitely was a highlight of my trip to the Lancaster Central Market. They also go to York and Bel Air, MD to sell their produce. Check the website for days and times

From the owner: Family Owned and Operated since 1983read more

Store has great selection of products, but the customer service was not a pleasant experience. Guy…read morebehind counter was rude and not helpful at all and very condescending. I felt like I was bothering him asking him questions. I wont be going back unless it's an emergency or if I need some build A soil products which they carry that is Priced reasonable .

Horrible Service. Dont use them. Buy direct from seller and get from the manufacturer and get some…read morereal support. They will not help.