Chrome gets 2 stars instead of 1 only because they offer some genuinely cool stuff for the Lubbock…read morearea. Honestly, some of what they sell feels more LA-level than West Texas. But that's where the positives end. I've visited the store three times and made purchases on two of those visits. Every single time, I was treated like a second-class citizen. The staff is rude, follows customers around as if they're going to steal something, and responds curtly when you ask questions. If you're reading this review and wondering whether the negative reviews without photos are accurate -- they absolutely are. As an Elite Yelper, I usually know how to filter out unreliable reviews, especially from accounts with no photos or very little activity. But in this case, reviewers like Alex R., Rudy M., Crystal J., Michelle S., Preslie S., Lauren G., and Candice B. are telling the truth. I won't shop here again. I can find the same cute items online or in Dallas, Austin, or LA without having to deal with the attitude. There's no reason to "bow down" behind the red velvet rope after walking through an embarrassingly tacky single-door entrance with terrible signage.

I am not sure why this store is at a 2.8 review! I would…read moregive a 10 star if I could. The staff is extremely personable. Willing to help and service with a smile. My daughter and I went in and the staff were so friendly. We loved Madeline and Jordyn. We loved the diversity. We would be back for sure!

Used for a tux rental. The process is not necessarily complicated, but they don't make it very easy…read moreto tell how you enter the queue for the tux rentals when the employees are busy with other things. The signage could use a little work, in my opinion. As far as a budget tux rental goes, this is about as good as it gets.

Went to the store I need to browse and I find around four shirts that I like and I use one that…read morenight everybody liked it. It was my birthday and everybody like my shirt that I bought that day so it was a good store to go. I liked it I'm going back.

Blair (at the Kingsgate location) was very warm and personable, and helped me feel at ease for what…read morewas a new and honestly intimidating prospect. She was patient and helpful to look at many suits, materials, patterns, etc. and always let me look around and try on at my own pace. I never felt pressured and encouraged. I appreciate her help and experience! This store was a pleasant find in Lubbock, highly recommend!

My family and I went to h.g. thrash in Kingsgate, looking for a tux or suit for prom. We were…read moregreeted with a monotone "Hello." by the older white gentleman who was balding with a beard. We asked what tux's or suits they had he showed us two options and quickly walked away to another gentleman leaving us with questions unanswered and feeling like a waste of time. We will not be returning for any of our needs.

Best shoe selection in Lubbock. Heck who am I kidding....it's the best ladies shoe selection in…read morethe HUB city. They carry a fantastic selection of higher-end shoes like Antonio Melani. This location always has plenty of staff, inventory & like a good Dillards....amazing clearance sales.

Alexis in men's apparel needs a raise. She just started working here. She helped me with picking…read moreout a shirt. I was asking her all kinds of questions and she handled them like she'd been there for years. Super friendly and outgoing thank you Alexis!

absolutely love this place very helpful and knowledgeable on how to wear and how it is supposed to…read morefit correctly so if it's your first time wearing a suit no need to fear signature stag is here! I can promise when you leave there you will be ready to dress to impress

Outrageous prices for an extremely mediocre rental suite. Way better off going to men's wear house.read more

In the market for a range handgun case, I just wanted something quick and compact. Nothing fancy…read more My internet search a month prior to led me to 5.11 Tactical, so I jumped on the opportunity to visit the small store when we were in Lubbock, TX. We were immediately greeted by a nice lady who knew exactly what I described to her since it wasn't on the floor and promptly assisted me by grabbing a black double pistol case - that also holds 6 mags - from the back. I have already ironed on a bunch of my patches I had been storing for years. Love it - especially for the price: $43.30 including tax. It's sturdy and has been easy to use during several trips to the range this far. Thanks also to this employee for directing my daughters to the clean restroom. Dressing rooms were available if you need to try on tactical pants, etc. Free nearby parking.

Just order instead the lady at the front was less than helpful. Asked if I wanted to link my online…read moreaccount and go through the process I said yes so I can use my first responder discount. Then she told me 5.11 doesn't have a first responder discount. If I use it online and can't use it in the store what's the point of linking it!

I was in a hurry upon entering the store a associate asked me wat I was looking for and immediately…read moreafter letting her know 2 other associates that were also there brought me exactly wat i was looking for in different colors and had a dressing room ready for me, I was in and out in less thn 20 mins, THANK YOU LADIES FOR BEING SO HELPFUL ND FOR ALSO BEING SO NICE...

This mall is a nice size. There were plenty of stores in here, but a lot of space. They still…read morehave the play area and there were kids all over the place! They were having a great time! It was so nice to see. We didn't go all the way through the mall but hit up a few stores. There is a pretty good selection of stores in here. Many of your typical stores are in here.

The staff are always helpful. The selection is great. I always find what I need, and it fits right…read more DXL is a great place to shop.

DXL is my favorite store for stress-free shopping. The employees are always so happy and most…read moreimportantly, super helpful. I love that they will help you find the perfect size for anything and be patient. This place is the Chick-fil-A of men's cloths. If you're a man/bigger man always come to DXL first before shopping at Men's Warehouse or any other store. Plus, if you buy an item it's remembered in their system so you never have to search for it again.

Came in hoping to find a new purse and very limited..I really enjoyed shopping here at Christmas…read morebut was disappointed this visit. I understand that everyone is shorthanded, so certainly give them credit for that. I'll be back

I have gone to this store a LOT over the years. I usually just wanna find some new clothes or shoes…read moreand always find several items that i wear often. they have a variety of sizes and styles for every occasion. they also have a good variety of beauty items. i will admit that their purse section isn't the best, so if that's what you're looking for i recommend going somewhere else for that. everything is cheap and (usually) good quality. it is also one of the few stores in town that are open later than 6 or 7. i highly recommend coming here even if it's just somewhere to go shopping with friends/family!

Walked in needing a bow tie for my Christmas Party. The employees (Joseph specifically) were great…read moreand spent several minutes matching and finding the proper shirt/tie combination. I left with two bow ties and a vest I'd been eyeing.

Worst customer service ever!! The store manager had no desire to correct any of their mistakes…read more Tuxedos weren't there on pick up day. Tuxedos didn't fit. Buttons were broken. Awful. You pay $2000 for tuxedo rentals for a wedding and get this service??? Aaayyyyy! You have 1 job, Jos A Banks....tuxedos. You score a 0 with me.