I've been a Banc of California customer for years, but I specifically want to recognize the…read moreDTLB/World Trade Center branch for their customer service. This is a smaller branch, and I honestly think that's part of what makes it so special. Every interaction feels personal, warm, professional, and genuinely attentive. It never feels like a typical banking experience. It feels like a conversation with people who actually know and care about their customers. A special shoutout to Mr. Elmer Hernandez, who is absolutely amazing. He's always personable, attentive, and professional, and he has consistently made my experiences here wonderful. I've also recently had the pleasure of working with Lilia, who has been equally delightful. What stands out most is that they remember their customers and the little details you've shared in previous conversations. I always look forward to visiting this branch. Thank you, Mr. Hernandez, Lilia, and the entire team, for making customers feel welcome and valued!

Best banking establishment , been with them for years ! Lilia has always been able to provide all…read moremy banking needs Elmer has also been there for years assisting with all of my banking needs in a quick, friendly and professional manner! Keep up the great work Banc of California !

Have been banking here for a few years now. Great customer service. Definitely recommend!read more

DCU is a small bank in the heart of Downey, and has great customer service and a lot of benefits,…read moresuch as discounts on movie tickets, amusement parks, etc. The checking account I chose costs $9.50 month, but comes with many benefits, even pet and life insurance

This location has easy access getting in and out. Never crowded and the ATM is always available and…read moreworks. I love this credit union. I have been a member for over thirty years

Seriously this bank needs to update and get with the times lmao it is 2025, and they turn my card…read moreoff weekly for "fraud charges" and I always have to say ITS MEEEE, I stole my moneyyyyy smfh it is NEVER FRAUD. They need to update that old ass fraud system, I don't have this problem with any other bank smh.. they'll say "the transaction tried to go thru twice" yeah because my reception sucks but THAT IS NOTTTTT FRAUDDDDDD! Stop Turing our cards off wtf, I'm leaving this old ass credit union though.. they need to do way better and upgraded their systems!!! Same way after 20 years I've been here, all the sudden I need to go to every job I have and change my account number all the sudden because of some dumb ass change this old ass bank has made and made shit harder and more annoying for us! Do NOTTTTT bank with Popa! Ever smh

Bank of California has been a great banking partner for our business. Their team is responsive,…read moreeasy to work with, and takes the time to understand our needs. We appreciate the personalized service and quick response times. Highly recommended for businesses looking for attentive and professional banking services.

My family has been banking with Banc of California, formerly Pacific Western, since 1999. They…read morehave always been able to help -- whether in person, over the phone, or through email. Jessica has been our go to banking associate over the years she is always thorough and understanding with our banking needs. We recently had to make a visit and she was ready with all necessary documents and copies -- the whole visit took less than 20 minutes. I trust this branch to continue taking care of us.

I work in DTLA but always go to the Banc of California branch in Century City as the staff there…read more(Cameron, Javier, Ichraf, Don and Valeria) are superb and are always pleasant, helpful and even when I email them with questions I get a quick response. Highly recommend, even if it's not the closest branch to where one works/lives!

These people are really helpful and really friendly. I'm super happy to have my business account…read morewith them. They're a very knowledgeable staff, and I feel very well taken care of. Ichraf and Javier are both a great help whenever I have questions regarding my account. I plan to be banking here for a long time to come.

Very pleasant to work with And quickly taken care of I have…read morehad an account with the bank for ten years.

We have banked with Bank of California, Manhattan Beach for over 20 years. We find the most…read moreefficient & competent branch manager is Jonathan De La Torre, and his outstanding staff, have truly exceeded our expectations. During the transition to the bank's new ownership many policies & procedures were changed. Jonathan, Valerie Cardenas and their team never stopped finding creative solutions to help us adapt our business to new requirements. Their professionalism, leadership, patience, commitment to their customers are remarkable. We are incredibly grateful for everything they have done for us over the years. Experience peace of mind and confidence when you bank with Bank of California in Manhattan Beach. Rosalie & Herman Pass

Great team and they are very thorough and pleasant! Always accommodating and easy to work with.read more

Betty Lue Tang Yuk- has the best customer service! She always helps me when I need help with our…read morebusiness account. She goes above and beyond when I ask. Super grateful for employees like herself who make banking so easy for our business! She use to help me a lot at the brea location and I miss her there, but I'm super grateful weve maintained the communication and relationship!!! Thanks again Betty for always being such a huge help with our business account.

The staff has been very friendly and always asking me How are you today? Their customer service is…read moreAmazing, They always are able to resolve any issues I may have. Great Service!!!

Bert was very friendly and knowledgeable about the checking accounts and loans. I also appreciated…read morethe kind greeting I received when I walked into the branch.