I've had nothing but good experiences at west Eugene animal hospital. Everyone who works there has…read morealways met me with kindness and care for both people and animals. You can tell they really care about what they do and the animals they care for.

The people who work here, from the front desk to the doctor, are so amazingly kind. It was a really…read moregood experience for both my dog and me!!

Dr. Amanda and her staff are friendly and professional and show great care to their furry clients…read more I left with specific info on how best to care for my pet!

Dr. Amanda Bogdonovich (excuse me for misspelling), is the WORST Vet I have ever met in my 67 years…read moreof life! I disliked her dark-haired Vet Assistant who said terrible things about my spouse, who used to bake fresh chicken so my dog @ the time & throughout his life (we had him for about 9 years, constantly @ local Vet in Veneta for 1st 3 years; Veneta Vet, inept & thieves, uncaring..period. We went to 2 other Veterinarians on W. 11th, W. Eugene, who acted inappropriately. Then after COVID, around '22, we ended up @ VCA w/Dr. B., Veterinarian (if you want to call her that). Note: Duke was a rescue since 9-10 months old, found in a garbage bin & almost dead, ending up with lifelong medical & serious issues. As far as the VCA Our dog had been DOTED UPON since we adopted him @ 10-11 months old; Dog was always UPSET, unlike @ any other Vet he'd been taken to since we had him, partially because they wouldn't let us go back with him upon visits. Who knows WHAT occurred back there without us being present! Vet COMPLAINED ON THE PHONE to me, after thyroid bloodwork was done/processed, that he was 6 or so pounds overweight !?! Vet also complained & was NOT NICE on the phone, complaining that Duke needed his teeth cleaned! That was LEAST of his issues. Rude & callous! Vet was a NIGHTMARE! We took care of Duke more than most would or could! Duke suffered with internal issues ALL his years, & before we took him to VCA, requiring meds from the start to the end. We spent well over $20,000..NO JOKE, on our fur baby that included great dog insurance (not cheap, but good). He had premium dog food, fed BY HAND every day of his life, treats, toys, fresh meat with his food every single day, 2 acres to run on & play, & all the attention any dog would deserve! We ended up going to 2 other Vets on W. 11th, AFTER we dumped VCA, but those Vets were ok @ 1st, but turned out to be non-caring, only wanting to make $$$. I ended up @ last 2 years of Duke's life @ Ark Veterinary, Barger in W. Eugene. My gosh, not only did VCA in Veterinary in 2024, MISDIAGNOSE his ear infection as fungal (after a good $300-$400 visit there), we took him 1 week later to ARK Veterinary, finding out his infection was BACTERIAL & NOT FUNGAL, & I/we were given the correct meds to fix the issue. We had to pay about $250-$300 a week later to ARK to save our dog from MORE sickness that could have been PREVENTED. & I stopped going to VCA IMMEDIATELY, staying with ARK Veterinary. They REFUSED to reimburse the fees for tests/meds @ VCA, even a partial reimbursement. ARK Vets & assistants have compassion, care, love, & BRAINS to properly diagnose a sick animal. My baby boy, Duke, 10 years old, died in my arms @ home on 4/10/26 & I thank GOD that he was under such awesome care & Ark Veterinary & NOT VCA!

We had a 15+ year old hospice cat that we took in from the streets last year. He was FIV+ and…read moreweighed 5lbs at the time. We got him up to 10lbs and he was thriving. He took a turn for the worst the past couple weeks, not eating or pooping, bobbing his head, peeing outside the box, and today he started bleeding from his mouth. He was in end-stage FIV and the vet here suspected he had a mass in his mouth that had ruptured. Today is a Sunday so our normal vet in Eugene was closed. This was the highest-rated emergency vet on Google so we went here, knowing we would be saying goodbye to our little man. When we arrived we went through the check-in process, then we waited for the triage nurse to come out to talk to us. They gathered our information and then took our boy back to be looked at by the doctor. We were brought back to a private and quiet room that had been set up to say goodbye. We waited a little bit before someone came in to go over everything with us, saying that the vet had looked at him and agreed that it was time. They brought him back in to us and gave us a nice soft blanket to wrap him with. Once we went through all of the info they left us alone, giving us a doorbell button to press when we were ready for the doctor to come back. We took our time saying goodbye. We took him out and wrapped him in the blanket and help him. It was the only love he knew - he was abused in the past and we were the only ones who ever cared for him. He was terrified of people but in his final moments he was loved, cared for, and caressed. When we were ready we called the vet in and she did the deed. She was very gentle and kind with him and she treated him with respect before, during, and after he was gone. We said goodbye and left when it was done. These people were incredibly kind and compassionate during an incredibly difficult moment. They gave us all the time we needed to say goodbye. They let our bub die with dignity and did not rush us or push us at any point. They will be our only trusted emergency vet any time our other pets need care when our usual vet is closed.

Our dog of 14 years unfortunately started seizing uncontrollably Dec. 30, 2025. It was a very…read moretraumatic morning for us. Due to moving here a few months ago, not having an established vet, AND it being a holiday week, we couldn't get into any vets nearby. While calling vets, our dog's seizing became continuous, and we quickly realized this wasn't something she could come back from. She's had a heart condition and has shown signs of mental and physical decline for years. We ultimately brought her into the hospital to say goodbye (we were a mess) and I can't thank this team enough for their quick response, compassion, and understanding. I've never had to put a dog down before. I always imagined we'd do it at home and have more time, but they made the experience the best it could be. A few days ago, I received a card in the mail. Handwritten notes from the staff. Some messages mentioning details about her. They were listening and cared. Also sent paw prints and nose prints. It was something I wasn't expecting but it meant the WORLD. I've had an extremely tough time losing my Nella. She was a part of me and our family for so long. Thank you, all. We are forever grateful for the experience we had.

After visiting the emergency vet friday night we learned that our small 13 lb dog had a broken jaw…read more We were referred to OVRA for surgery consult. When we spoke to the reception staff Kayla, she was exceptionally kind, calming and reassuring. We were initially set up with an appointment on Wednesday with Dr Daly, however later in the day an appointment with Dr Csiszer came available on Tuesday. We came into the clinic and were greeted by friendly staff, in a very clean reception and waiting space. The office does NOT have the typical vet smell, and has plenty of space for waiting without interacting with other pets. We waited a short time and filled out paperwork, and then were called to the back. We met with a very kind vet tech, who walked through our pets health history and then took him to the back for the initial exam with the Dr. Dr. Csiszer came to the exam room to talk us through options after consulting with Dr. Daly and then sent the vet tech back with an estimate for the surgical procedure to place a plate and pins in our pets jaw. We opted to leave our pet over night to expedite the process to get him into surgery, by Wednesday mid day, he was in surgery. In total, he spent 6+ hours in surgery with Dr Csiszer, and consult from Dr. Daly. She called at 8:30 pm to provide an update on his condition and spent 20+ mins on the phone with me explaining what they did, how the procedure went, and how my pet was doing. She answered my questions and put me at ease. On Thursday we picked up our boy at 10:30am after receiving very exceptional instructions from Bettina. The check out staff was kind and efficient. While the procedure was not inexpensive, you absolutely get what you pay for, amazing care and treatment of your animal.

Our Cruz had to go for hip surgery and we couldn't be more pleased with OVRA especially Dr Daly,…read moreEmily, and April who took the time to answer all our questions and were very amazing with our sweet dog. We would highly recommend them.

I am forever grateful for the exceptional care my best friend, Claire, received from Dr…read more Gildersleeve. From the very beginning, he was gentle, compassionate, and incredibly attentive while creating a clear treatment plan to address both a cyst and a large mass on my "golden child." He showed so much sensitivity and patience during an emotional time for me, making sure I fully understood every step of the process. One gesture that meant the world to me was when he personally called during the procedure to update me on how everything was going. That level of kindness and communication brought so much comfort during a very stressful situation. I cannot thank Dr. Gildersleeve enough for the care, professionalism, and compassion he showed us.

Dr Graham has done a fantastic job taking over the care for our boy Wrigley. Very thorough and…read moreanswered all our questions. Facility was spotless and staff very professional. A bit of a drive out from Eugene, but well worth it for our boy.

I have had vets in the past treat my small pets as disposable pets. They aren't!! Dr. Sherrie at…read moreCreswell Vet clinic treated my bunny and two guinea pigs with love, respect and care. She has treated them with a thoughtfulness and kindness that I would expect for any other pet that we have in our home. Last time I was there, she spent over 30 minutes with me and my guinea pig. Thank you for everything you do, Dr. Sherri! My guinea pig is healthy again thanks to you!!

We are very pleased with the services here. This is where I take my rabbit. The doctor is very…read moreknowledgeable and caring. A real rabbit whisperer! We are always seen right away, and all questions are answered. I definitely recommend this place!

Easy to get an appointment and the services were great. Our chug received good care and we would…read morerecommend them.

Great experience!! I was able to take my dog in for a walk-in vaccination appointment and the…read moreprocess was so easy and affordable. You check in from and wait in your car, which was perfect for my anxious pup. Bring a book and be patient because you won't know how many people are in front of you. The vet techs are so friendly and non-judgmental. I was able to get my dog up to date on his licensing requirements and also got some kind advice about his fleas. I would highly recommend the Spay and Neuter Clinic to anyone who is struggling to get their animal vaccinated!!

We had to put down our precious kitty, Trixie. After over 17 years, her little body just gave out…read moreon her. Our vet recommended Dr. Becki as a vet who would come to our house and help us through the end of life process with Trixie. She was absolutely amazing. She was very peaceful and calming for two very broken-hearted parents. I would highly recommend Peaceful Paws for anyone needing end of life assistance for their pet.

I was so grateful to Dr Becky for providing this service, I can't recommend her enough. When it was…read moretime for our cat to go, Becky came into our home. She was quiet, respectful and took as much time as needed to talk about our options and she was happy to give me her personal assessment as well. I was just really glad that I didn't have to take my cat in a carrier and in the car to a strange and scary vet place, but instead we all had a peaceful end to the inevitable. I think Becky also does regular hospice visits too, although I didn't use that service. She also offers text and email which made it just a bit easier for me to schedule her visit as I didn't have to listen to my voice cracking on the telephone. I highly recommend her if you should need end of life care for your pet.