I am forever grateful for the exceptional care my best friend, Claire, received from Dr. Gildersleeve. From the very beginning, he was gentle, compassionate, and incredibly attentive while creating a clear treatment plan to address both a cyst and a large mass on my "golden child." He showed so much sensitivity and patience during an emotional time for me, making sure I fully understood every step of the process. One gesture that meant the world to me was when he personally called during the procedure to update me on how everything was going. That level of kindness and communication brought so much comfort during a very stressful situation. I cannot thank Dr. Gildersleeve enough for the care, professionalism, and compassion he showed us. read more

Veneta Veterinary Hospital - Veterinarians Near Me - Veneta, Oregon

Dr Graham has done a fantastic job taking over the care for our boy Wrigley. Very thorough and answered all our questions. Facility was spotless and staff very professional. A bit of a drive out from Eugene, but well worth it for our boy. read more

Veneta Veterinary Hospital - "I'd rather be outside playing!" - Veterinarians Near Me - Veneta, Oregon

They provided a very reassuring and compassionate experience in regards to the care that we received from them. They explained everything in detail, and Dr. Nelson was outstanding in his care along with the entire team. read more

As a resident in Florence, our options are limited for veterinary care. We have had 2 semi-emergency doggo events that this clinic was able to accomplish faster than our local options. We have seen two doctors for different visits and they were both awesome. I don't feel rushed and feel like all of my neurotic pet. Parent questions are answered friendly and informatively. I don't know what the cost is versus other clinics, but when it comes to care for your animals, at least from my experience, they don't seem out of the park financially. As they say, you get what you pay for. Thank you, Veneta Veterinary Hospital for taking such good care of care of my fur babies! read more

**Title:** Lifesavers for Princess Buttercup - 5 Stars for Veneta Veterinary When our sweet Princess Buttercup suddenly stopped eating and drinking, we were terrified. Our long-time vet turned us away due to staffing shortages, leaving us frantic. Veneta Veterinary didn't hesitate - they took us in the same day, ran thorough diagnostics, and gave her the urgent, compassionate care that saved her life. **The Good:** - **Immediate action:** Welcomed us without delay during a true emergency. - **Caring expertise:** The team treated Princess Buttercup like family, staying calm and thorough every step of the way. - **Clear, kind updates:** Kept us informed with easy-to-understand explanations and next steps. - **Happy ending:** Princess Buttercup is back to her playful self - eating, drinking, and chasing sunbeams again. **The Not-So-Good:** None. They were flawless when it mattered most. To anyone in the Veneta area: if you need a clinic that shows up when others won't, choose Veneta Veterinary. They gave Princess Buttercup a second chance - and gave us our girl back. Forever grateful. read more

They saved my daughter's 18 year old pugapoo that fell from a second story deck. She was blind and deaf and lost bowel control shortly after the fall. We were fairly sure her little life was going to be over. But she lived and began her recovery journey. We cannot be sure she's really ok but she seems to have revived and continue her recovery. It's just so very sad that there are no veterinarians closer to the coast. But, still a very big thank you to Veneta veterinary hospital. read more

Very professional. Able to get me in almost immediately(we are new to the clinic). They were busy. My dog couldn't walk. He ended up spraining a muscle in his back - he's a cattle dog & all about running. A week of trying to keep him quiet(and some meds) - he's back to his old self. I'm just more careful with him now. read more

I wouldn't take any animal to see these doctors! I spent thousands there re: my last rescue dog we got in '17-'18, a sick 9 month old puppy found in a trash bin, who had been there for @ least 3 months. He was almost dead. Veneta Veterinary didn't do what they were supposed to do, as I brought my puppy in several X weekly bc of severe medical issues. I had probably 4 different Vets who gave my puppy ADULT STRENGTH thyroid meds, levothyroxine, which almost killed him. Several bad issues occurred, & being senior/disabled, I wanted to have my dog taken care of locally. The topper after 3 years with my dog, was that their blood chemistry machine didn't work. It needed to be calibrated, but no, they were double charging people instead, then accused me of "suing them"? Me? it ever a thought, but when they continued to do this to people's animals, people that are local to Veneta & Elmira to include business managers, I LEFT & after 2 more Veterinarians, I ended up @ ARK Veterinary on Barger Rd., W. Eugene the last 2 years of my dog's life & he was taken care of PROPERLY. I also didn't appreciate the fact that their coarse staff wouldn't sell me my dog's chew bones & were nasty every time I called to get records. I hope they suffer like my dog just about did when he was their patient. I DO NOT suggest anyone that LOVES THEIR ANIMAL should go to this facility. No, I don't recommend these "quacks" @ all. I'm HAPPY my dog got such a great vet the last 2 years to his demise..he passed away @ my feet @ 10 years old on 4/10/26. read more

Today was my first time at Veneta Vet Hospital and I couldn't be happier. The best experience I've had with a vet since moving to the West Coast. The hospital is beautiful and clean; the prices were very affordable and much lower than vets in Florence. The staff was friendly, helpful and kind. Dr. Mercer is knowledgeable, professional, empathetic, accommodating and answered all my questions and concerns easily. My pup had a ruptured abscess that I was quite infected, needed cleaning and antibiotics. Dr. Mercer did a fantastic job. Very positive experience. I'd highly recommend this facility to others, and I don't recommend places often. Can't beat the best! read more

Veneta Veterinary Hospital - Chomsky the Bouvier des Flandres - Veterinarians Near Me - Veneta, Oregon

Our puppy got exam there they are very nice people and kind to animals there. Really great experience for him & us

My cat had ear infection Was initially charged for urgent care overall the price in the end wasn't two bad antibiotics 2 shots and exam Had an appointment in 2 days Staff was extremely friendly all animal lovers I'd recommend read more

I had a nearly impossible situation that seemed to have no clear path to resolution. Veneta Veterinary helped me when it seemed no one else would. They were kind, compassionate and professional across the board. Thank you for making a very difficult circumstance as smooth and gentle as possible. My family and I appreciate more than you'll ever know. read more

Recently had to have our dog put to sleep. It was the saddest day for us to come to terms with. We weren't sure if we made the right call. Dr Matthieu was kind , compassionate and understanding. He spent quite a lot of time talking to us. We appreciate him so much. Everyone there was very kind and gentle. Thank you Dr Matthieu and your wonderful staff. read more

I was looking for a place to do what was called a sparing spay procedure on my Rottweiler. I had called around and I talked to receptionist at veterinarian and they said yes one of our veterinarians did do that procedure and that they would set up an appointment for us to talk with him about it. I called twice because my wife couldn't believe it and then she called the third time and they said the same thing all three times that they did do the procedure at that facility and that it was the same price as a regular spay for a female Rottweiler so we go out to pouring down rain with my Rottweiler. We finally get into the office. The people to our face are just fine. They check savvy out and then they say OK wait here for the vet. The vet comes in and starts talking to us and we start asking him questions about the sparing spay procedure and he looks at us with a very confused look and he says well. I've never done that before. I would have to check to see if we could even do it. This was after three phone calls telling us the same thing now were they just trying to get us in there so they can get that $87 for their initial fee are people really that incompetent that they don't know what they're talking about even if they ask somebody else that works there read more

Veneta Veterinary has been a wonderful vet service with whom to work. They're caring, quick service, and at affordable prices. We've never been able to afford having vet care for 4 animals at any other vet service. They have the care and empathy of 2022 and the prices of 1990. It's a pretty special place! read more

My experiences have been 95 percent positive. Friendly staff, with the exception of one DVM, I especially like & trust Dr Srch-Thaden!! I was so afraid for my senior doxie having to have a dental, and I was very particular about how it should be done, because she took 2 days to recover the last time she had a dental. She suggested having a Saline? drip to flush the anesthetic out more quickly. When I picked Princess up, she was so much more alert than the previous dental. I do not want to mention the rude DVM, as she is still employed at the Veneta clinic. read more

Veneta Veterinary Hospital - Princess, upset at me for making her model the custom made sweater & snood! Dr Srch-Thaden took such good care of her during her last dental - Veterinarians Near Me - Veneta, Oregon

Well I must strongly retract my previous endorsement of this business. We have 6 rescue pets. Vetrinary cate is very important to us. We were recommended to The Veneta Vetrinary Hospital. We go to the vet 2-4 times a month. Average cost is $400. My wife keeps track on our budget. The last 9 visits a disturbing trend is now a proven habit. We call in advance. It's 50 miles one way. We are both retired professionals. We are clear in what we are bringing or why we're coming in. We get misinformed, ignored or flat lied to on 8 of the last 9 visits. Do not patronize this business or it's other locations. They have recently adopted an obtuse, arbitrary mindset that decreases the care of our pets. We have one more scheduled procedure here. I'm not happy that we scheduled this. In future I will share my experience with all my rescuing associates. Dr. Penford founded this hospital. Dr. Penford was instrumental in the continuance of the School of Vetrinary Medicine in the state of Oregon. It is disrespectful what has become of this practice. Avoid it if remotely possible. read more

I chose Veneta Vet clinic/hospital based on referrals and their accepting new clients. My 5 month old puppy was just spayed. During pre-op consultation I was informed that my puppy had a heart murmur--this was not identified in August at her final vaccination appointment. I was given the alternative to defer spaying till after a full cardiac work up at Oregon University in Corvalis... OR go ahead with the surgery after a full blood panel, using cardiac safe anesthesia, and IV fluids. Weighting the pros/cons. I made a choice. This was at 9:45am. Surgery was scheduled for 10-ish. Information on progress was not confidence producing. Different front desk attendants gave conflicting reports...no matter what they told me they always ended with..."she's resting comfortably "...I know better...she does not do closed cage well. She will sleep in crate but needs door open. Finally around 3pm I was informed that she made it thru surgery and "is resting comfortably...." The next day, at discharge I wanted more info on cardiac referral, after another less then diffinitive discussion we left it at "...many puppies get heart murmurs but the grow out of them by 1 year..." So we went from dying at a year to growing out of it in a year... Again not very confidence building. High points for anyone looking at having Veneta Vet in Veneta Oregon: 1. If a heart murmur is noted by doctor...please take a breath and get a second Vet opinion... 2. They cut her high on the belly and did a poor job of suturing...looks like a jellyroll and her incision area is distended.. I'll have another Vet examine. 3. Cost went from $222. To $550. Plus another $126 for 6 Nexgard pills. All in all, in my deep desire to protect my puppy and her energy life force I made a bad judgment call on choice of Veneta Vet . The one star review is because they were not ethical in their discussion with me nor in their surgical procedure with my puppy. Be aware!!! There is another Spay/Neuter clinic in Eugene. Check them out. read more

Veneta Veterinary Hospital - Incision is high and suture is jellyroll - Veterinarians Near Me - Veneta, Oregon

My cat has a growth that they discovered last year when I waa in the hospital. It was months before I was well enough to deal with it, but I didn't know about it. Veneta Vet never followed up. When 8 finally found the growth, I took my cat in. The vet didn't even look in the file to find out what they had found last year. They wanted a large amount if money to remove it. I got a second opinion. Thw growth was on a stalk and could be easily removed, and my cat did not nee as many dental extractions as they said. Veneta Vet euthanized one of my cats last year (she had cancer and was miserable). She was the most laid back and sweet cat I've ever had. The vet that did it was very rough with her. She struggled and yowled when the vet pu in the needle. I've never had a cat react like that. I still have nightmares that they hurt my girl read more

I have never i my life expected the comfort and care provided by Dr. Shaw for my most precious Bubba. He had been seen for a cancerous tumor 10 days earlier and scheduled for Surgery on 10/10/23 with Dr. Shaw and wow!!!! Was she amazing!!!!!! The time she took with my guy, the thorough walk through of the procedure. She cared about my financial situation being on a fixed income and my bill was $700 less than was previously quoted!!!! She even went above and beyond and gave my guy a well needed pedicure of no charge ( made me cry and the compassion she had for him) I truly admire and respect this Dr, and she will without a doubt be my companions Dr. for the rest of our journey together. I cannot thank her enough!!!!!!!!!!! read more

Surly would have lost our beloved chihuahua without the persistence of Dr Michelle Kenna, DVM. She is incredibly kind, through, and professional. She is calming to the owners too. Her assistants are superior and sensitive to the animals needs also. The facility is clean with many exam rooms. The lobby area is large to keep the incoming animals somewhat separated. Thanks you for saving our Toby. read more

I've gone to this clinic for a number of years, but lately I've been very disappointed with them. I never seem to get the same Vet so it's like going somewhere new all the time. When attempting to make an appointment I get the same answer..." we're booked out quite a ways, but I can get you in as an urgent". Of course that's another $105.00 plus anything they do. What a scam they have going. If they can get me in as an urgent they can get me in period so why do I have to pay so much more? I've spent a lot of money at that place but I'm done with them. read more

We just went through a devastating loss and couldn't have asked for a kinder, more empathetic team. Thank you Veneta Vet. Dr Hoffman and Dr Fincel made all of it as comfortable as it could be. read more

Veneta Veterinary Hospital - Got a lovely symphony card with our boy's paw print. They were kind , empathetic and professional during a very rough time. - Veterinarians Near Me - Veneta, Oregon

Because of my consistent unpleasant experiences, I try to avoid this clinic at all costs but I live in the neighborhood and sometimes my elderly mother or sister ask me to bring their pets in. The front desk reception people are shockingly and invariably rude. They do not make eye contact when you enter- I've taken to giving them 5 mins to acknowledge me, maybe put up a finger to indicate they'll be with me when they can....nothing. Even when they do bother to interact, it is with irritation and the demonstration of great inconvenience to what they would otherwise prefer to be doing. I've taken to sitting down and calling the office from the lobby. Because the front desk often doesn't answer the phone, I'll get some of the more responsive people in the back who offer to check me in by phone and I'm able to bypass the front desk. The knowledge of the veterinary staff and assistants is very good. The veteran doctors are exceptional. It's unfortunate that they are not training their people in front to offer the most basic of customer service. Given their fees and the quality of building and trained staff it warrants better treatment of the customers who depend on this neighborhood clinic. I know many people in town who make the trip to Eugene or use mobile veterinary services to avoid using what would be an otherwise very convenient medical service in town. Very frustrating. read more

If you are looking for a local vet clinic to build a history and relationship with, this is NOT the place. I've been taking my dog there for two years since she was a puppy. Their "policy" is to not care for your dog and their owner, it is to charge unreasonable fees. In deed a document signed stating my dog had a rabies shot and by observation my dog was safe. They wanted a full examination even though they had history of both shot receives and her disposition. Then when I need this exam within the next two days, they informed me I would be charge for an emergency exam. I had already spent $130 at their facility for a shot and nail clippings, I wasn't going to spend another $93! In today's world consumers need to stand against businesses who are unreasonable in practice and expenses. My reviews are to warn others that this is not a place to take your business. read more

I am writing this experience down so I stay calm while trying to describe the situation that has left me with a VERY BAD taste in my mouth regarding my recent visit to the Veneta Veterinary Hospital. Monday Jul 1st - Took my dog Colt to Veneta Veterinary Hospital for a broken dew claw Met with a very professional dark haired middle aged dr. (#1) (I didn't realize I needed to remember her name, but more on that later) Dew Claw * We reviewed options for dew claw; cut back vs removal. We weren't sure without further review which procedure would be required, it depended on how far back the dew claw was broken (she snipped the end to reduce it catching on anything). Cyst on Colt's side * I asked the dr. to review cyst about the size of a quarter on Colt's side (he's had this cyst for about 5 years with no change in size and has been examined by Veneta Veterinary in previous visits). * The dr. reviewed the cyst and ask to take a sample with a needle syringe, I agreed. After withdrawing fluid from the cyst, she took some of the sample and spread it on a small glass plate. * She indicated it was a fatty cyst. I asked if in her professional opinion, IF it should be removed. She replied "if it were my dog, I would have it removed". I asked a few more questions about the level of surgery and she said it wasn't a major one for a quarter size cyst removal. I agreed to follow her recommendation . Teeth exam * The dr. Examined Colt's teeth and determined one side looked good, but the other side had serious plaque near the back and he probably had two bad teeth and suggested they clean them and take care of those that needed attention. After she showed me the area she was concerned about, I agreed. Schedule procedures * I asked the dr. about taking care of the dew claw while I was in the clinic on Monday and schedule the rest at a later date. The dr. said the dew claw might have to be removed and she couldn't get him in the schedule Monday, but she could fit me in the next day (Tue) for everything (so Colt didn't have to be sedated twice). I thought that was sound logic, so again, I agreed. The procedure time was to be 8:45am Tues the 2nd. The dr. gave me an itemized estimate and we agreed to proceed with the full recommended procedures the next day (Tues). Tuesday Jul 2nd Took Colt to clinic at 8:45am as scheduled. When I ask to speak to the dr. (who had earned my trust) I was told she was not there (she was loaned to another clinic for Tuesday) and that another veterinary dr. would be performing the operation. I asked to meet with her and after discussing the procedure, while I really wanted the original dr., I approved of the new dr. doing the procedure. I asked her not to place Colt in a cage as he has never been in one. She said she would sedate him and he would be calm and the operations would be started in a little while so not to worry. I asked about how long the operation would take and she said the operation and cleaning wouldn't be that long, but he would need to come back from the effects of the anesthesia under observation and he could not be picked up until 2pm and they would call me. All this made sense and I left thinking everything would be OK. I waited by the phone at 2:00 pm, but no call. Finally at 3:30pm, having heard nothing from the clinic, I called them. The front desk indicated he wouldn't be done until 5pm; I could pick him up at that time. I ask if there was reason for concern and they didn't know why the delay, but I said OK, I'll see you at 5pm. My wife and I arrived at the Clinic at 4:45pm and waited in the lobby for one hour until 5:45pm until they indicated we could see the dr. and get a review of the procedure and instructions for post op healing. My wife and I went in the examination room and waited another 10 minutes until we now meet with a different dr?; who indicated she was sorry, but she was not part of the procedure team she was just there to release Colt to us. She read from Colts chart records and provided us with an overview of things she saw covered in the procedure: She couldn't even find who the dr. was that did the operation. What I don't know and obviously no one else but the operating dr. can tell me is: 1) Why did the surgery take 3 hours longer than expected? 2) Why such a large incision (approximately 6") for such a small cyst? 3) What is the disposition of the fatty material they removed a. Are they sending it out for analysis or is it benign? 4) What is this ?surgical pack? the dr. inserted in the wound cavity? I couldn't find anything on a google search for anything like that. Got stitches out today (7/16/2019 and they still cannot tell us who performed the operation. They offered to give us some of our $800 back as restitution, we told them this was insulting, we care about our animals, this was not about money!!!!!!!! DO NOT TAKE YOUR ANIMALS HERE!!!!!!!! read more

Awesome group of veterinarians. Because my vet needs have been urgent, I usually take whichever vet is on call. I own two dogs and a cat. I have never been disappointed . The doctors saved my young dogs life when her mysterious symptoms first appeared . The vet had some ideas and figured out the problem although it was not obvious. Thank goodness she did!! I believe their pricing is fair and their front office staff is always accommodating, friendly and sincere. If there is an urgent issue, the practice always makes time for my fur babies to be seen. I'm very happy with this practice . read more

Sweet Audrey, my beloved rescue Pekingese / Shih Tzu mix was clearly having a urinary problem. Veneta Vet got me in next day. I feared the worst as Audrey had to endure bladder stone surgery 3 yrs ago. I was promptly processed and soon in an exam room. All of the staff were friendly and professional. Dr. Behrends quickly assessed Audrey's UTI (no stones!). But he was concerned about her skin condition, a yeast problem we've been dealing with since we rescued Audrey. Dr recommended a relatively new treatment, an injection lasting 2 months and also pointed out how the yeast infection was inflaming her ears. We left with antibiotics, ointment, and a spring in our step! So glad HRH Audrey didn't have to stay for surgery. That would have cramped her princess lifestyle. Highly recommended. read more

Well if you look you will see my previous post about a phone call promised on Monday. Now going on Wednesday and still no phone call. Like I said... Service. Just keep proving my point. What ya think should I call or wait till later in the week? Will up date in a day or two. smh... read more

The vet wasn't dressed to be on the floor with the animals....she had on a designer dress that was restrictive and short, and goddy jewelry. She seemed most interested in money and not customer service or animal care. She couldn't even make solid eye contact with me. We came in for a consultation on a breast lump on a female dog and all she talked about treating was ears and skin. The information they had in their notes was incorrect and they do not have clear communication between staff. I wasted time and resources to come out to Veneta for little more than illumination into the manipulation tactics in the veterinary field. read more

I take all my fur babies here for care. They are always so helpful and compassionate. When I had say goodbye to one of fur babies, they so understanding and supportive. They made difficult decision a little easier by offering support in my decision. They even sent me a sympathy card. What beautiful gesture read more

Veneta Veterinary Hospital - My three babies they provide care for - Veterinarians Near Me - Veneta, Oregon

Saw my pup on very short notice, booked a quick & thorough procedure and charged roughly 40% less than what I'd anticipated paying at my previous vet. Very friendly staff, great doctor, and well-run small town location. Loved everything about the visit except the pooch needing to go in the first place :) read more

Perfect Vet practice. They are friendly helpful knowledgeable sensitive and get the task done quickly. Possibly the best vet clinic in all of Oregon. Thanks crew at V Veneta vet. read more

This is a follow up to my review in June 2018 where Veneta Vet Hospital refused to write a valid prescription to prevent me from going to an online vet pharmacy and save money.(over 50%). I was finally given a written prescription after I researched and found it is against Oregon Law to for the vet to refuse to write a prescription. (Oregon Administrative Rules 875-015-0005 (11). I told them if they didn't give me a prescription I would file a formal complaint against them with the Oregon Vet Medical Examination Board which can be done easily online. It pays to research BS and the law is on my side! read more

I recently took my new house rabbits to Dr. Frome at Veneta Vet Hospital to be neutered and spayed (boy and a girl). I found Dr. Frome to be very friendly, knowledgable, thorough, and competent. He was very patient with my bazillion questions about the technical aspects of how he does the surgeries. He found a couple of health problems with my boy bunny while examining him while he was anesthetized, and he took care of them right then w/out additional charges. The cost for the surgeries was by far the lowest in the Eugene area, and I felt like he did a great job. He even saw my boy bunny for a follow-up appointment to check on the ear infection he discovered during the neuter surgery, and charged us nothing for that appointment! I was also very impressed with the front-office staff. I spoke with several vets to price the surgeries, and the staff at Veneta Vet were by far the friendliest and most helpful. I'm only giving less than five stars because I was pretty unimpressed with the clinic itself. The building is older, and it just felt drab, cold, and antiseptic inside, not a particularly comforting environment (which I prefer for my pets). It definitely feels like a small-town vet. Was very impressed with the service overall--it was definitely better than I expected. read more

I have taken both my dogs in for exams, all vets are extremely great! Very helpful, prices compare to anywhere else. read more

Veneta Veterinary Hospital - Veterinarians Near Me - Veneta, Oregon

My elderly parents have been going here for the last 4-5 years with their Shih Tzu who has eye and skin issues. A month ago they just spent nearly $600 on a visit and medications. My mother tried to reorder the meds online that her dog will be on for the rest of his life. Veneta Veterinary refused to fax the prescriptions and when she voiced her dissatisfaction with that, they told her she could have the dogs records sent elsewhere. I was on the line with her and couldn't believe it. I told them that my parents are elderly, on a fixed income and needed to save money. They didn't care. read more

They dont seem to care about people's time. This is the 3rd time they have taken over 45 minutes past my appointment to see me. This is the most unprofessional veterinary clinic I've ever been to. read more

We are long time customers here. They have been good in the past with general checkups and minor problems. I would have given them more than one star if they would have been more understanding and accommodating with our most recent interaction. Short story, our dogs spleen ruptured and needed immediate surgery so obviously we call our long term vet and they essentially refused to look at her in a timeframe that would save her life. There was no convincing them in seeing our dog sooner then the next day...and it was hard enough to to get them to that soon, they insisted on 2 days out. Our dog would have died in their timeframe. Take your animal to a better clinic in Eugene...they are all better there. read more

Charged us more money for us to spade our cat after the DR. said that she was still in heat. The problem is that the DR. Three weeks before scheduled this appointment so that she wouldn't be in heat. No call to tell us she was still in heat just a ok this we be extra!! Very disappointing to have your local vet cheat you out of 15 bucks! This is more about honesty then anything. I feel taken advantage of by by local vet and I'm kinda in a bad place, do I drive 10 to 15 miles to a better vet or do I expect to be nickel and dimes every time we bring our fur babies here. We were told 4 different stories about how long cats can be in heat when we confronted them. read more