I sailed on in with my Hobie Cat. Literally…read more My little Lilac kitty was in need of a trim. His nails. And...in another place. Hmm Petluv is our go-to place for doing those things that they do best. You might call them 'The Neutralizers!' As always, every step of the way for me and Hobie was flawless. Oh, Just him for that procedure! Whew! The staff works their 'tails' off. They get real busy and it's fun watching them tag team to get it done. This morning, we were in excellent care from Tasha upon checking in. She was thorough and reassuring. Bravo! When it was time, later that day, to pick up my groggy little guy, I was assisted by Caitlyn. Another home run. She very very clearly went over the discharge instructions. Means a lot. Hobie is resting nicely. He's going to be back to his ol fluffy self in no time. The other two? His brothers? Oh, they can't wait. LOL We luv Petluv.

They helped me get my flea medication for my cats with an exam and they were very helpfulread more

Veterinarian and vet tech were kind, compassionate, and professional. Explained everything in…read moredetail. We have been using Animal Emergency of Hernando for many years and will continue to choose them in our time of need.

Not surprising this place has such a low rating. If you have any other choice, DO NOT take your…read morecherished pet there. They have no compassion at all. More concerned with themselves and getting breakfast. My husband and I drove 45 minutes to get there this morning with our dog who was basically paralyzed and the girl at the check in could not have ruder. She said they were closing and would not be able to treat my dog, which confused me since the website says they are open 24 hours. When I checked the sign on the door, it did say that they closed at 8:00, but we were there about 7:20 and she still refused to see my dog. That girl should not be working in a cemetery much less an emergency animal hospital, and shame on the owners for allowing that kind of behavior.

It was with great sadness we had to bring our poor little doggie Bert AKA our son for a wellness…read morecheck he was a 15 year Old terrier. He was blind. But that never stopped him. He was a ball of joy and nothing but love. On January 23rd of this year we made the difficult decision to lay bert to rest. They made my wife as comfortable as they could . She was able to spend the last few minutes showing bert love . The staff gave my wife time to say her goodbye. It was hard to hold back the tears then 2 days later we received a beautiful card and flowers This is the kind of vet we have been waiting for.treating our pet like there own.

Sadly my Coco passed away after a surgery from here. But I dont blame them. The horrible care we…read morestarted with at countyline vet was her demise. Treating her for the wrong thing. If I would have brought her here first she would be here today not a dought in my mind. I acted as soon as I knew she wasent feeling well. 3 days of being misdiagnosed $800 with the other vet waste of money. This vet had courtesy to call, sent a flower. Other vet who was my vet for over 25 years closer to 30 I believe not even a call. Avoid countyline. Death of my beautiful daughter Coco Chanel. They shattered my heart. She had 6, 3 week old babies they left mother less. Thank you Dr. Julie for you tried. We appreciate it. Coco was so are family. She will be so sadly missed.

Dr. Brannon and Kelsey are amazing! Our old girl needed to be seen and they came the same day! Dr…read more Brannon gave us the options we wanted and the meds were competitively priced. So glad we have Access to care for our dogs.

Arranged an appointment for my two 19-year old cats to get an idea of whether they should be put…read moredown. Best advice was "when the bad days exceed the good days, then it's time to think about it." Exam was superficial but Dr Brannen and Paige were kind. However when I called to euthanize one cat, they made an excuse that they could not get to our house in a timely manner. Although our cats were eating I explained that it was getting increasingly difficult to get them to eat. They were not starving, but this why they said they could not come. We called our local Lap of Love and Dr Dawn came the same day to gently and humanely euthanize Pudie Cat. It was expensive but they are reliable and they wanted to help. Lap of Love is a good service but any services outside of euthanasia are exorbitant and gouging. However we were happy with their kind service and will use them for our last beloved cat. Don't call on Dr Brannen to euthanize your animals. You can't count on his service.

I have been going to Animal Hospital of Regency Park for over 15 years…read more My pets and I have always been treated as a friend. The doctors, vet techs and support staff are always friendly. They go out of their way to make your visit as pleasant as possible. Dr. Michael Canfield, Dr. Maria Ierace & Dr. Richard Borecky are knowledgeable and caring vets. They make sure you understand what needs to be done, what side effects if any of the medication your pet needs. They take as much time as they need to treat your pet. If your pet is scared they sit on the floor to calm them down. They go very slow in doing the routine stuff: temp taking, listening to their heart etc. I wish I could give them a hundred stars.

I am extremely disappointed with my recent experience at Animal Hospital of Regency Park,…read moreespecially after trusting them with the care of my dogs for more than 15 years. What was once a veterinary hospital I respected and trusted has changed dramatically. During my recent visit today, I found the front office staff argumentative over paperwork and dismissive when I tried to express my concerns. Instead of feeling like a longtime client whose concerns mattered, I felt as though I was being treated as an inconvenience. What makes this especially difficult is that this was once a place that made me feel like I was part of a family. Today, they made me feel like nothing more than a dollar sign. After more than 15 years of loyalty and trusting them with animals who are members of my family, that feeling was incredibly disappointing. After the interaction, I went outside and decided that I wanted the records for all of my dogs transferred to another animal hospital. When I walked back inside, I overheard two employees at the front counter talking about me. I also heard vulgar language being used while they were discussing me. I confronted the situation and said, "If you're going to talk about me, at least have the courage to say it to my face." Regardless of any disagreement between a client and staff, talking negatively about a client within earshot and using vulgar language is, in my opinion, completely unprofessional, disrespectful, and unacceptable. After more than 15 years of bringing my dogs there, this was an incredibly disappointing way for that relationship to end. Animal Hospital of Regency Park used to provide top notch service and made me feel that the animals and their owners genuinely mattered. Based on my experience today, I no longer feel that way. The compassion and personal connection I once associated with this hospital seem to have been replaced by attitude, arguments over paperwork, and what felt to me like a greater concern for money than for maintaining relationships with longtime clients. I am now taking my dogs elsewhere and requesting their records be transferred. If I could give my experience a negative star rating, I would. It is truly unfortunate to walk away after more than 15 years, but when a place that once made you feel like family suddenly makes you feel like a dollar sign, you realize just how much has changed.

great staff and great doctor. Dr Mora tooonthe best care of my 11 year old Aussie with major dental…read moreissues. He called and kept me updated which was wonderful.

Do not recommend!!! Over Priced vet chain!! Dr. Lester is Amazing- she was gentle and caring to my…read morecat! I had an issue regarding some meds, and I called to ask for the supervisor and I never got to speak with her ( the phone receptionist was great) ... I then left a message and she never returned my call, I did not only leave one message of two messages and still nothing.. the supervisor definitely needs some more training he needs to learn how to treat customers better!

Dr. Rivera has taken care of our dogs for years. They are happy and healthy due to her extremely…read moregood and competent veterinary care of them. They love their Vet!

I've been going to this location for the last almost 3 yrs with no problem. Lauren was great but…read moreleft. Today I went for my scheduled visit for my dog to be met with an attitude and seemingly racist behavior from someone name yulia (or something like that) was rude and refused to service my dog. Also, The tech Lydia who was suggested by Lauren refused service. Incompetent and unprofessional. If you love your pup, DO NOT take them there.

Stopped in to get bone broth for our dogs and was greeted by the sweetest lady, who showed me right…read moreto it! The cashier was also friendly and fast