After Bob's mechanic at West End insisted that the problem with my cruise control was the EGR…read morevalve, and $250 later to replace it, which did not solve the problem, I took my car to Royce Automotive in Allentown. They actually have competent mechanics who diagnosed the problem as a faulty cruise control module and put in a used replacement. Problem solved. If you need more than an oil change, DO NOT waste your money at West End.

Nicest people in the world. They are extremely honest, fair in price and easy to schedule…read moreappointments with. I highly recommend them. Soooo much better than service from car dealerships.

I believe in calling out the good, the bad, and--on rare occasions--the truly exceptional. Austin's…read moreAuto Service falls firmly into that last category. I brought my vehicle in for a state inspection and oil change, and from the moment I walked in, the place stood out. It was clean, organized, and professional--easily the most impressive auto service shop I've seen in my 60 years. They kept me informed every step of the way. As someone new to Pennsylvania, I especially appreciated how clearly they explained the process and what I needed to do. Everyone I interacted with was pleasant, polite, and respectful. By early afternoon, everything was done--on time, exactly as requested, and exactly as promised. I wouldn't hesitate to bring any vehicle I own to Austin's on Broad Street

Jesus came and picked me up with my car that died. He was professional and fast and I immediately…read morefelt safer. I highly recommend this service- ask for Jesus!

they are very busy, bit of a wait to get an apointment…read more just had state inspection done but they did car quickly and didn't make up any imaginary problems

I am extremely disappointed and concerned about the way my vehicle was handled by this shop…read more A month ago, my car showed sensor warning lights, so I specifically brought it in to make sure the vehicle was SAFE to drive. At that time, I had absolutely NO brake issues whatsoever. My brakes were working fine before bringing my car to this shop. After a test drive, I was told to first get an oil change elsewhere because they had no openings that day, and then return for diagnostics regarding the sensor lights. We followed their instructions exactly and returned the car. I paid $517.06 for repairs that included fixing broken wiring to the right front wheel and replacing the front wheel ABS speed sensor. I was also told the ABS module was bad and expensive to replace, but Liz clearly told me that replacing the module was NOT necessary and that the car would still be safe to drive as long as the dashboard lights did not bother me. I even asked again, in front of a witness, if the car would be safe after the repairs, and I was reassured that it would be. Only TWO WEEKS later, my brakes completely failed while driving. The car would barely stop. We immediately brought it back to the shop. They kept the car for days and then charged us another $1,871.48 for brake repairs, including calipers, rotors, pads, brake lines, and the master cylinder. After continuing to have issues, they kept the car again for over two additional weeks and charged us another $187.62. In total, we paid $2,576.16 When we When we contacted the shop, instead of taking responsibility, they attempted to blame us and claimed they had warned us about the ABS module causing brake failure -- which is absolutely NOT what we were told originally. They even added wording to the receipt claiming we ACKNOWLEDGED that the brake system could fail without replacing the module. What they did not know is that I recorded the conversation where we were specifically told the car would still be safe to drive without replacing the module. I specifically explained that icdidnt want to put mlney if it was too expensive but ehat they y did not know is that I recorded the conversation where we were specifically told the car would still be safe to drive without replacing the module. Throughout this entire process, we were repeatedly told "they are working on it," while being left without answers, without reliable transportation, and paying thousands of dollars for repairs that still did not fix the problem. This experience has been stressful, expensive, and honestly terrifying. Brake failure is not a minor issue -- it puts lives at risk. I strongly encourage others to ask questions, document everything, and get second opinions before trusting major safety repairs here.

I used A1 Mobile Auto Care yesterday for a diagnostic on my 2007 Chevy Malibu and had a great…read moreexperience. Communication was excellent from start to finish. They had a cancellation and contacted me right away to let me know they could fit me in sooner, which I really appreciated. The diagnostic was completed quickly and professionally. Very reliable, honest, and convenient service. I highly recommend them to anyone needing mobile auto care or diagnostics.

I would highly recommend using A1 Mobile Auto Care. During the Holiday weekend I had broken down…read morein the middle of the woods. When I had made the call to get my vehicle repaired expecting.to hear that no one would be able to come out to help me because it was the 4th of July weekend, instead to my surprise I was told that he would be on his way to repair my car in a hour. Now my vehicle is running great without any problems.

From the receptionist to the mechanic, I had a really great experience there. They explain…read moreeverything and don't price-gauge you. They are very sweet, down to earth people! They did My brakes and rotors & my shocks very quickly. very recommended!

As a second time user of this shop.... had another great experience. Timely work done by Nice…read morepeople I will definitely use the shop again

J & S is honest and reliable. They do not try to screw you out of money. I've used this mechanic…read moremany times and I haven't had one problem with them.

This dealership takes the time to take care of your vehicle properly. I am so glad I found this…read moredealership. They are straight forward, fair and personable. I bought my Jeep here and always bring it here for services.

Great dealership excellent customer service they were very patient with me one of the sales reps…read moreTony did a lot of footwork for me. This guy had a root canal earlier that day and still came in just to help me out can't ask for nothing better will definitely shop there again top 10 recommend it

Look folks, my knowledge of cars is extremely limited so obviously going to an auto garage, can and…read moreis intimidating. These guys here are very approachable and know what they are doing. My dad takes his car here so I dedided to check it out. Like some garages, they will over charge you and take advantage of your lack of knowledge these guys never have. I took my car there yesterday to get a tune up and make sure everything was in working order. They looked it over and said the car is in good shape. They didn't even charge me! I have a lot of respect for the guys that work here and I trust them. Don't let the location intimidate you either its worth it to take your car here.

I moved to the Lehigh Valley 5 years ago and was a little concerned about where to take my car when…read moreit came time for inspection. I worked with a woman who went to L&M and she highly recommended me to go there. I'm really glad I did. At the time I lived in Easton and since then I have moved to Phillipsburg NJ. I still take my car here for maintenance. I won't go anywhere else! Larry and Mike (and rest of staff) are down to earth guys, they are honest, they do not take advantage of you, and listen to you when you want to prioritize what you want to have fixed. The first car I brought to them ended up needing a lot of work done to it. They told me the price right up front, told me what could be fixed now and what could wait a month/couple months before it needed to be done. The second car I brought to them (after the old one just because so expensive) was a used car my father purchased for me. After a few great months of using it, when I went to have brakes changed, they were honest and told me the frame of the car was rusting and it wouldn't pass inspection in a few months. Not what you want to hear but they didn't have to tell me the truth! The most current car I have brought there (went certified used this time around) I brought right after I left the garage with the second car. The only thing this one has needed is oil changes. I highly recommend L&M! Like the person above me said, don't be intimidated by the area it's it. It's well worth the trip if you want honest and fair service!