I'm incredibly grateful for Mark and the care he puts into his work. He has helped me with everything from routine oil changes and brakes to more complicated electrical issues, and I've always been able to trust both his knowledge and his honesty. What really stands out is that Mark genuinely cares about his customers and wants to make sure they are safe on the road. He takes the time to explain things, does quality work, and is very reasonably priced -- something that can be hard to find in the automotive world. It's reassuring to have a mechanic you can truly rely on, and I highly recommend Mark to anyone looking for someone skilled, trustworthy, and dependable. read more

We were traveling from Massachusetts and had an issue with our battery. They agreed to look at the car on short notice. JR and the staff we very accommodating and helpful. They gave us peace of mind for our trip home. Highly recommend!! Thank you. read more

I could not be any happier. I had a breakdown on the highway late last night. We found them via an add on Craigslist. They told us they would get to us first thing in the morning. They found multiple problems, I needed a wheel bearing replaced and 2 bolts backed out of a caliper. They replaced the bearing for the agreed amount and didn't charge me for replacing the bolts. 10/10 would happily work with them again read more

I just want say how amazing these people are. JR is an absolute Angel literally such an empathic good person. My mom and I went on vacation and our transmission blew ( we were sure at the time because we were still driving it) while out in PA. We had no one. To make matters a bit worse my moms in a wheelchair and is disabled . We went to several auto mechanics in the area of east Stroudsburg they all didn't care.. not one . just to give us even a couple seconds of their time they didn't want to be bothered. I randomly found Pocono Tire & Brake and called . JR picked up with so much urgency to help us. He said come right in! In a matter of 20 mins he had someone check the car test drive it and gave us a whole break down of the transmission issue. it was the worse thing we could hear but it was honest and somehow being let down and told the way JR did was still okay. He showed us so much empathy. the world the way is now we just really appreciated it. a couple weeks later JR calls and leaves a message to make sure we made it back to NJ okay. im like crying while writing this. I just can't repeat it enough Because of that day I now see that there is good people left in this world and JR at Pocono Tire & Brake is one of them!!! THANK YOU!!! read more

They charge $600 just to change a thermostat completely overpriced every other shop around said more then half that price do not go here just ask other places. read more

It's hard to find a great service team, but JR and his crew are the best in town. Don't waste time looking around give JR a call. read more

Helped us get back on the road when we had a flat tire in your. Thanks guys. Checked the trailer; appreciate ya. PistolPete. Tour manager for The CowboyKiller. read more

Whatever you do, Don't Go Here for inspections! I took my car in for a state inspection and they spent all morning looking for every possible thing wrong with the car. By the time they were done the repair work was more than the value of the car plus I had to pay $150 service fee. I declined their service and went to another mechanic downtown right across from the post office. Where they stated there were only 3 minor things that had to be fixed to pass. Don't go to Pocono tire & brakes they are swindlers! read more

Brought my car in for a flat tire. Gentleman there did a great job on the spot. I was so impressed with the workmanship, I decided to start taking my car there for all repair and maintenance. I've never been disappointed. Honest, hard working, thorough job. Prices are great also. Great guys, try hard to solve your problems. read more

Great service! Quick and great prices. Went for a tire puncture and they offered to fix for free! Didn't know such nice people still exist. Can't thank them enough. read more

You pay for what you get! if you want quality work and don't want to keep bringing your car to be repaired over and over then this shop is for you! read more

I went to this place 2 years and they sold me a new transmission (I wonder now if I really needed it)!! A couple of months ago,, I was told my car needed a new ENGINE. They found a USED engine with 70K miles on it and wanted to charge me $3500. I was literally hours away from doing it!! I went to get a 2nd opinion from a place I've never been to. Well, I learned I DID NOT have a blown head gasket and the only repair was a simple $489. This man saved me $3000. This OTHER Auto service since then saved me another $2000 after checking out a car I was buying for my daughter. The owner of Pocono Tires and Brakes seems like a genuinely nice guy and while I don't think there was I'll intent I definitely believe there was rush to judgement. They did no testing to validate a blown head gasket, so I blame the inexperienced mechanic. Again, I want to reiterate I don't believe there was malicious intent only an extremely EXPENSIVE OVERSIGHT. I'm a caregiver and $3500 is a few months and alot of shifts!! I would just be vigilant when doing business here. read more

My truck had a flat tire and AAA towed it to this business. The truck had been in my driveway. I put an aftermarket valve cap on the tire the night before and told the business it might just need air because the valve cap could have failed. They sent me a text to approve charges for $1700.00. They wouldn't look at the truck until I consented to the charges. I spoke with Mark the mgr. who was rude and very disrespectful when talking to me. I got the feeling I was being railroaded and I was. Make a long story short, I had my truck towed to Cliffside Automotive. They checked the tire and all it needed was air in it. The aftermarket valve cap failed. I have an out of state license plate, I'm a woman with a pretty nice truck and Mark was trying to take total advantage of me. Beware of this business and Manager Mark! read more

I went in for an inspection, and "JR" came back with a list of phony car problems that had to be fixed to pass inspection. These guys get your car on the lift and try to hold you hostage while they make up imaginary mechanical problems that they can fix for 800., 1200, dollars. This guy isn't afraid to dream big so watch out. He is relentless, and will swear up and down while he lies to you with a smile on his face. Highway robbery, and at the least, they will waste your time. STAY AWAY! read more

Pocono Tire & Brake - My failed inspection - Auto Repair Near Me - Stroudsburg, Pennsylvania

Wife went to this establishment last week and got new wipers on the car. We just moved to the area and I needed an inspection for registering her car. The mechanic comes back with a list full of "issues" wrong with a 2019 Ford Explorer. My brakes which just got done a month ago we're "on their last lives, but ok enough probably for the year, but should get taken care of immediately." The left light on my license plate (the right one still works and the bottom light still work) was "too unsafe to be driven at night and any cop seeing a license plate not FULLY LAMINATE in light is a $440 fine" He thought because I was from another state I was stupid. He came back with "issues" that need to be fixed that costed $2700. Oh yea, he said I needed new wiper which we just got last week from this place. The whole process was 2 hours and that was them "checking my car for issues". They couldn't even put my license plate on. Didn't have the "tools" for it. read more

I've gotten plenty of things done here and I've always had a pleasant experience. Things are always done in a timely matter and you really can't beat the prices for the amazing quality of work. Definitely the cleanest shop around. They take pride in their showroom and in their customers cars, so by default it makes it easier for you to trust them with your vehicle. Their new system they implemented turns the trust up a notch; you get pictures and videos of what's wrong with your vehicle, along with with what needs immediate attention vs what can wait a little. The honesty and transparency is a huge relief. If you're looking for a shop to go to, I'd definitely recommend this one! Tons of pros. read more

The service was spot on, and the pricing was a true blessing compared to other places. I, as one, couldn't have been more pleased with the communication, patience, and work ethic that took place when I arrived for my inspection sticker and wheel replacement. I was in and out in no time, allowing me to enjoy the rest of the day. Many blessings to those who work there read more

Such an excellent, welcoming an professional atmosphere. I had issues with my car passing inspection, and thanks to their quality service, my car passed. And no, the work did not revolve around the need of brakes or tires. Most important, the work they did may have saved my life! read more

Got a flat while visiting FL and was able to drop the tire off and pick it up the next day. Very fair prices and exceptional customer service by JR. The even installed the tire back on and placed the spare on the tire carrier of mu jeep at no extra charge to save me time. Excellent service and protected my interior. A+++++ read more

We were just starting out a 400-mile drive when the tire pressure light came on -- turns out we had a nail in our tire. We couldn't have asked for better, friendlier, or more efficient service than we received here. They took our car right away, applied a patch to the tire, and we were on our way within 20 minutes. It's worth noting that we were a family on vacation -- six of us piled into the waiting room, which was clean and comfortable, including he restroom. In this situation, you're always worried about being taken advantage of. Nothing of the sort here. The charge was $15. There was a coupon on Yelp but no way was I going to redeem a coupon given the quality of service we received. I write this review 1,000 miles later, grateful that we found such a professionally-run garage. read more

Pocono Tire & Brake - We were very pleased with the service here. See my review. - Auto Repair Near Me - Stroudsburg, Pennsylvania

I brought my car in for inspection they wanted about $3000 worth of work to pass inspection. I brought it to another place...passed inspection for about $100...and it's been driving great ever since read more

I couldn't be more satisfied with my experience at Pocono Tire & Brake. These guys are the real deal! They do honest business, they show you the diagnosis of your car, they schedule you promptly, and they were even willing to give me a ride to work! Their customer service and care is second to none, and I'll be bringing my car here for years to come. Yesterday I took it in for an inspection, they showed me the problem, and I realized that it was covered under warranty. There were no hard feelings and they were more than generous in response. I would trust these guys with any problems on my vehicle. If you call in, talk to JR because he's a stand up guy and an honest businessman. Thank you! read more

I have been taking my car to Pocono Tire & Brake for a couple years now. Being a single woman I have had all kinds of bad experiences with mechanics. But not here! The staff is always friendly, they explain things to you and I have never once felt taken advantage of. I have never been to a place that passed on an opportunity to "up sell" you something you don't need. The pricing seems fair and they offer different options for payment, I believe there is a financing option as well for more extensive work. Highly recommend Pocono Tire & Brake! read more

I've taken my car here twice this year - it was ready to go the same day both times. JR does everything within his power to give his customers the best deal he can! He is honest about what work has to be done and what can wait. Take your car here if you want fast and reliable work! These 1 star reviews below are toal BS, JR is the man! read more

They are the worst they are in educated in the automotive field. They frequently have to YOU TUBE HOW TO FIX A CAR. They have such low grade to customer care.. there is never just one person to work in a car here there is such a high turn over rate , of uneducated mechanic's. The owner has absolutely No knowledge of how to fix a car. A car was given to them to fix n tools over 5 mo this and 4 mechanics to fix when given back to owner the car died not even a month n a half later. It was not a defaulted part it was the fact that no one knew what they were doing . The car was given back with out the proper lubricant amount out in the car. Getting car towed out of middle of road they try to say another person touch car. When wtf was they to do leave car n middle of road or tow it to nearest station. Well it's now 3 months later n the car is still there AND NO INE HAS TOUCHED IT YET. The person has 3 children and has a 7 seated suv. NO LOANER CAR WAS EVER OFFERED TO HER , haveing a persons car for a long time you should have a loner car well from a SUV to. VW GOLF , how do you do fit 2 car seats and a infant rear facing seat n a gulf , and the catalytic converter needed repair so it kept stalling out . There is a lot more to this if u need more in for contact me by email ty read more

So far, this establishment has been excellent. They walked my husband through every issue they found, as well as discussing with him concerns that might come up in the future. They were straightforward and, from what we could tell, honest as far as what we would need to repair our car. We will be going to them in the future, and judging by their professional, informed, and courteous manner, we will be with them for quite some time. read more

Highly recommend my first time there and they treat everyone like family. Very friendly and they show you exactly what's wrong with your car and give you a quote on the spot. read more

We have been coming here for a few years and we are always taken care of! They are so honest and genuinely care about their customers. My recent visit I had my 1 year old in waiting room and JR changed the tv to put cartoons on for my little one. As she became restless another staff member (a lovely women in the office) came out and offered a snack to my daughter (probably from her own lunch) to keep her occupied. I'm they are great and we will always go back! read more

Would definately recommend. Their prices are fair and they do good honest work. Will definately do business with them again.

The only shop to take your car to. The guys there are professional and curteous and will go above and beyond to get the job done right the first time. Mark and his team just completed an engine replacement on my car and i could not be happier. They went to extreme lengths to make sure everything was completed correctly the first time. No upcharges or add ons, just real quality work. The car drives better than the day i bought it. I honestly could not be happier with the results. read more

Worst customer service I ever experienced. My car sat in shop for 2 weeks and no work was done and charged $400 for "labor" to get it out and towed to another shop. They claimed my car would be ready multiple times over the course of 2 weeks and didn't even replace sensors as I requested. Save your money and time by going somewhere else in the area. I had high hopes of getting the sensors replaced at least but no, nothing was done except scanned for codes. read more

Hidden gem in the Stroudsburg area, just discovered these guys and they're the real deal. From even before I stepped inside I was greeted courteously and it only got better from there. One of the few shops in the area that seem to be aware that being honest and helpful is the correct way to gain and keep customers. Give them a try, you won't be disappointed! read more

Appointment was exactly on time for inspection, no games or gimmicks unlike Jack Williams. Service was great as well as customer service.

These guys are thebomb.com. I'm 25, female, and only slightly familiar with the innards of my high-mileage cars. Many mechanics confuse me for a walking *overcharge for unnecessary work* billboard, or act as though my lack of car knowledge implies a general lack of intelligence (ignoring my input or failing to explain their recommendations/work). The guys at Pocono Tire & Brake have been 100% friendly, respectful and fair. They talk me through my car trouble in an unhurried way, diagnose the issue to make sure the work I've scheduled is necessary, and complete repairs within the timeframe and price range discussed. Their work is effective and reasonably priced--the last couple times my bill has actually been less than the original quote. I get to patronize a local, family-owned small business *and* pay competitive prices without anyone trying to upsell. Thank these guys for being awesome by booking maintenance here (prices are comparable to big chains, and they won't damage your vehicle or recommend unnecessary work) and paying cash (processing fees hit small businesses hardest). You'll be grateful for the foresight when your car needs a repair or fresh tires :) read more