I've been working with Heather for about a year now. Heather helps me with services for my father…read more She is an amazing resource due to her years in the industry. She's not afraid to ask the important questions and is a strong advocate in a landscape that can be rather daunting at times. She is thoughtful, caring and a wonderful listener. Having her on your team will provide you with a sense of calm and confidence. I highly recommend her services if you need a helping hand trying to come with a plan for your aging loved one. She is very responsive to questions and concerns. Eldercare Navigators provides an invaluable service to the community.

Heather and her team at Eldercare Navigators were worth their weight in gold…read more I would recommend them to anyone. My family was struggling with how to get my elderly parents care. My mother has dementia and my father was struggling as her condition progressed, to the point where he couldn't find time to research respite care. We all rallied, but even with all the help our family could provide, it wasn't enough. We we drowning. With a few sessions with ECN, we had a list of vetted facilities and a expert guidance on how to navigate Medicaid. My parents are now settled in an assisted living facility and my father has help with mom. I cannot thank them enough. Anyone who has tried to figure out dementia care knows how emotional and draining the process is. We couldn't have done it without Heather and ECN.

Our mother moved to Northgate Senior Care in December 2023, and my brothers and I believe this was…read morethe best decision we've ever made. For a couple of years prior, she had been in other assisted living facilities more like apartment living, where she was isolated and alone, never knowing who would deliver meals or tend to her needs. At Northgate Senior Care, the staff lives onsite, and they are wonderful. In the 8 months she's been there, we've seen her kind of come out of her shell. She eats with others in the home, attends activities like music therapy sing-alongs, and is very happy with the caregivers. They take such amazing care of all the residents. The facility is very welcoming, always super clean, and it always smells like home-cooking! The caregivers are attentive, ready, and willing to do whatever is needed, and they do it with a happy attitude and smiles on their faces. We appreciate them so much for taking such great care of our mom. We feel very fortunate to have found this beautiful home for our mom to live out her life. We rest assured knowing that she gets the care and attention she needs every day. THANK YOU to all of you at Northgate Senior Care!

From the owner: At Northgate Senior Care, we are dedicated to providing a warm and loving environment where our…read moreresidents feel like part of a close-knit family. Our team is committed to delivering personalized and compassionate support to meet the unique needs of each resident. We take pride in our beautifully designed and well-maintained home, which offers a comfortable and safe living space for seniors. Our staff includes certified caregivers who are not only highly trained but also deeply passionate about providing senior care in Seattle, Washington. We strive to enhance the quality of life for every individual in our care, and we look forward to welcoming your loved one into our family.

HomeWell has provided what has been, without exaggeration, the most consistently disengaged and…read moreineffective caregivers I have ever encountered. Over time, we have cycled through three caregivers and multiple management staff, all demonstrating the same troubling patterns: inattention, lack of basic caregiving skills, and a complete absence of accountability. Families should not be misled by warm introductions or polished three-ring binders filled with mission statements and promises of dedication. The reality could not be further from what is presented. Despite repeated and direct requests--both verbal and written--to management and individual caregivers to remain off their phones during shifts, caregivers remain consumed by personal phone use while my father-in-law, who has dementia, is left sitting in front of the television for hours at a time. I have personally purchased interactive games such as Connect 4, card games, and ping pong, as well as supplies for bird feeders, all with the intention of encouraging engagement and stimulation. None of these efforts have been utilized. Meaningful interaction appears to be considered "too much effort." This is especially frustrating because I know--through firsthand experience--that my father-in-law is far more mentally present and capable than the caregivers recognize. Ten rounds of Connect 4 with him is joyful, engaging, and entirely within his abilities. He is very much alive inside, and he deserves to be treated that way. On February 4, 2026, I visited to check his refrigerator and discovered expired raw eggs dated January 16, 2025, along with multiple other expired perishable items--foods that could have been served to him up to three times a week. This alone raises serious concerns about basic safety and oversight. I arrived at 1:04 p.m. By 1:08 p.m., the caregiver--who had been sitting comfortably on her phone--suddenly made urgent phone calls and left, abandoning her shift nearly an hour early despite being scheduled until 2:00 p.m. I immediately contacted management and, to date, have received no response addressing this clear dereliction of duty. This behavior is consistent with prior experiences. On an earlier occasion, I asked this same caregiver to walk with my father-in-law around the Ballard Senior Center. Instead, she ignored the request and sat on a bench until it was time to be picked up. It is not difficult to understand why she appeared uneasy when I arrived unannounced simply to check a refrigerator--basic oversight exposed ongoing neglect. While the primary legal responsibility lies with his daughter, who travels internationally for extended periods, my husband and I step in when she is away to ensure that his fundamental needs are met: bathing, shaving, walking, social interaction, and a properly stocked and safe refrigerator. Rather than welcoming this involvement, the caregiver and her manager complained to his daughter that I "micromanage" and should "back off." It is astonishing to be criticized for ensuring that a vulnerable adult is properly cared for. HomeWell charges $50 per hour for care. At that rate, families reasonably expect engagement, attentiveness, and respect for the dignity of a person with dementia--not caregivers sitting in chairs on their phones while ignoring their core responsibilities. Unfortunately, my hands are tied. I am not the legal guardian and do not have the authority to hire or dismiss caregivers. However, that limitation does not diminish my obligation to speak up when I witness neglect, safety risks, and systemic failures in care. This is not a matter of personality conflicts or unrealistic expectations. It is about accountability, basic competence, and humane treatment of a vulnerable elder who deserves far better than what HomeWell has consistently provided. I hope your loved ones are never placed in situations where their care and well-being are compromised, as we have experienced with HomeWell.

They were a lifesaver when my mom needed in home care. We had care 12 hours per day. Very…read morereliable.

You are in good hands with Clear Path! Knowledgeable, caring and customer centered service!…read moreValerie, the owner, is amazing and goes the extra mile to help her clients!

From the owner: We help families in WA State and St. Louis County, Mo find Assisted Living, Memory Care and more…read more There are so many options in senior living that it can be very overwhelming. We've done the research and by meeting with you, discovering your needs and wants, we can narrow your search down to 2 or 3 that are the best fit. We can also help with other resources such as Veterans benefits and home health. If you live outside these areas, we can still help through our consultation services. Love podcasts? We have one! Listen to Desperately Seeking Senior Living... The Podcast wherever you listen! Key word search to find exactly what you're looking for. We interview industry professionals and families just like yours! Listen in today and we'll help you go from desperate to doable!

Jennifer and her crew took an over stuffed house and cleaned, sorted, displayed, ran a sale and…read moreleft it ready for market in remarkable time and at a very fair price. I highly recommend this business!!

Giving a big shout out to owner Jennifer Black, Karen, and the rest of the CT Seattle team for…read morehelping me after I won an item in their recent Auction. I bid from Southern California, and my daughter picked up for me in Seattle. It was a delicate art item and I was anal retentive to the core about condition reporting and Covid protocols to protect my daughter. Everyone at CT was exceptional and professional and patient. I have to admit I was pretty high maintenance. But they got me through it. I buy through CT here in Southern California. I've always had a great experience and it's nice to see that even though I was working with an office of the organization thousands of miles away, we still created the same great memories. Thank you all very much!

Rob Young, CSA is an outstanding senior advisor/referral specialist! Not only did he help me as a…read moresenior in finding a new place to live in a senior independent living situation but guided me step-by-step in the process! His vast knowledge regarding senior care is to be commended! WIth your kindness, patience, you truly made the journey easier! Thank you, Maureen M.

Rob from Oasis was amazing. He responded to my inquiry right away. He listened to my situation and…read morewas reassuring. From there he gave me recommendations and further descriptions of their services. I would highly encourage anyone dealing with elder care issues to give Oasis a call.