I went to use their ATM last week and what I like about this location is that is located right in…read morethe middle of Hope street's business district. How many times you've been to a store and they offer a cash discount??!! ...you only have credit cards, but the discount is tempting. Then you see an ATM not far away and you decide to get the cash and get the discount. The ATMs are well lit and they give you an option of how you want the cash to be disbursed...that is a really nice feature.

DO NOT ENTER IF YOU HAVE TIME CONSTRAINTS. I'm giving 2 stars because the people are really nice,…read morebut the functioning of the place is terrible. It took me three attempts to try to open an account for my kid and deposit her checks, and I was late back to work two of those times. There is only one teller, which is woefully inadequate for the location on busy Hope Street. Every time I go in there is a line. When I was able to open the account, the banker (despite my saying specifically that I needed to get back to work) then dumped me on the teller line to deposit the opening funds. They are not open on Saturdays, and it is completely impossible to get through there on a lunch break. As I really don't want to take time off just to do banking, I am in the market for a new bank.

I recently visited Citizens Bank in Portsmouth to make a deposit for a client and had another great…read moreexperience. The branch looks fantastic after the recent renovations. Everything feels bright, clean and updated. Whether I go inside or use the drive-thru, the staff is always friendly, helpful and professional. It's nice to have a local branch that consistently provides great customer service.

my name is M. Salvador. I had an emergency and needed a notary public for id authorization. I went…read moreto citizens for help. I was not there one minute and Paula, a branch manager took me in her office . She listened to me and signed . stamped my document for me . I am so happy to be a member of citizens,east main rd. branch. . The staff is friendly and very helpful . thank you, M. Salvador

Great bank, very clean inside. Tiffany the branch manager is the best!! Highly recommend BCSB :-)read more

This is a fantastic place to do business. The people who work here are so far beyond helpful, I…read morecan't believe I am reviewing a bank! As a small business, I get their (free) check scanner and so I do not have to leave the desk to make that deposit. Savings accounts earn interest. (whoa! lol) One reason they call it FREEdom bank is free from those horrid bank charges. They just have different business model, and it is sooo consumer friendly. Check 'em out! And oh! ...dog biscuits at the drive-thru when you have to make those cash deposits!!

My husband and I recently had a great experience at NBCU. I chose this credit union because my…read morefather, who recently passed, was a member for over forty years. During our visit to NBCU, I needed a bank check for the funeral expenses, but I was extremely upset. The emotional weight of the moment made it difficult for me to focus on the task at hand. My husband and I were still processing the recent loss of my father, and the experience at the credit union brought back memories of his long-standing relationship with NBCU. Despite my distress, Karrie-Ann Soto was patient and understanding, which helped me manage my emotions and complete the transaction. She was very understanding, offering sincere condolences for my recent loss. She made the process smooth and comfortable. Nearly two weeks after our initial visit, my husband and I returned to NBCU and met with Sweta Patel, a member service representative. I had previously interacted with Sweta months before, during a visit with my father. At that time, my father was struggling to comprehend a particular situation, and Sweta demonstrated remarkable patience, guiding him through the process with exceptional care. Sweta's dedication and attention to detail were instrumental in our decision to open an account at NBCU. She took ample time to ensure that both my husband and I fully understood the many options available to us. Her careful explanations and thoughtful approach made us feel confident and comfortable throughout the process. Reflecting on both visits, my husband and I are extremely satisfied with our decision to join NBCU. The compassionate service we received from both Karrie-Ann Soto and Sweta Patel reassured us that we made the right choice. Their professionalism, patience, and genuine care made a difficult time much easier for us. We truly feel that NBCU prioritizes its members and goes above and beyond to support them, and we are grateful to be part of this credit union.

Was me and my husband's first time going to this bank loved it! we are now members this lady named…read moreJennifer Sampson assisted us and took her time in doing so. was very patient with us and I do appreciate that. 10 out of 10.

There are a few Chase branch locations in Providence, Rhode Island. I usually go to the Downtown…read moreProvidence and Thayer Street locations. This location is right on busy Thayer Street. The hours are Monday-Friday 9:00 AM - 5:00 PM; Sat 9:00 AM - 2:00 PM; and closed on Sunday. Like most businesses, Chase branches will be closed on federal holidays. I've frequented this Chase Bank branch location to use their ATMs or to speak to the teller many times since moving to Providence. There is usually always a security guard by the entrance. Recently, I came here because I needed foreign currency for a future international trip. I went to the teller and informed her of the amount I needed in JPY. The teller informed me of the current exchange rate and how much I would be charged. The bank exchange rate was close to the public exchange rate plus some fees. The teller informed me that the money will arrive in 1-2 days and they will give me a call. On the transaction summary receipt, it shows the foreign amount, exchange rate, US amount, and that foreign exchange rates include spreads paid to chase and our vendors and may vary from rates quoted publicly. The next day, I got a call that the money arrived and to bring ID to pick it up. It was a very simple and quick process.

Nice and convenient Chase Bank on Thayer St, probably a top choice for college kids to do their…read morebanking. I went to use their ATM, where you have to swipe your card before being allowed to step into the bank. Good security measure. There were two ATMs with large screens and nice climate controlled area. This bank is located near the intersection with Waterman St.

I have always found Rockland Trust to be very accommodating. My mom had her accounts with Rockland…read morefor many years and then I got to work with them when I assumed POA for my mom. They have that small, local bank feel, but provide the most professional of services and advice and are always willing to answer any questions I had. I'd like to say thank you to all the staff and to Marilia Colucciello for her outstanding service today in closing the loop on some of my mom's finances. Marilia's understanding and prompt follow-up made a difficult time a little easier. Will always be grateful for the kindness showed to my late mother and to me in managing her account. Thank you! Mary Ann Branin

Im not happy with bank 5 in Bristol or fallriver .on nov 3rd i went to the Bristol branch reported…read moremy debit card stolen .they ordered me a card in the mail .its nov 18 still no card .i call fallriver the lady said that the Bristol manager should have issued me an emergency card .i called Bristol last week she gave me the run around and said is get it wed which was yesterday still no card i cant even get access to my money i work late every day and the bank closes early .i tried calling fallriver today the lady said i was harrasing her wth i want my money. I havent had acess to my money since nov 3rd i told her check my account .they dont care about customer.i called Bristol the manager was too busy in a meeting i guess we as customers aren important.i. used to bank in swansea nice people .ive had babl 5 for 4 years ive been a good customer.but i guess we mean shit you banl 5

Greatest bank I have ever been too. They are always smiling and a joy to be around. They also go…read moreabove and beyond to help there customers. I live on fall river but drive to this bank in Swansea cause its worth it. Thank you all for being so amazing!!

Ive been banking with Domestic for about 5 years now and have found them to be a truly great bank…read morein many respects. First and foremost, their interest rate on their free checking account is about 7 times higher than any other bank in Rhode Island (no joke). Secondly, i've always found their tellers to be beyond friendly insomuch as the first couple of times I went I thought their boss must be doing reviews that day. I can't recommend this bank enough to people...well done!!